• Music Maker

  4 answers, most recent on 2/10/2025

  [Solved] coming up with errors
  have a problem trying to install comes up with errors [wix_dir_common_documents} doesnt go any further any help would be good even tried downloading and turning of firewall still not working
• Samplitude

  4 answers, most recent on 1/27/2025

  [Solved] need help with configuring MIDI controller
  Samplitude Studio 2023, Windows 11 I just bought a MIDI keyboard which is mostly working, but there's one thing I can't figure out. The keyboard has Play and Record buttons on it, but I can't get them to do anything. The keyboard does work correctly
• Music Maker

  10 answers, most recent on 10/19/2025

  RE: File suddenly will not open!
  @Alex-Belobraydich Music Maker does include a Help file. As I recall, it was quite helpful.
• SOUND FORGE

  One answer, on 1/15/2026

  HELP! i got charged for audio studio 17 upgrade but never got license
  I have reached out twice now in the last few days through support and havent got any resolution. please help!
• SOUND FORGE

  15 answers, most recent on 5/8/2026

  RE: Unable to Activate SF18 Pro after a reformat of my computer
  Maybe @PATIENT-X can help and notify @Tom_Sp?
• Other products

  3 answers, most recent on 10/19/2025

  [Solved] Issue with Text to Speech Magix Video DeLuxe 2026 Premium
  Hi, Just bought Magix Video DeLuxe 2026 Premium. I want to use the feature Text to Speech. I go to Magix Hub, login, choose language and voice and put in some text. Problem: there is no "generate speech" button. Instead there is a yellow line that
• Music Maker

  2 answers, most recent on 9/20/2024

  [Solved] Bug: IN and OUT point disappears!! :(
  Hi. I have been battling M:MM all day today. It seems the IN and OUT points keep disappearing to zero. No amount of Left-Clicks, Right-Clicks, Middle-Clicks helps. I scoured the help and internet, no help. Both Bing Co-Pilot and Google Gemini gave
• SOUND FORGE

  15 answers, most recent on 7/27/2025

  RE: [Solved] Scripting question
  @PaulieT By the way, if you write Sound Forge scripts in a Visual Studio project and include the Script dll (in my case it's Forge120.Script.dll inside the Sound Forge program directory) in your project, you get Intellisense code completion. This is
• SOUND FORGE

  15 answers, most recent on 5/8/2026

  RE: Unable to Activate SF18 Pro after a reformat of my computer
  There seems to be no one home at MAGIX Support! I have tried following up on this issue but with no REAL support as my P3 license needs them to help resolve as even the BOT suggests prediciment is that only someone in support needs to help
• SOUND FORGE

  15 answers, most recent on 5/8/2026

  [Solved] Unable to Activate SF18 Pro after a reformat of my computer
  The Activations appears with an Error Code: -24 stating that the Serial Number has already been registered to another email address. I am using the initial email address as contained on my order from Magix along with the Serial Number contained in
• Movie Studio

  3 answers, most recent on 5/15/2025

  [Solved] movie studio 2025 suite - want to speed up a clip so it plays faster
  i have a clip thats got no audio it maybe takes 30 secons to play it and i want it to move faster and play in 15 seconds but cannot find out where to do this any help appreciated     Brian  
• Music Maker

  5 answers, most recent on 7/7/2024

  RE: [Solved] installation version
  @Tomasz-Szwej Does this download help? https://dl03.magix.com/musicmaker.exe
• Movie Studio

  6 answers, most recent on 11/27/2025

  RE: [Solved] Cannot install Video Deluxe 2026
  @Todd-Crandell Welcome to the Magix users forums. The first "port of call" for support is almost always these forums, where users assist each other where they are able to do so. First, in order to try and help you can you give the full name of that
• Audio Cleaning Lab

  4 answers, most recent on 4/17/2026

  RE: Magix Cleaning Lab 2013
  Sorry I've not got back to you before, thank you for your help. Fingers crossed we appear to have it working again - I uninstalled and reinstalled it and so far - as the saying goes - so goodl Thanks again for your help, it has been of use should
• Video Pro X

  9 answers, most recent on 6/26/2025

  [Solved] Difficulty Downloading Content Pack- Video Pro X17
  I'm having difficulty downloading the Content Pack(s) in the Help Menu of VPX17. I entered the G- code from my purchase confirmation letter, hit continue, then the dialog box went away. Something had said to look for your download in the Store and
• ACID

  6 answers, most recent on 3/26/2026

  RE: Acid Pro 10 metronome volume
  Is there a way to INCLUDE the metronome/click track when rendering a file/mix?... I want to keep the click track so I can send it to a drummer so he knows where the tempo changes are, and also to help him keep time while recording his track. Thanks
• Music Maker

  One answer, 2 hours ago

  RE: Autotune
  @Finlay-MacDuff Please upload a step-by-step description on how to reproduce the problem. Screenshots will be helpful, too.
• Other products

  2 answers, most recent on 5/2/2024

  [Solved] I need help. A drum program and I know that Magix has one but I cannot
  I know that Magix has one but i cannot find it. Please help. Give me a link.  
• Off topic

  158 answers, most recent on 5/23/2026

  RE: Magix support has not responded to support tickets for months
  @Tom_Sp Thanks for your help Tom. Stephen Forum Moderator
• SOUND FORGE

  4 answers, most recent on 10/30/2024

  [Solved] SF 17 AS does not open after installation
  After instalation and activation software loading screen and "audio engine loading" window dissapears and nothing happens. Windows 11 pro 23H2. "Ctrl + shift" combination does not help. Any advice?
• Samplitude

  6 answers, most recent on 1/14/2025

  RE: [Solved] High CPU & RAM usage Samplitude Pro x8 Suite
  @Fhatuwani-Netshifhefhe Ok, you can try to increase the ASIO buffer size from 256 samples to something bigger like 512 samples and see if it helps. Some users also reported that the system runs more stable if the number of CPU cores is reduced in
• Movie Studio

  31 answers, most recent on 4/16/2026

  RE: Video deluxe 2026
  @ImTerribleAtThis HI Thanks for the image, has all the Extra Content that is available under Help in VDL 2026 been installed? On selecting Help, Install extra content, you should see this dialog. John EB
• Other products

  2 answers, most recent on 6/1/2025

  RE: [Solved] Do I need to deactivate Independence Pro?
  @Haruyashi To my knowledge, Independence included in Acid (downloaded via the Help menu) only works inside Acid, so there isn't any need to deactivate it. And, in my case, my standalone serial number for Independence starts with P2, which cannot be
• Music Maker

  4 answers, most recent on 11/16/2024

  [Solved] I'm new to Magic Music Maker 24, anyone have any tips?
  I need help discovering all the new plug-ins and features included in Magic Music Maker 24 premium. Any tips are appreciated very much! Ty! Windows 11, Dell Optiplex mini PC