• Movie Studio

  4 answers, most recent on 9/11/2025

  RE: Overlapping Frames
  @KJS-LES Hi . . . . Does this software have any differences with Win 11 . . . . No. The overlapping would suggest that the movement of the other media objects is blocked when the slow motion (speed) is adjusted. This could be due to a locked track
• Movie Studio

  6 answers, most recent on 4/25/2025

  RE: Portrait oriented footage stretched.
  @Mauricio-flores Magix doesn't recognise 9:16 portrait clips when dragged in, ie the project stays at 16:9 landscape when media is added. The fact your video is being stretched says that your project is 16:9 landscape which doesn't match you
• SOUND FORGE

  One answer, on 7/24/2025

  Sound Forge Audio Studio version 13 and Windows 11 compatibility
  Does anyone know if Sound Forge Audio Studio 13 is compatible with Windows 11? Magix website says the following: We do not support Windows 10/11N operating systems, as the necessary Windows Media features are missing. If you are using such an
• SOUND FORGE

  4 answers, most recent on 2/1/2026

  RE: Extraction de pistes CD
  Bonjour, et merci pour la suggestion. Celle-ci a pour avantage de ne plus bloquer Audio Studio 17. Toutefois, la fenêtre de l'extraction ne reconnait pas le lecteur de CD/DVD et indique Aucun périphérique. Ce lecteur est pourtant bien reconnu par
• Movie Studio

  6 answers, most recent on 4/25/2025

  [Solved] Portrait oriented footage stretched.
  Can anyone help me with this issue and suggest a solution? I recently bought the Osmo Pocket 3 video camera, and I'm encountering a problem when importing portrait-oriented footage into Magix Movie Studio. The footage appears stretched horizontally,
• Movie Studio

  15 answers, most recent on 6/9/2025

  RE: [Closed] AI Media Management in Video Deluxe 2026
  This topic has been closed due to drifting away from the question of AI Media Management as asked by @bjtap The original question has been reposted here. John EBForum Moderator
• Movie Studio

  24 answers, most recent on 9/20/2025

  RE: Inserting a clip on the timeline
  Coming from Pinnacle I could insert an object anywhere in the timeline by just click and drag an object from another place on that timeline. Then the objects on the right will automatically shift to the right to make space for the insert @johnebaker
• Off topic

  40 answers, most recent on 1/26/2026

  RE: [Closed] Does Magix have customer support?
  @SP. Thanks! I’ve sent a few emails to Russ Media and no response. I’ll try connecting to some employees on LinkedIn and if it’s not resolved by next week I guess it’s a PayPal charge back…
• Photostory

  2 answers, most recent on 1/13/2026

  RE: photostory Deluxe 2026 - audio - missing codex
  @czechwarmblood Hi In addition to @emmrecs comment, which player, eg Films&TV, Windows Media Player, VLC etc, are you using to playback the exported MP4 video? John EBForum Moderator
• Samplitude

  5 answers, most recent on 2/1/2024

  RE: [Solved] How do I activate X3 on a new computer?
  Turns out there are two versions of X3 on the installation media. X3, and X3 Suite. My serial only works with the latter. Thanks to everyone for the help! Mark
• Movie Studio

  30 answers, most recent on 8/9/2024

  RE: [Solved] Copyright Claim
  @Carolly Hi . . . . Are "daredo GmBH" . . . . legitimate enforcers of Magix copyright? . . . . No. They are one of the many Media Distribution companies that 'distribute and offer copyright protection for media creators. Loudly were/are part of the
• Movie Studio

  30 answers, most recent on 9/24/2025

  RE: No sound from combined files
  @Bol Does the audio play if you just double click the file when in the media pool but NOT on the timeline? AndyW
• Movie Studio

  89 answers, most recent on 5/5/2025

  RE: Upon importing my photos, they turn to black and white or all black
  @johnebaker, the data may be different but if you just change the file extension from HEIF to HEIC, the photo appears in the Media Pool and opens in VPX16. I think all the developers need to do is recognise the HEIF extension so it appears in the
• Movie Studio

  22 answers, most recent on 1/7/2026

  RE: Unable to capture audio during Screen Recording -Video Deluxe 2026 Plu
  @AAProds, @browj2, @CubeAce, @me_again Hi Everyone, There is a forum wide issue with uploading images and media, Magix administrators have been informed. It may take a few days to fix. John EB
• Video Pro X

  5 answers, most recent on 5/22/2025

  RE: [Solved] Upgrading from Movie Edit Pro to Video Pro X (16)
  @Operaman Hi, First off, did you download and install all of the additional content that comes with the program? It is about the same as what you had with MEP if you downloaded and installed everything, except that with VPX, you get the commercial
• Video Pro X

  11 answers, most recent on 4/22/2025

  [Solved] 3 and 4 Point Editing
  I'm not sure what I am doing wrong. Typically, the range I select on the timeline is shorter in duration than the video clip I have selected in the Media Pool. If I select an in and out point in the Source monitor (4 point edit) the speed of the
• Movie Studio

  One answer, on 4/3/2024

  [Solved] Movie Studio 2024 Platinum fails to open
  After a crash that caused a blue screen on my Windows 11 laptop, Movie Studio will no longer open. The splash screen appears and makes it to "Initializing Media pool".. The outer frame of the application window builds then after a pause closes. How
• Photostory

  3 answers, most recent on 5/20/2024

  [Solved] Mixing down issue
  I created a slideshow with photo story but when I export it and create a windows media file of it, two thirds of some of the videos are cropped off. Like I can only see a third of the video, like it's been cropped off and I can only see the left
• SOUND FORGE

  38 answers, most recent on 9/16/2025

  RE: MP3 conversion glitches
  What are the general length/duration) of the files you are encoding Paul .. if that makes any difference? What are the attributes of the master PCM (wave) files, so I can try to duplicate the behavior. A MediaInfo readout would be good. If you do
• Movie Studio

  19 answers, most recent on 7/22/2024

  [Solved] Video gets distorted when opened in Movie Studio 2023
  Hi. I would like to edit an mp4 file Ratio 1:1 (720x720). I start a new project - social media - square 1:1. When I open the video it gets distorted. I seems to have a black bar on the top and bottom. How can I fix this? Thank you!
• Other products

  7 answers, most recent on 4/21/2026

  RE: Magic Audio & Music Lab is not finding my sound card
  @WilliamJ-Drake Hi What is your computer speification, in particular the processor, graphics card/chipset the sound card Make/Model, please quote the make and models in full. If the sound card is an external USB sound device does it playback audio
• Photostory

  2 answers, most recent on 12/25/2024

  RE: [Solved] How to get Photostory to use my updated images?
  @woodwindmusic-web Hi . . . . . Is there a cache anywhere I can delete. . . . There is a cache, however there is no option to clear it within the program, to clear it - save the project and restart Photostory. If you change the image while
• Movie Studio

  8 answers, most recent on 6/6/2024

  [Solved] Imported videos have sound but all frames are black
  Movie Studio 2024 Suite. I tried to import several videos, but the entire videos are black. During playback I can only hear the sound, but the screen stays black. The following video file information was produced by MediaInfo
• Movie Studio

  One answer, on 6/8/2025

  Missing information in user manual for Movie Studio 2024
  On pages 50 and 51 essential words are missing in the discussion of Multitrack ripple, Swap and Overwrite. The sentences are: "This adds the selected object from the Media Pool or the ??? (or from the selected area in the ???, respectively) to the