• Music Maker

  One answer, on 7/17/2023

  Crashes, cant see own library, track always play from start
  Every time i click VocalTube on recording it crashes Every time i open app it asks me to login to shop again, and loads like with 56k connection, when my connection in 700 mbit up/down Every time i press play program ignores my cursor and RED
• Video Pro X

  5 answers, most recent on 6/12/2022

  [Solved] MP4 Files Truncate When Added
  I have 3 MP4 videos from the same event. I am prepping them in PRO X 14 latest version. When I add them to the Project Folder and then Drag to the Timeline, the ends are automatically truncated. The amount that gets cut off seems to be in relation
• Movie Studio

  17 answers, most recent on 5/31/2022

  [Solved] Movie Studio 2022 Platinum doesn't respond
  Hi My Movie Studio 2022 Platinum doesn't respond when I'm trying to work with 4k footage. Sometimes it shows video in preview with artifacts like on the screenshot below. I have a PC with AMD Phenom(tm) II X6 1055T Processor   2.80 GHz and 4 GB
• Web Designer

  8 answers, most recent on 6/3/2022

  [Solved] Error Message when trying to access Local Designs Gallery
  Hey there. I'm using Windows 10 and running Xara Web Designer Premium v.19. When I click the Local Designs Gallery tab, and open the folder Websites, it gives me "+ more online" - I click on that - it opens a screen - and then I get this error
• Music Maker

  5 answers, most recent on 5/21/2022

  [Solved] Cannot load instruments after a clean (?) install!
  In all installed MAGIX products - Music Maker, Samplitude, Independence,I couldn't load any instrument, when selecting one a popup window informs"get_user_documents_pah() cannot get the documents path!"I uninstalled all programs, cleaned lots of
• Movie Studio

  2 answers, most recent on 4/21/2022

  RE: [Solved] 4k export format
  @VLADIMIR-GULPE  Hi, Yep Movie Studio 2022 Platinum does, MPEG-4 has UltraHD 3840 x 2160 or HEVC has 4K 4096 x 2160, personally i use MPEG-4 which is AVC 3840 x 2160 because it is 16:9 & AVC is accepted by pretty much all software, 4k 4096 x
• SOUND FORGE

  4 answers, most recent on 4/10/2022

  [Solved] Where can I get my serial numbers for Izotope RX 8 and Oxone 9 ?
  I bought Sound Forge 16 Pro and got the installers for Izotope RX 8 and Ozone 9 elements, but no serial numbers. I wrote to Izotope support who answered me to write to Magix support but for the life of me, I can't find a way to write an email.   Any
• Video Pro X

  13 answers, most recent on 3/26/2022

  RE: [Solved] Major problems with my Video Pro X 12 copy [SOLVED]
  @Alessio-Ferrari Hi. These Settings work on my system. Use x264 encoding and acc audio decoder You may still have problems with the audio as audio is handled differently in a video editor to a music editing program. Reasons are simple. Each audio
• SOUND FORGE

  4 answers, most recent on 3/28/2022

  [Solved] update notifier - how to disable
  QMxNetworkSync.exe runs whether or not I am using SoundForge 16 - it is using 4.9% of my cpu and it is unnecessary to constantly be checking in for updates when I'm not even using the software. How do I disable this?
• ACID

  2 answers, most recent on 3/14/2022

  [Solved] Locate and install upgrade from Acid Pro 10 to Acid Pro 10.5
  I'm running Acid Pro 10.0.5 Build 37 on up-to-date Windows 10, Alienware 17 R4, 16GB RAM. When I try to update to Acid Pro 10.5 from the Help Menu/Update Program Online option, I'm told "There are no updates for Acid Pro". Nothing seems to get
• Movie Studio

  15 answers, most recent on 2/10/2022

  [Solved] Program jam
  Hi!I have just updated my Magix Movie Edit Pro Premium 2022, but I can't work at all. The program jams all the time. It's impossible to do anything. The mouse is moving, but nothing else. I have to stop the program by force.I have managed to add
• Music Maker

