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  • Movie Studio
    9 answers, most recent on 7/31/2025
    RE: How long does it take for customer support to respond?
    Hi @webfrit, You can deactivate the Boris plug-in by activating a video clip on the timeline and then going to Effects > BCC Key and Blend > BCC Chroma Key Studio. Double-click Apply Effect > License. You can now deactivate BCC Chrome Key
  • Movie Studio
    16 answers, most recent on 7/17/2024
    [Solved] MMS 2025 Suite - BCC Boris FX Chroma Key Studio
    I am considering upgrading MMS 2024 Platinum to MMS 2025 Suite for the BCC Boris FX Chroma Key Studio.Question 1: It does appear to be quite complex compared to MMS chroma key and NewBlue, so will it be worth it?Question 2: Can it also be used in
  • Movie Studio
    89 answers, most recent on 5/5/2025
    RE: Upon importing my photos, they turn to black and white or all black
    @Iris-Willis Hi, With maybe some violet? Press on the . key, that is, the period key. John CB
  • Movie Studio
    12 answers, most recent on 12/22/2025
    RE: SPLIT WHILE PLAYING WITH LETTER T
    we can only use T while the video is pause or at stop - while running the video T key isnt cutting the video - pls guide what to do
  • Music Maker
    7 answers, most recent on 3/29/2026
    RE: Loops unlimited will not load
    Having the same exact problem. Ive hit the "P" key to reset and rescan soundpools, restarted the program, restarted my pc but nothing seems to be working.. I should have never upgraded to 2026. HOW DO WE FIX THIS?!
  • Samplitude
    One answer, on 3/31/2025
    RE: How to change on-screen keyboard shortcuts? (for midi)
    Dear customer, unfortunately, the key assignment for the internal MIDI software keyboard cannot be customized. The labeling of the keys changes depending on the program language set. However, the key position on the input keyboard always remains the
  • SOUND FORGE
    4 answers, most recent on 4/11/2025
    RE: [Solved] Audio Studio 17- Opens on Win 11 Home, But Not Win 11 Pro
    @Timothy-Pugh You can also check the Windows Reliability Monitor. Press the Windows key and R on your computer keyboard and type perfmon /rel into the textbox and press Enter. This will open the Reliability Monitor. You can see where crashes
  • Movie Studio
    9 answers, most recent on 5/28/2026
    RE: Split video in to separete frames
    @badbob Hit key T. I suggest you watch a couple of the tutorials using the TUTORIALS link at the top of the page. BTW, the Movie Edit Pro name was last used around five versions ago. Have you just bought it?
  • SOUND FORGE
    3 answers, most recent on 12/15/2024
    RE: [Solved] Cannot authorize Izotope RX
    @MauX-65 Have you carefully checked the email from Magix confirming your purchase of SFACL4? Assuming your purchase includes the iZotope RX plugins, any serial key should be included there. HTH JeffForum Moderator
  • Music Maker
    15 answers, most recent on 4/7/2026
    RE: installation failed
    I been sent a support request one week ago and no one has contacted me or responded to my support request my activation key didn’t work on my software purchased when can I get some help or a refund ? About this
  • Other products
    2 answers, most recent on 2/12/2026
    [Closed] Reuse another License from my original computer
    Good afternoon   While trying a Brand New Computer that we've build, I am struggling to use My Vegas 23 Key Image removed by Moderator
  • SOUND FORGE
    2 answers, most recent on 12/30/2024
    invalid key for Sound Forge 17 (12)
    With the MM Premium 2025 comes a key for Sound Forge 12 and the link to download it. But the links goes only to SF 17 on the Music Maker store. After downloading that version it tells me that my Key is invalid for this product. Is my key realy not
  • Movie Studio
    3 answers, most recent on 4/1/2025
    RE: [Solved] loss of colour during editing
    @David-Bolt1338 Hi From the image colours it looks like the preview monitor has been switched to Anaglyph mode. Press the full stop/period key to return to the Standard 2D mode, alternatively select the 'hamburger' icon top left of the preview
  • Movie Studio
    15 answers, most recent on 11/12/2025
    RE: MPEG-4-Codec
    Hi Jeff, Further to my reply, I have a Serial Key beginning with P3 and a Voucher code. Sadly it appears that this program will not work for me.
  • Video Easy
    One answer, on 11/11/2025
    No serieal key/Serial Number
      I didn't get instructions in the package, no disk, nothing else but the device itself and the cables. What do I do?
  • SOUND FORGE
    5 answers, most recent on 12/17/2025
    Use of 'Record Output'
    Have lost the use of 'Record Output' in my Sound Forge 3. Is there an easy key sequence I do not know about? Is it easier to download a fresh app?
  • SOUND FORGE
    One answer, on 11/22/2025
    my soung forge not be activate
    I have a problem with installing my version of Sound Forge 9, the program does not want to activate even though I have the appropriate key
  • Music Maker
    One answer, on 8/11/2025
    help me please
    laptop broke down i lost every thing i pray magix can send a link and key by email
  • Video Pro X
    165 answers, most recent on 4/10/2025
    RE: [Closed] Website Observation
    Possible key search words?
  • SOUND FORGE
    13 answers, most recent on 8/8/2025
    RE: Can't register SF-7b even with the key
    No, that's been checked. The issue is that the new key/SN sent to me by Support is also rejected.
  • Movie Studio
    6 answers, most recent on 3/21/2025
    RE: V. 25 - Timeline Disappeared - Movie Studio 2025
    @KJS-LES Hi Kami Looking at your images which appear, to be 'zoomed in', and your comments 'scroll down' and 'selection bar' size would suggest you are using or have accidentally activated the Windows Magnifier keyboard shortcut Windows key + Plus
  • Movie Studio
    16 answers, most recent on 10/7/2024
    RE: [Solved] Mpeg2 activation failed.
    Ok finally got back to me. After trying all their suggestions, the one that worked as deleting a registry key, so for anyone else having this issue. To locate the registry key, click on "Start" , enter the command "Regedit" and select OK. The
  • Movie Studio
    2 answers, most recent on 4/11/2025
    Activating Boris FX BCC Chroma Key Studio - Movie Studio 2025 Ultimate
    I just recently purchased Movie Studio 2025 Ultimate and I am having an issue trying to activate Boris FX BCC Chroma Key Studio. Here are the steps I am following: Start MAGIX Movie Studio 2025 Suite and run all updates that appear and restarted
  • Movie Studio
    21 answers, most recent on 10/18/2025
    RE: Why Chromma key - gives additional collours on video ? Why
    @badbob Hi Which version number of Movie Edit Pro are you using, see under Help, About MAGIX Movie Edit Pro? The use of Chroma key on an image or video on track 1 of the timeline as shown in your images is unusual, what is the purpose of Chroma key
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