• Rescue Your Videotapes!

  4 answers, most recent on 9/23/2025

  RE: Video easy Video Saver 8
  @CDY923 HI In Windows 11 settings, Privacy & Security, Microphone and Camera options ensure the Let desktop apps access your Microphone/Camera are turned on, see image below. HTH John EBForum Moderator
• SOUND FORGE

  27 answers, most recent on 3/19/2025

  RE: Sound Forge Audio Studio 17 doesn't detect Ozone 11 Standard (VST3)
  @Harold-Brush his has nothing to do with Ozone 11 and Sound Forge, but make sure to enable microphone access in the Windows security settings. Otherwise Windows will prevent any software from recording microphones.
• Video Pro X

  10 answers, most recent on 8/23/2024

  RE: Windows O.S. will be upgraded in late 2025
  @robbiedaug all editions will remain in support with monthly security update releases through that date. Americanese. What MS means is "up until" that date. As of Oct 14, there will be no more security updates to Win 10.
• SOUND FORGE

  2 answers, most recent on 4/1/2025

  RE: Pro 18 upgrade won't install
  @Jim-Goodman Your firewall or antivirus is blocking the download and that's why the downloader cannot save the installer on your computer and the download pauses. Either disable the safety temporarily until the download is done or add an security
• Video Pro X

  25 answers, most recent on 2/11/2026

  RE: Cannot start VPX17 by double-clicking on MVP file
  @browj2 Hi John OT, however, It is has been in all versions since 2007. Click the Show all Actions when in the macro wizard The above is from 365, latest version, which I have to sort out the trust and security settings and being able to work
• Off topic

  159 answers, most recent 6 hours ago

  RE: Magix support has not responded to support tickets for months
  I need answers to specific questions from our IT Security Team related to our desire to upgrade to Vegas Pro 23. One of my employees has been working on this for months. She was assigned this ticket number ****, but MAGIX closed the ticket without
• Rescue Your Videotapes!

  4 answers, most recent on 9/23/2025

  RE: Video easy Video Saver 8
  @CDY923 HI In Windows 11 settings, Privacy & Security, Microphone and Camera options ensure the Let desktop apps access your Microphone/Camera are turned on, see image below. HTH John EBForum Moderator Mine does'nt show up
• Movie Studio

  5 answers, most recent on 4/14/2025

  RE: PROBLEME EXPORTATION
  @Christophe-Demurger The folder where the video is being exported to, shown in the image above is not an advisable location to export files to, this can cause issues with security premissions. All your files should be in the Documents folder, or on
• SOUND FORGE

  16 answers, most recent on 2/23/2025

  RE: Sound Forge Pro 18 REFUSES TO INSTAL!
  This is a new computer with up-to-date Window 11. Nothing is wrong with it. Check your Security-->Protection History for any blocking? Some recent W11 updates may have changed the access to required directories.
• Movie Studio

  22 answers, most recent on 8/13/2025

  RE: Support and TICKETS
  @jtu001 Hi Jürgen, First of all, thank👍 you for forwarding the "Security Copy Folder" to me and for your trust. I had the opportunity to watch your intro video at my leisure. My reasoning was correct; it's a very complex intro. I summarized all my
• Movie Studio

  13 answers, most recent on 12/31/2024

  RE: Cannot Install Movie Studio 2025 Platinum: Error-1
  @FlaBoy57 Hi The error messages would suggest that either the custom HP installed software is intefering with the install of MMS 2025, or an install or update was not completed. Did you try a Restart, not shutdown of the computer, also shut down the
• SOUND FORGE

  One answer, on 3/22/2025

  RE: My sound Forge cannot find Audio - Either no recording device exists
  @Sorrento Please make sure you enable microphone access in the Windows security settings, otherwise it will block
• Movie Studio

  27 answers, most recent on 4/20/2025

  RE: Activate Mpeg 4 Codec in Movie Studio 2025 Platinum
  @William-Keeth Hi. It may be worth checking your security and other windows settings if you have had a Windows update over the past month. I found several of my settings altered with the last Windows update that effected my sound device settings as
• Movie Studio

  35 answers, most recent on 5/7/2025

  RE: Is there a way to increase the cache?
  No need to apologise Gid. I appreciate your assistance. I have tried just about everything there. The only thing not tried is turning off the security. It is AVG. I have considered that AVG might have caused a fault with the installation. So I might
• Movie Studio

  27 answers, most recent on 4/20/2025

  RE: Activate Mpeg 4 Codec in Movie Studio 2025 Platinum
  @CubeAce I have the following Windows updates: 2025-04 Cumulative Update for Windows 11 Version 24H2 for x64-based Systems(KB5055523)Successfully installed on 4/8/2025 2025-04 .NET 8.0.15 Security Update for x64 Client (KB5056686)Successfully
• Audio Cleaning Lab

  One answer, on 1/23/2026

  RE: Compatible with Windows 11?
  @Roger-Goss Why do you need to change your computer? Simply because Microsoft ceases support of Windows 10? I think it will still run fine for years and there you can still use Audio Cleaning Lab 2017. Even if you a get new device for security
• Off topic

  One answer, on 5/17/2025

  [Solved] How practical is keeping your editing machine Offline?
  Hi Gang I did quite a bit of editing on older Mac Desktops (and) PC's 20 years ago. Not everyone will agree here, but I found (as long as the applications were all up to date), the main editing machine, (offline), never became vulnerable to slow
• SOUND FORGE

  One answer, on 3/20/2025

  RE: not able to record tape or vinyl
  @Marion-Russell Please make sure that microphone recording permissions for Desktop Apps are enabled in the Windows security settings. Otherwise recording will get blocked by
• Movie Studio

  22 answers, most recent on 10/11/2025

  RE: Serial Number Problem with Video Deluxe2026 Trial
  @CubeAce Anyone can get the extended non commercial support. Ray, only if you jump thru one of three MS hoops: back up your PC to onedrive (500GB of data, I don't think so), install MS programs on your PC eg Bing, Edge or pay up, all of which is
• SOUND FORGE

  9 answers, most recent on 2/13/2025

  RE: How to set up Sound Forge Pro 17 (x64) to record audio?
  @Tomislav-Tomic Please check the Windows security settings. There you need to enable microphone access for desktop apps before Sound Forge can record
• Web Designer

  8 answers, most recent on 10/19/2024

  RE: Updater tagged as virus infected
  Version 24.4.0.70344, it's Xara.The Xara site links to this comunity...The trojan is not on my pc, if the updater starts f-secure direct blocks the exe. file.
• Rescue Your Videotapes!

  5 answers, most recent on 5/17/2024

  RE: Computer doesn't see my USB Dongle in File Explorer
  Windows security settings show both are allowed  
• Off topic

  One answer, on 11/7/2025

  RE: Magix video converter
  @tolti Hi The drivers for the older USB dongles are no longer available. Windows 10 should have installed the correct drivers, however the device may not be accessible to the program you are using because the Windows, Settings, Privacy &
• Movie Studio

  16 answers, most recent on 10/7/2024

  RE: Mpeg2 activation failed.
  Yes the link was provided by Magix support and the site is safe. I have Norton 360 security as well as malwarebytes installed and there was no problem with the website.