• Movie Studio

  4 answers, most recent on 12/14/2025

  RE: Magix Hub
  Yes I checked by shutting down antivirus and firewall. "Store" works, "Magix Hub" doesn't. This folder is located in "C:\Users\<login>\Documents\MAGIX\Video deluxe 2026 Premium\" and deleteing it was proposal to solve problem from Magix
• ACID

  One answer, on 5/4/2026

  RE: Old Software on a dead laptop
  @Terrell If you registered the Acid 6 in your Sony customer account, you should theoretically be able to use the same login credentials (I hope you remember e-mail and password) on Magix.com (all accounts were transferred from Sony to Magix) and
• Other products

  One answer, on 4/3/2026

  [Closed] Serial Number Registered By Another User
  Hey so I'm just trying to activate Sony Vegas Pro 21. I just reinstalled Windows. Normally when I try to login it lets me deactivate one of my PC's so I can activate this one. But I've never seen this error before. I'm using the same Serial number
• Movie Studio

  One answer, on 10/25/2025

  RE: [Closed] I can not activate my old platinium movie studio 12
  @Lien-Nguyen Follow the advice given here: https://www.vegascreativesoftware.info/us/forum/activation-of-sony-creative-software-era-applications--149297/ Make sure to you login with the same e-mail and password you used back when you had a Sony
• Video Pro X

  8 answers, most recent on 8/8/2026

  RE: How can I tell if I have Video Pro X17 Standard or Ultimate?
  emmrecs: I am pretty certain I had to be logged in, to get to the form. The first step asks for username & password & states that login is required. I believe so. At least I typed the login info in, I typed my info & waited for it to be
• Off topic

  172 answers, most recent on 7/4/2026

  RE: Magix support has not responded to support tickets for months
  @Gr8fuldan Hi . . . . everyone keeps saying to log into your account. . . . thus I forgot my password. I put in for a change of password under forgot password and got no email back. . . . . You wouldn't, the email is sent to the old address with
• Video Pro X

  15 answers, most recent on 2/23/2026

  RE: What is the difference between Magix Vegas Pro and Magix Video Editing
  Yes, that is how I log into my Magix account. I do not do it from within either Vegas or Magix user forums. Logging in from the forum requires two logins, one for the forum and one for Magix.
• Video Pro X

  17 answers, most recent on 5/2/2025

  RE: Ignite Color: Cine Commercial and Ignite Keying & Flares Release
  @Stephen-Chisholm @SP. @CubeAce I was able to log in to my account via this link but I'm not sure if you can now register a new one. https://account.fxhome.com/login In addition to Magix you may try reaching out to Artlist https://artlist.io/
• Other products

  One answer, on 3/1/2025

  [Closed] Vegas 21 can not login to vegas hub
  Just yesterday, normally can enter
• Movie Studio

  26 answers, most recent on 8/24/2025

  RE: MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems
  @AAProds Hi Al This could mean your 'normal administrator' account profile is damaged/borked. Try creating another user account with Administrator privileges, login with it and start VDL. John EB
• SOUND FORGE

  16 answers, most recent on 3/18/2026

  RE: Registration issues with Sound Forge 11
  @Relayer74 I assume you used a different e-mail address in the past? The license might be bound to your old Sony customer account e-mail address. All customer accounts where transferred from Sony to Magix. So you need to login with your old e-mail
• Music Maker

  One answer, on 4/4/2025

  RE: Downloading Music Maker on another computer
  Login to your account at Magix, and go to your Products page.  You should find the MM2023 installer file there.
• Off topic

  172 answers, most recent on 7/4/2026

  RE: Magix support has not responded to support tickets for months
  @Gr8fuldan Hi . . . . everyone keeps saying to log into your account. . . . thus I forgot my password. I put in for a change of password under forgot password and got no email back. . . . . You wouldn't, the email is sent to the old address with
• SOUND FORGE

  7 answers, most recent on 10/24/2025

  RE: Not received product key against
  @Amit-Kamble Hi Amit, If you ordered directly from Magix online, you can find the serial number under "My Account / My Products." Go to: MAGIX Service Center – Login to your account Good luck,Rob
• Music Maker

  20 answers, most recent on 1/28/2026

  RE: Music Maker update 33.1.1.19
  I cannot use some of the VST instruments previously purchased using Music Maker 2025. I continue to receive the error "UnsupportedByShop, Critical: Shop not configured to allow shop logins."
• Music Maker

  11 answers, most recent on 3/26/2025

  RE: bought a soundpool and cant get it on to my music maker..
  @anthony-watters You can also manually download the Soundpools from ProducerPlanet.com. Simply login the same email and password and look under 'My Products'.
• Video Pro X

  17 answers, most recent on 5/2/2025

  RE: Ignite Color: Cine Commercial and Ignite Keying & Flares Release
  Looks like https://account.fxhome.com/login only allows existing accounts. Thanks for the help I'll wait for magix to get back to me. Stephen
• SOUND FORGE

  2 answers, most recent on 4/24/2026

  RE: Buying serial number to activate SFAS 17
  @Roberto-Kirst If you registered Sound Forge Audio Studio 10 with Sony, you can use the same login credentials (e-mail and password) at Magix.com and download it there. Regarding version 17, you can now only get old stock licenses from third party
• Audio Cleaning Lab

  3 answers, most recent on 8/8/2024

  RE: [Solved] Can't start free trial, installer just links to dead URL
  @dave-b3271 Hello welcome See here and login with the same credentials, then go to product registration. Stephen Forum Moderator
• SOUND FORGE

  2 answers, most recent on 12/8/2024

  RE: Registering New / Multipple PCs
  @Robert-ODonnell You should be able to login at Magix.com with your old Sony login credentials. Then you can look under 'My Products' for your Sound Forge 10 installer and seats. Usually, there should be two seats available. You can also disable
• Music Maker

  12 answers, most recent on 11/29/2024

  RE: Music Maker PREM2024 Crashes trying to load "Welcome To Music Maker"
  Thank you for responding!I am not using an external audio device besides a microphone/headset. The issue seems to be when the "welcome/login" screen pops up to try to sign me into my magix to verify my 2024premium.I can "pause" the login screen by
• Other products

  4 answers, most recent on 1/15/2024

  RE: [Solved] CD Architect 5.2
  @Charles-Sitz Can you redownload the installer from your customer account Magix.com? In case you don't have an account, login with your old Sony login credentials.
• Off topic

  172 answers, most recent on 7/4/2026

  RE: Magix support has not responded to support tickets for months
  @Gr8fuldan Hi . . . . everyone keeps saying to log into your account. . . . thus I forgot my password. I put in for a change of password under forgot password and got no email back. . . . . You wouldn't, the email is sent to the old address with
• SOUND FORGE

  11 answers, most recent on 4/14/2026

  RE: Welcome window keeps popping up on startup
  I should point out specifically what is popping up. It is a grey box that says 'welcome' in the top left. It shows the serial number as well as my email address login. The yellow prompt box says 'activate and register immediately online'. I believe