• Video Pro X

  One answer, on 4/19/2026

  RE: Activation confirmations
  @John-Metzger4037 Welcome to the Magix user to user forums, so not a contact for any Magix staff, sorry. To check the details of your account go here, log in using whichever email address is relevant, and check under My products what is listed. If
• Movie Studio

  13 answers, most recent on 12/31/2024

  RE: Cannot Install Movie Studio 2025 Platinum: Error-1
  @FlaBoy57 Hello, Good to hear from you that your problem has been solved. Best wishes,Rob
• ACID

  15 answers, most recent on 12/19/2024

  RE: 🎄🎉 ACID PRO 11 + SOUND FORGE 16 - CHRISTMAS CRASH SPECTACULAR! 🎉🎄
  Okay fine. It has been a pleasure interacting with you, wishing you an amazing festive season and a really great year@SP.
• Movie Studio

  26 answers, most recent on 8/24/2025

  RE: MAGIX Video deluxe 2026 Premium MPEG_4 Activation problems
  @emmrecs Jeff, I didn't realise you can export the whole registry but have worked out how to do that now, thanks for the hint. @PETER-SMITH1397 Pete, when you have the Registry Editor open, to back it up: File>Export>Export Range All (or as
• Movie Studio

  22 answers, most recent on 8/13/2025

  RE: Support and TICKETS
  @emmrecs Hi Jeff, I think Jürgen meant NVIDIA GeForce GTX 1660 Super, not NVidia GTX 1600 Super? I don't think it was ever released. You're right about the language. Did you let him know via private message? Best wishes, Rob
• Off topic

  One answer, on 10/22/2025

  RE: can not buy from our country?!
  @RADO-ZOUBEK Welcome to the Magix user to user forums, so not a contact for any Magix staff and no-one who posts here can do anything to help with stopping any emails being sent to you, sorry! Instead, you need to email infoservice@magix.net and
• Music Maker

  5 answers, most recent on 11/19/2024

  RE: I need an upgrade code to music cleaning lab 3.0 deLuxe to be able to
  I already have Magix installed on my computer. I now have a new computer that I wish to transfer my Magix Music maker onto. Is this possible.
• Movie Studio

  One answer, on 2/2/2025

  Movie Studio 2025 Suite from existing PC to a new PC
  I am getting a new PC and wish to move my Movie Studio 2025 Suite to the new PC.How do I go about doing so?Many thanks.
• Music Maker

  4 answers, most recent on 11/16/2024

  RE: I'm new to Magic Music Maker 24, anyone have any tips?
  Sometimes i really wish i would've done a lot more research when i started using MMMIn the last 8 hrs alone it crashed 18 times.
• Other products

  2 answers, most recent on 3/16/2026

  RE: Magix Photo Manager hangs up
  Iam using a trial version 13.1.1.12 on Windows 10..The program seemed to be working and i was trying additional features.. I selected "Tasks, Organize, Search for Faces. A message came up "The face ID database is damaged. Before you continue a new
• ACID

  One answer, on 8/14/2025

  RE: I'am A Die Hard Musician
  @zakk-johnston Welcome to the Magix users forums. If you have questions about ACID feel free to post them to this area of the forums. If you wish for others to hear your music feel free to post examples to the Media Area, but please remember there
• SOUND FORGE

  6 answers, most recent on 3/14/2026

  RE: Missing dll file
  @robert-watson1528 Your post has nothing whatsoever to do with the question asked by the original poster and so is considered as hijacking. If you wish to receive advice and help from fellow-users (there are no Magix staff present here and personal
• Movie Studio

  69 answers, most recent on 8/10/2025

  RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10
  Hi @Gra_Ham, Of course, you can convert the MKV file to an MP4 file using a converter like Handbrake. However, I could test whether K-Lite can play your MKV on the VDL2026 timeline by default. If you'd like to use my services, please send me the
• Movie Studio

  30 answers, most recent on 9/24/2025

  RE: No sound from combined files
  Hello @Yoshinori-Tokuda,   Try going to: Help/Online Update? As far as I can tell, you live in an Asian country (Japan). I don't know if Magix programs are also registered in Asian countries. But try going to: MAGIX - マイサービスセンター/ My Products. You
• SOUND FORGE

  42 answers, most recent on 5/28/2025

  RE: Batch Processor Crashing
  @ItsMeTho Please remember these are user to user forums, there are no Magix staff present here. If you wish to raise a Support Ticket please click on the Support header of any forum page and follow carefully through each succeeding page, always
• Other products

  2 answers, most recent on 1/5/2025

  RE: MP3 deluxe 19 and Album Artwork
  Thank you @SP. I wish they'd mention that information on their website. "Hey, we haven't updated this in 8 years." I may just ask for a refund since I'm within my 14 days. I appreciate your help.
• Off topic

  One answer, on 5/22/2026

  RE: saying hello
  Hi and welcome to the forum. There are many experienced users of the program here who can help with any issues you have or 'how to' questions.. In case of technical difficulties see this topic for what is required before posting.  Providing some
• Movie Studio

  2 answers, most recent on 11/9/2023

  RE: [Solved] Movie studio 2023 Plat , editor window on 2nd monitor
  @Bill-the-repair-guy Hi Select Window, Window arrangement, Multi monitor with maximised arranger , you can also rearrange/resize the panes in the main window as desired and save this as a preset arrangement if you wish. HTH John EBForum Moderator
• Movie Studio

  36 answers, most recent on 7/14/2025

  RE: Video Deluxe 2026 website
  @me_again, Hallo AndyW, You are right, the reason could be to let the user get used to the name change from MMS to Video Deluxe. This is just an assumption on my part. Beste Wishes, Rob
• Movie Studio

  37 answers, most recent on 6/7/2025

  RE: Yoo Hoo! Here comes Magix Video Deluxe!
  @Gid That's right. I myself have Video Deluxe 2024 Plus and Video Deluxe 2025 Premium on the same PC. But if I were to install Video Deluxe 2026 Plus or Premium, then either Video Deluxe 2024 plus or Video Deluxe 2025 premium would be overwritten.
• SOUND FORGE

  10 answers, most recent on 1/3/2025

  RE: Why can't I find a FULL list of plugins included with SF Pro 18 Suite?
  THANK you! I think that pretty much covers it. I just wish Magix didn't make both of us jump through so many hoops for the "privilege" of spending my money. 😉 Thanks so much for the repeated attention.
• SOUND FORGE

  One answer, on 11/12/2025

  RE: Does SoundForge (17) include playback speed control?
  Hi @Chayim-Alevsky, most all versions of Sound Forge Audio Studio and Pro have the "Rate" (aka, scrub) playback slider at the center/left/bottom of the timeline. The J, K and L keys can also be used to control the tool There are also two
• Movie Studio

  20 answers, most recent on 6/2/2025

  RE: Mastering Suite has disappeared
  @hdrechsel18 Hello Harry, I can fully agree with all the advice that @johnebaker (John) gives you. I would like to add here that Microsoft will no longer support Windows 10 from October 2025. Your Computer Configuration dates from 2011 (14 years
• Video Pro X

  6 answers, most recent on 7/13/2025

  RE: [Closed] It pauses
  @Billy-Green8845 Hi Billy, You're welcome. You didn't need to reset Windows. You can certainly remove OneDrive. I did it this way. See the video: Anyway, you finally managed to disable OneDrive, albeit in a roundabout way. Best wishes,Rob P.S. My