  5 answers, most recent on 2/9/2022

  [Solved] recording my songs from Musik maker as wave or MP3 or other file?
  I have the Magix music maker 2022 and now learning to do songs..its fun and time comesd now to download some songs to save in my harddrive to listen later as Wave or MP3 file, Question is How do I download/record the song from the program.as a
• Video Pro X

  2 answers, most recent on 1/21/2022

  [Solved] Choppy playback
  Computer specs:- Windows 10 Home Intel(R) Core(TM) i7-4770K CPU @ 3.50GHz 16GB Ram Nvidia GeForce RTX 3060 Video Pro X13 - Version 19.0.1.138 I have a problem that when I play a 4K clip on the timeline, the playback is "Choppy" and stutters. This
• Music Maker

  8 answers, most recent on 3/9/2022

  [Solved] Frozen with blank "Automatic feature download and installation"
  It's been over a week, and I haven't been able to use Magix Music Maker 2022. Part of the problem was the firewall, which I fixed by downloading ZoneAlarm and disabling Windows firewall. Then gave permission to Magix and
• SOUND FORGE

  2 answers, most recent on 12/28/2021

  [Solved] VST3
  Sound Forge Studio 15 ----Version 15 -----Build 121---- 16 Bit Will the Sound Doubler from Isotope work in Sound Forge Studio 15? If so, should you use the assigned folders for VST3 files or create a new folder in Programs 64. It's currently in the
• ACID

  2 answers, most recent on 11/23/2021

  RE: [Solved] Is there a resonance effect in either current version of Acid?
  @DanJ Are you talking about the DirectX effect in the screenshot? I'm not sure if this was part of my ACID Pro 10 Suite. The properties say it is a VEGAS Resonant Filter. I also have VEGAS Pro 16 installed. Maybe it would be a good idea if you
• Video Pro X

  2 answers, most recent on 10/8/2021

  RE: [Solved] Instagram Size
  @Angelo-Pagano Hi Does this tutorial help? John EBForum Moderator
• Web Designer

  2 answers, most recent on 9/26/2021

  [Solved] Cannot install the trial version of Xara Web Designer Premium
  I cannot install the trial version of Xara Web Designer Premium. I am attaching the error files (Error 1603).
• Photostory

  One answer, on 9/18/2021

  [Solved] H.264 fails
  Is the H.264 free in photostory 2022. I can not get any thing to burn using it burning bluray, comes up with error when rendering the menu, menu encoding failed. I tried about all the menus also fails with the same thing on AVCHD. Using the MEEG-2
• Movie Studio

  8 answers, most recent on 9/10/2021

  [Solved] Unable to Export Video Clip to MP4 - Program Crashes but no Crash Log
  I would appreciate some advice on where to look please. I have 2022 MEP (Version 21.0.1.85) and after editing a Youtube video (down to 55seconds), I have attempted to export the edited video to a MPEG4. It starts to mix down okay but seems to get
• Samplitude

  2 answers, most recent on 7/12/2021

  [Solved] Volume faders / sliders don't change the volume of some tracks.
  Magix Samplitude Build 16, 64 bit. Windows 10.The volume faders don't change the volume on some of my tracks.I have a softsynth vst plugin (Spire) on one track and Loopcloud drums (drum machine plugin) on another and the volume won't change when I
• Movie Studio

  3 answers, most recent on 1/17/2021

  [Solved] Best codec and settings to export GoPro video
  Hi there, I'm working on the video captured with my GoPro Hero Session 4 (50 fps - 1920 x 1080). The video was taken on summer 2019 during my vacation and finally I can edit it with my new PC.   My first question is: Which is the best codec to
• Video Pro X

  4 answers, most recent on 12/7/2020

  [Solved] Audio out of sync
  The audio is out of sync for preview and editing on an hour-long mp4 video of a concert shot with multi cameras. It was encoded/recorded with a Teradek VidiU Go. Plays fine outside of Video Pro X. Video is 1280/720 (16:9), 29.97fps, 48k. How do I
• Video Easy

  18 answers, most recent on 4/11/2021

  [Solved] Picture freezing/being shaky, not able to install driver
  Hello.I am having issues when trying to transfer VCR tapes into my Magix program. It used to work fine, but about six weeks ago, something changed. Whenever I try to play something in my VCR now while having it connected to my Magix program, the