• Movie Studio

  11 answers, most recent on 1/31/2024

  RE: on load, the welcome screen hangs
  @Amir-N Hi . . . .  "Documents" folder name is shown as "Public Documents" . . . . Folders can have a the real name and a user friendly (display) name. Download Revo Uninstaller free, if you do not want to install it download the Portable version,
• Web Designer

  34 answers, most recent on 8/1/2025

  RE: Publishing to OVH Cloud
  @Timothy-Fisher Thank you for all the additional information, and especially well done for partially hiding your login details. These are public forums and such data should always be at least partially obscured. As I read that "link", I think you
• Music Maker

  10 answers, most recent on 2/11/2023

  [Solved] 2023 Music maker - Updating free version to paid premium
  I was using the 2023 Music maker free version and then paid for the 2023 premium version. Downloaded the premium version from the links in the confirmation email. When installing - it uninstalled my free version and then only reinstalled the free
• Movie Studio

  7 answers, most recent on 12/19/2024

  RE: Video Scopes
  @Kevin-Ward Hi Kevin. If this is essential to you and you have bought the ultimate version, then you can find all the normal scopes in the Effects 'New Blue Blue Essentials' section in the effect labelled 'Region Scope'. The effects package is the
• Music Maker

  157 answers, most recent on 12/30/2025

  RE: Wishlist for the next Music Maker!
  @DeOnea-Christian Hi Music Maker is free, the voucher enables the particular edition - extra features, functions, Soundpools and instruments - you purchased. Try downloading the free version from here and install, this is a 2 step process run the
• Music Maker

  3 answers, most recent on 6/4/2023

  unable to download premium edition
  Hello I previously downloaded the free music maker version. subsequently I have purchased the premium edition but when i download the version via the link provided in the email it reverts back to the free version.   it is unclear whether i need to
• Music Maker

  13 answers, most recent on 1/9/2024

  [Solved] Purchased soundloops not accessible via offline computer
  PROBLEM Music Maker v25. The soundloops our NGO have licensed are not accessible via Music Maker. "Please sign into the store to use any soundpools you have purchased." LIMITATIONS The computer with Music Maker cannot be connected directly to the
• Video Pro X

  7 answers, most recent on 9/22/2023

  RE: Royality Free music
  Can someone instruct me how to find the free StoryBlocks or Magix Content for the 365 version of Video Pro X15? It has changed from prior times when I've used it. Now I'm seeing a new-to-me MAGIX Hub (on the File menu), which adds a Tab (after
• Movie Studio

  4 answers, most recent on 1/26/2023

  [Solved] Saving-Using Overlays MEP2016 Plus
  Thank you John and Ray on the last question concerning Plug In's ... I decided to download a few free overlays regarding 'Aged Film' which I saved to a desktop folder. Should I move/add the contents to the folder 'Movie looks' within MEP? Then drag
• Other products

  5 answers, most recent on 10/10/2022

  [Solved] Subscription - How to get FREE content?
  I just purchased a monthly subscription for "UNLIMITED ACCESS" to Soundpools. Every time I select a product, I can't find a way to download content without purchasing that soundpool. How do I get my free soundpools?
• Video Pro X

  175 answers, most recent on 5/27/2026

  RE: Video Pro X16 - New Features and Bug Repairs
  @Reyfox Hi. It is the opening screen and end user licence agreement I don't fully understand what exactly I'm agreeing to to be able to log in to gain content. There is quite a lot to it with links that don't work but you can eventually find them
• Music Maker

  13 answers, most recent on 6/17/2023

  RE: computer id*
  @lizzie-s  Very unhelpful that this information is not provided when you buy the package. its pretty simple to stick in a slip of paper explaining that the user would need to download the free version and then upgrade to the premium as its is
• Music Maker

  10 answers, most recent on 5/5/2023

  RE: A patch for running what we paid for off-line
  @Jon-Marinella Hi . . . . I either own it or I'm renting it and this feels like renting . . . . This is a common misunderstanding when you purchase any software -it is neither. In the case of Music Maker the program is free, you have bought a
• Music Maker

  5 answers, most recent on 12/27/2023

  RE: Installation of MMM 2024 on Second Computer
  Hi All, I hope that everyone had a Happy Holiday/Merry Christmas, or, however you celebrate.. I'm still trying to install Music Maker 2024 Premium on my 2nd PC and having difficulties. I followed recommendations and loaded MMM 2024 Free Edition on
• Movie Studio

  13 answers, most recent on 9/13/2025

  RE: Wich graphic card is better for Chroma Key effect ?
  @dan_lachance Hi Dan. I did say "a setting of 32768 for both should be sufficient. Possibly slightly lower." I was being cautious in case the audio file was lengthy or an unusual bit depth or for another reason a large amount needed to be loaded to
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  Hi all, @Can-Dive Metro is one of our two local food stores and it's a big chain: And here is the view when you come out the door: So, please, no Metro video. @Reyfox Exxon, as in Exxon Valdez? We have Esso in Canada and I got gas there in
• Photostory

  3 answers, most recent on 12/9/2023

  RE: Photo positions lost when changing from storyboard to timeline
  @Brian-Hay Hi, Thanks for the update. Don't worry about the duplicate posts. It can happen, it's just that it's worth checking the forum after you've made any post. That way you should see any duplicate and can delete it. I've just tried to
• Music Maker

  10 answers, most recent on 2/11/2023

  RE: 2023 Music maker - Updating free version to paid premium
  If you go to my first post you will see a screenshot that shows what happens when I click on that box " Enter serial number" and then enter the serial number - It says " You already own all content from that serial number, you can download it from
• Music Maker

  10 answers, most recent on 5/5/2023

  RE: A patch for running what we paid for off-line
  @Jon-Marinella Hi . . . . I either own it or I'm renting it and this feels like renting . . . . This is a common misunderstanding when you purchase any software -it is neither. In the case of Music Maker the program is free, you have bought a
• Movie Studio

  38 answers, most recent on 12/25/2023

  RE: Problem with Movie Studio Edit 2024 Platinum
  @Robert-Doherty Hi Robert and welcome to the user to user forums. Those are two nice monitors you have. Do you do a lot of photo editing? I don't see that you have a dedicated separate graphics card card listed on your system, and depending on the
• Photostory

  2 answers, most recent on 4/7/2022

  RE: [Solved] extra transitions and effects
  @Ted-Hughes Hi and welcome to the forum. The extra content is available under Help, Free download, clicking this will start the Download Manager as shown below. Select all the items if not already selected. In the image below I already have the
• Movie Studio

  3 answers, most recent on 6/27/2021

  [Solved] NEWBLUE FILTERS 5 ULTIMATE effects do not "Activate", have watermark
  Hi MAGIX Support Community, Yesterday I purchased the MAGIX MOVIE EDIT PRO 2021 PREMIUM which included NEWBLUE FILTERS 5 ULTIMATE plugins.  The NewBlue software installed successfully, however none of the individual effects allow me to “Activate”,
• Photostory

  5 answers, most recent on 4/27/2021

  RE: [Solved] Bought Photostory Deluxe 2021 but i can't download the free content
  I solved the problem. I used controlpanel to uninstall everything related to Photostory Deluxe, then i manually cleaned the registry from leftovers related to photostory deluxe. There were hundrefs of keys and values related to photostory (poorly
• Photostory

  5 answers, most recent on 4/27/2021

  [Solved] Bought Photostory Deluxe 2021 but i can't download the free content
  Bought Photostory Deluxe 2021 but i can't download the free content. I see all downloadable files but i can't select anything. I'm on win7 64bit.