• Video Pro X

  9 answers, most recent on 4/20/2026

  RE: [Solved] 360 File from DJI OSV
  @paulsweigert Hi Try changing the extension to "MP4". This known to work for other 360 video files with 'odd' file extensions. John EBForum Moderator
• Video Pro X

  9 answers, most recent on 4/20/2026

  [Solved] 360 File from DJI OSV
  Seems like my Video Pro X does not recognize files from my DJI Avata 360 drone extension .OSV? At least DJI does have its own software DJI Studio to edit them.
• Web Designer

  6 answers, most recent on 9/18/2025

  RE: I have the html files but not the XAR file
  @burakrasit Hi If you are using Xara Web Designer then the project files have the .WEB file extension. The XAR file extension is from Xara Photo and Graphic Designer. John EBForum Moderator
• SOUND FORGE

  3 answers, most recent on 10/18/2025

  RE: Using m4a files in Sound Forge 11
  So on my second Windows machine I just installed Pro 17. I tried to open an ALAC file with an MP4 extension. It told me to install QuickTime and provided a link. Installed QuickTIme. Restarted Sound Forge. It is now working with ALAC files with both
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  @CARPINETI-ALESSANDRO These are User to User forums so confidential, personal information should never be posted here. Hence I have edited your post quite extensively. JeffForum Moderator
• SOUND FORGE

  3 answers, most recent on 1/14/2025

  [Solved] SF 17
  What is the smallest possible file extension to SAVE AS. Is there anything smaller than MP3? Quality is not important.
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  Greetings anybody reading this, Can someone please download the file that Al @AAProds uploaded and change the filename extension from mkv to m4v? That file with the m4v extension then plays on my Movie Studio 2025 without a problem. AndyW
• Movie Studio

  89 answers, most recent on 5/5/2025

  RE: Upon importing my photos, they turn to black and white or all black
  @johnebaker, the data may be different but if you just change the file extension from HEIF to HEIC, the photo appears in the Media Pool and opens in VPX16. I think all the developers need to do is recognise the HEIF extension so it appears in the
• Video Pro X

  9 answers, most recent on 4/20/2026

  RE: 360 File from DJI OSV
  @paulsweigert Hi. That file extension is proprietary with that drone and the DJI Osmo360 . Adobe Premiere Pro (via Plugin) can edit those files as far as I know but video editing choices are at present rather limited if you do not use the DJI
• Movie Studio

  47 answers, most recent on 8/24/2025

  RE: "Takes" functionality
  Hi everyone To add to the confusion, I got another 'oddity' while repeating testing, after creating the take and importing: Note the file extension ??? Restarting MMS and adding the same take resulted in no PRV file extension I am putting together
• Video Pro X

  9 answers, most recent on 4/20/2026

  RE: 360 File from DJI OSV
  @paulsweigert Try changing the extension to "MP4" I did that to a Osmo file I found on the internet and VDL 2026 opened it with no issue. It's a vanilla HEVC with AAC audio. MediaInfo won't read OSVs, but it will read the file when it's changed to
• Movie Studio

  47 answers, most recent on 8/24/2025

  RE: "Takes" functionality
  @me_again True, your workflow will not create the PRV extension. To do this, follow these steps once you created a Take and the Takes folder is your Media Pool: Create a new project Use the trim icon [ ] to transfer the Take to the Program
• Movie Studio

  26 answers, most recent Yesterday

  RE: Message: Could not find a part of the program. Please install again.
  @DesertSweeper Hi, Did you try removing the Videodeluxe.ini file from: C:\Users\your_name\AppData\Roaming\MAGIX\Videodeluxe32_premium I am guessing as to the premium part, as I have plus. Rename the extension to something else, like iniorig, then
• Audio Cleaning Lab

  13 answers, most recent on 2/27/2025

  RE: Problems Installing Sound Forge Audio Cleaning Lab4
  @James-McCall It's odd that is it crashing in the cdprinter.exe. Have you tried running C:\Program Files\SOUND FORGE\SOUND FORGE Audio Cleaning Lab 4\AMLab_x64.exe directly? Maybe rename cdprinter.exe to something like cdprinter.exe.bak. If you
• Movie Studio

  7 answers, most recent on 7/26/2025

  RE: VDL 2026 Crashing on Analogue Recording Stop
  @AAProds Hi Al. I was thinking along the lines of how many Mb/s is the file streaming at as a comparison but after trying that myself I see that would be a pointless exercise. Nothing else can read an mxv file even if I change the file extension to
• Video Pro X

  9 answers, most recent on 4/20/2026

  RE: 360 File from DJI OSV
  I've been promised a DJI drone by a friend so I was curious as to what would open the 360 videos,. MMS wouldn't but VP will. So I opened MediaInfo to see it's properties & my MediaInfo will open one of those OSV's. (I didn't change the extension
• Photostory

  One answer, on 9/11/2025

  Photo files
  I now use an iphone 15 photos and they have an extension ".HEIC." HEIC does not seem to work in Photostory. It loads into photostory but doesn't open the files. Is there an update to Photostory or another fix for this?
• Movie Studio

  89 answers, most recent on 5/5/2025

  RE: Upon importing my photos, they turn to black and white or all black
  I have the HEIF and three HEVC extensions installed and Magix MMS2025 wouldn't open the HEIF file until I changed the file type to HEIC.
• Movie Studio

  4 answers, most recent on 1/15/2026

  RE: Objects in timeline not playing back video but plays back sound
  @Myer-Brostoff You can try opening a backup: File>Load backup project If that doesn't reveal your backup files, search your system for "MV_" files. They are the Magix project files created as per the settings on the "System" tab in Program
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  @AAProds HI . . . . Here's another: MKV won't import but edit the extension to MP4 and Magix accepts it . . . . No import on my 'clean' laptop. The prior TRV120E samples import fine. John EB
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  @me_again Hi Andy . . . . tried the mkv extension change to m4v . . . . Does not work on my 'clean' system, gives the same error as for the MKV file:- No streams found during init John EB
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  Here's another: MKV won't import but edit the extension to MP4 and Magix accepts it (after a brief delay while it reads it, I assume). https://drive.google.com/file/d/1JlZXYdo5n8ToASLg_HljRR00v1sxRn27/view?usp=sharing
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  @johnebaker Have you tried the mkv extension change to m4v? It works for Al and me but our systems are apparently "polluted" and I'd like to see if it works on a "clean" system. AndyW ps it's a quiet party so far.
• Movie Studio

  89 answers, most recent on 5/5/2025

  RE: Upon importing my photos, they turn to black and white or all black
  But if you change the extension to HEIC, it does appear in the Media Pool.  Works for me. MMS 2025 opens it without issue. You don't have to buy another NLE! 😎 "Suggestion" made to Magix.