• Movie Studio

  3 answers, most recent on 9/24/2025

  RE: Serial Number
  @William-Perry Go to your Magix account https://www.magix.com/us/support/my-service-center/ and look under My Products. If you had it installed previously you should find your MS2024 Platinum and its Registration Code (serial number).
• SOUND FORGE

  31 answers, most recent on 4/17/2026

  RE: Sound Forge alternatives
  would this be possible to share the installer for SF15? Hi @Olec, If you do not have a SF-15 activation serial code (and the paired email address), you would not be able to use it. If you do have the code, you can download the installer from the
• Movie Studio

  One answer, on 2/22/2026

  RE: [Closed] I need my serial number!
  @Yusuf-AlSanad Go to your Magix account https://www.magix.com/us/support/my-service-center/. Hopefully under My products you will find your MSP13 and its serial number. There were two releases of MSP13 - the original Sony Creative Software one and a
• SOUND FORGE

  4 answers, most recent on 2/6/2026

  RE: Sound Forge 10 Serial Installation on New Computer
  Is your SF-10 registration listed in 'Magix Service Center> My Products'? You may have to use the same email address you used when it was initially activated through SCS.
• Off topic

  8 answers, most recent on 10/17/2025

  RE: serial number at purchase
  @Dav-Ciz Go to your Magix account https://www.magix.com/us/support/my-service-center/ Under My Products look for your Sound Forge18 where you should find the serial number (activation number).
• Off topic

  160 answers, most recent 3 hours ago

  RE: Magix support has not responded to support tickets for months
  @Steve-Jones3743 Hi . . . . It is because Magix is offering a dead service that I have reported the issue to the Host. . . . . As I said in my previous comment, hosting is irrelevant to the issues that users are having with Magix Support. From the
• SOUND FORGE

  3 answers, most recent on 7/2/2025

  RE: [Solved] How to transfer to a new lap top
  You need to have a Sound Forge 9 Audio Studio installation file to install on another PC. If it was registered with Sony when you initially get it, log into the Magix Service Center> My Products to download. SF-9 AS is also available to download
• Xara Designer Pro

  9 answers, most recent on 11/7/2025

  RE: Please i bought xara 3D maker 7 couldn't install after formating my PC
  I have windows 11 i cannot even download it or install it vanishes i have written to the company the service is crazy
• Movie Studio

  12 answers, most recent on 9/15/2025

  RE: Does MovieEditPro Premium support LUT?
  Hallo @magix_dr, You can download the correct installation file this way. Go to: MAGIX Service Center – Login to your account My account / My products Find your Magix program Download the correct installation file from here Good luck,Rob  
• Other products

  3 answers, most recent on 10/19/2025

  [Solved] Issue with Text to Speech Magix Video DeLuxe 2026 Premium
  Hi, Just bought Magix Video DeLuxe 2026 Premium. I want to use the feature Text to Speech. I go to Magix Hub, login, choose language and voice and put in some text. Problem: there is no "generate speech" button. Instead there is a yellow line that
• SOUND FORGE

  3 answers, most recent on 7/16/2025

  RE: Used Pro12 for years. Now get license error message and can't save
  Hi @George-Pettingell, try going to the MAGIX Service Center, log into your account, and go to 'My Product > Select your SF-12> Show More Details> Deactivate'. Then re-activate when you launch SF-12. I would try this before
• SOUND FORGE

  2 answers, most recent on 5/5/2026

  RE: Error code -14
  Hi @Rera53, you might try de-activating and re-activating . Visit the MAGIX Service Center and log into your account, go to 'My Products> Show More Details > Deactivate. the pertinent activation ... or directly in Sound Forge, "Help>
• Audio Cleaning Lab

  5 answers, most recent on 3/4/2026

  RE: [Solved] Download fails for Audio Cleaning Lab MX
  @Martin-Sauser The downloader for programs released before 2014 no longer works. I assume this is caused by modern security certificates on the download servers which likely aren't compatible with old programs. So they simply crash. The only option
• Music Maker

  8 answers, most recent on 1/3/2026

  RE: GETTING SCATTERED PROGRAM SCREENS WHEN STARTING MUSIC MAKER! WHY?
  im having Trouble Receiving my 2 Ordered PRODUCTS, CD's ... Email: Email removed by Moderator........I Started a Customer Service TICKET & i Get NO REPLIEs..... I ORdered my Products Over a Month ago. PLEASE sen Help
• Samplitude

  20 answers, most recent on 10/27/2025

  RE: BorisFX managing Samplitude family of products now.....
  @Steve_GothAngel_ I'm under the impression that at least a big chunk of missing Vita instruments are the ones originally made or released by Best Service. I think Vita Accordions are based on Eduardo Tarilonte Accordions, Analog Synths 1 and 2 are
• Movie Studio

  2 answers, most recent on 11/7/2025

  RE: Text To Speak
  @Hydie Hi, Yesterday morning and for the last week or so, Text-to-Speech and Speech-to-Text were not working due to an outage with MicroSoft Azure, provider of the service. It seems that service was restored in the afternoon. You don't need a
• Movie Studio

  2 answers, most recent on 9/13/2025

  RE: [Closed] Can't registration Move Studio Platinum 13
  It's the same answer for any Magix product - go to your Magix account https://www.magix.com/us/support/my-service-center/. Under My Products find your VMSP13 and deactivate existing activations. You should then be able to install but make sure you
• Movie Studio

  One answer, on 11/26/2025

  RE: [Closed] Error Code: -14
  @Tony-Wright First of all, this isn't the Vegas support from.That's at https://www.vegascreativesoftware.info Next, Error -14 means you enter a valid serial number into the wrong software. Try entering the serial number here, this will give you a
• Music Maker

  5 answers, most recent on 3/25/2025

  503 Service Unavailable
  Is magix down?
• Off topic

  160 answers, most recent 3 hours ago

  RE: Magix support has not responded to support tickets for months
  Apparently Magix Music Maker continues to have constant issues. It also makes me wonder why the problem like the one below persist. I have found no forum responses, no direct solution. The last time I looked, they said they fixed the issue with
• SOUND FORGE

  31 answers, most recent on 4/17/2026

  RE: Sound Forge alternatives
  would this be possible to share the installer for SF15? Hi @Olec, If you do not have a SF-15 activation serial code (and the paired email address), you would not be able to use it. If you do have the code, you can download the installer from the
• ACID

  No answers, created on 8/11/2025

  mot de passe
  Bonjour, sur mon Service Center comment voir mon mot de passe actuel car il se rempli automatiquement sur mon pc Merci
• Music Maker

  5 answers, most recent on 3/25/2025

  RE: 503 Service Unavailable
  Still down. I'm in W. Canada. Service temp unavailable.
• Music Maker

  2 answers, most recent on 12/20/2025

  RE: [Solved] Soundpools
  @dpizza To my knowledge there were only two Soundpools added since late May. Bar Piano and Fuzz & Feels. The reason is that Magix got sold to a new investor. They reduced staff massively, shut down online services and sold off program like