• SOUND FORGE

  One answer, on 2/9/2026

  RE: Software is not registering any sounds from my interface.
  @Ron-Burton You might need to select and apply the ASIO driver of the interface in the program preferences. Make sure to enable microphone access in the Windows security settings otherwise Windows will block audio recording for security reasons.
• SOUND FORGE

  11 answers, most recent on 4/14/2026

  RE: Welcome window keeps popping up on startup
  Hi again. Well, that seemed to do the trick. I disabled my security/firewall, then reinstalled SF, re-enabled security and launched SF thru 'Run as Administrator' tab. So far it's working like a charm. I am having no issues at all. I thank you for
• Music Maker

  4 answers, most recent on 3/12/2026

  RE: Loops Unlimited
  @Kristina-Pakhomova Which error? Generally, if you want to pay with a credit card you need to have a payment provider that offers multi factor authentication (3-D Secure).
• Movie Studio

  One answer, on 1/13/2026

  RE: [Solved] Movie Studio 2023 Platinum - Audio "Could not connect to device"
  @Greylow Hi In the Windows settings, Privacy settings, Camera and Security options, check that the options Let desktop apps access your Camera/Microphone are turned on. You may need to scroll down to see the Let desktop apps option. HTH John EBForum
• Other products

  5 answers, most recent on 9/30/2025

  RE: [Solved] Independence Pro 3.5
  Still didn’t work with those both removed. It’s strange that only the HP pc was affected by this issue not the dell nor the Lenovo PC. To me that suggests as others have said there is a secret setting in HP software control centre. It seems to
• Off topic

  3 answers, most recent on 5/21/2026

  RE: VIDEOAKTIV YT no more?
  @idd-2016 They just uploaded a couple of Sony Alpha 7R VI videos three days ago, so it definitely doesn't look like they planned this. Maybe it's a legal problem (three strikes by a malicious third party) or their account was compromised and
• Audio Cleaning Lab

  5 answers, most recent on 3/4/2026

  RE: [Solved] Download fails for Audio Cleaning Lab MX
  @Martin-Sauser The downloader for programs released before 2014 no longer works. I assume this is caused by modern security certificates on the download servers which likely aren't compatible with old programs. So they simply crash. The only option
• Movie Studio

  22 answers, most recent on 10/11/2025

  RE: Serial Number Problem with Video Deluxe2026 Trial
  @GeeGee @emmrecs @AAProds Hi Al. Anyone can get the extended non commercial support. Details are here. Ray.
• Music Maker

  4 answers, most recent on 2/10/2025

  RE: [Solved] coming up with errors
  @Carl-MParker Welcome to the Magix users forums. This problem is caused by a security setting in your Windows installation. Please read this Support page article. HTH JeffForum Moderator
• Video Pro X

  5 answers, most recent on 9/1/2025

  RE: X14 - Export Animated GIF format?
  @john-m33 To my knowledge GIFs in Video Pro X were generated by Apple QuickTime, which stopped development for Windows, became a risk due to various security vulnerabilities and was therefore removed from Video Pro X.
• ACID

  6 answers, most recent on 8/8/2025

  RE: Error Saving
  @Peter-Post Which folders are you using? Aside from the Documents folder and external hard drives Windows usually has pretty tight security. So, moving or writing files in the Program Files folder will be problematic.
• Samplitude

  2 answers, most recent on 1/4/2025

  RE: Pro X8 - Security Code for Payment
  @William-Brown1669 To my knowledge, due to European law the payment process requires a card with a two factor authentication / 3-D Secure protocol. Does your payment provider / bank support this? I would guess you need to enter some type of security
• Audio Cleaning Lab

  2 answers, most recent on 10/13/2025

  RE: When click red record button fatal error comes up on the screen
  @Former user Have you allowed microphone access for Audio Cleaning Lab in the Windows security
• Rescue Your Videotapes!

  35 answers, most recent on 7/16/2025

  RE: Geen geluid bij overdracht VHS-band
  @MV650 @Bol Hi. I found this page regarding the RealTec Driver for that motherboard. Ray.
• Audio Cleaning Lab

  22 answers, most recent on 8/3/2025

  RE: Webradio
  @dave-l Windows security is very likely blocking Sound Forge from recording. Try this: https://support.microsoft.com/en-us/windows/turn-on-app-permissions-for-your-microphone-in-windows-94991183-f69d-b4cf-4679-c98ca45f577a
• Web Designer

  8 answers, most recent on 10/19/2024

  RE: Updater tagged as virus infected
  @Rene-D Hello René, See this link: Trojan-Spy:W32/Zbot | F-Secure Labs Best wishes,Rob
• Movie Studio

  22 answers, most recent on 10/11/2025

  RE: Serial Number Problem with Video Deluxe2026 Trial
  @GeeGee, @CubeAce, @AAProds Hi To clarify, the Windows 10/11 requirements saga. Windows 11, can now be installed on older motherboard/CPU combinations which do not have or support the Trusted Platform Module (TPM), which was a requirement when
• SOUND FORGE

  13 answers, most recent on 8/8/2025

  RE: Can't register SF-7b even with the key
  @bzan Ok, well, Window changed a lot since Sound Forge 7 came out. Have you installed it under the Program Files directory? This directory has much tighter security nowadays. Maybe the registration doesn't work because something gets blocked.
• Other products

  5 answers, most recent on 9/30/2025

  [Solved] Independence Pro 3.5
  I purchased Independence Pro when it was originally Yellow Tools.  The software was originally 3.1 then you had to manually upgrade to version 3.3.  Somewhere down the line when the software was upgraded to 3.5 something went terribly wrong as I
• Movie Studio

  35 answers, most recent on 11/12/2024

  RE: What Apple format: Apple ProRes or HEVC codecs can Movie Studio run?
  @Tusk Hello Tusk, Here is an addition to the answers from @johnebaker and @Gid. Read this link from Magix Support from December 4, 2019: Apple Quicktime: support and security HTHRob
• Video Pro X

  10 answers, most recent on 10/23/2025

  RE: App failure to load
  Hi thanks for responding. It's on Windows 11 running gigabyte control center. I just started using a new PC with GCC for the Geoforce graphics, the app was working fine but when the controller prompted for a update and the app would no longer load.
• SOUND FORGE

  2 answers, most recent on 5/12/2026

  RE: Recording
  @Oscarius Hi Check in the Windows Settings, Privacy & Security, Microphone that the option, Let desktop apps access your microphone is turned on. In the Audio Cleaning Lab record settings, ensure that the Realtek Audio Stereo Mixer is selected
• Movie Studio

  11 answers, most recent on 5/2/2026

  RE: MEP 2016 Plus - Trying To Copy Media Onto New Project
  @CarpentersMate Mike, ouch! Is it possible to invade a PC and  precisely DELETE specific files? Unless you have serious security issues with your setup, the answer to that would be No. When you opened the project again, did MEP protest that it
• Other products

  7 answers, most recent on 4/21/2026

  RE: Magic Audio & Music Lab is not finding my sound card
  @WilliamJ-Drake If it doesn't find a sound card whatsoever, it might be blocked by Windows security. You need to enable microphone access for desktop apps before certain apps can access the sound card for recording. Read this here for details: