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  • SOUND FORGE
    29 answers, most recent on 9/16/2025
    RE: SF 11 refuses to start, even full re install
    @daniel-DIAZ2990 Hi In addition to the Internet settings @SP. gave you, there is a second Internet setting(s) which require turning on for some older software: . . . . I'm shocked that there's no support at all (at least here I did got some
  • Off topic
    163 answers, most recent on 6/12/2026
    RE: Magix support has not responded to support tickets for months
    @Rafa-Marciniak Hi If you know the error in your email address when you purchased Video Deluxe, login to your account through the magix website here, the icon, is top right of the home page, using the incorrect email address and password used at
  • Movie Studio
    39 answers, most recent on 2/1/2024
    RE: Stereoscopic 3D Video Export Issue
    I have seen your video, and it works! But the issue here is that you have to add Stereo 3D Properties from the Effect panel not for only viewing purposes but also for Editing purposes as well. If you didn't add the Stereo 3D Properties Effect you
  • SOUND FORGE
    4 answers, most recent on 5/1/2025
    RE: snapping
    There should be is a blue box at the far left of the items that that enabled. See the screen-shot.. I have Enable, Snap to Event, Edge and Zero Crossings selected, Grid and Markers are disabled.. IMO it would be nice if the boxes were more
  • Movie Studio
    26 answers, most recent on 1/17/2025
    RE: Blu ray disk chapters blank
    @johnebaker Hi John, .....Is the BDP250 firmware up to date? The latest version is dated 14.11.2022.... Thank you for pointing me to the latest firmware update. I'm going to update this to the latest firmware in the coming week. As far as I can
  • Video Pro X
    14 answers, most recent on 8/5/2024
    [Solved] VPX16; Make Newblue Effect Window bigger!?
    I have both VPX16 and MMS2024 and this issue is probably related to the size of my laptop screen. When I apply a Newblue effect in MMS2024, I get a nice big window to view the effect. On the other hand, when I apply the same effect using VPX16, the
  • Movie Studio
    27 answers, most recent on 4/20/2025
    RE: Activate Mpeg 4 Codec in Movie Studio 2025 Platinum
    @William-Keeth Hi. Thanks for the file download. I have tested and now deleted it from my system. The file did not present any problems with loading into my copy of MMS 2024 or VPX, or with playing or exporting the file. Conclusion must be something
  • Movie Studio
    66 answers, most recent on 1/29/2025
    RE: The output formats are messed up in Movie Studio 2024
    @clement5 @johnebaker @me_again I think I've cracked the image issue. With the help of my old website from long ago, this issue has been around since probably since day dot. It only occurs with images that are exactly 720x576 (I haven't tried "NTSC"
  • Other products
    9 answers, most recent on 5/31/2024
    RE: Problème d'activation
  • Movie Studio
    10 answers, most recent on 12/22/2024
    RE: Change Playback Speed
    @Brian-Pitts Hi, There's a slider at the bottom of the preview window. You might have to turn it on in the hamburger menu
  • Video Pro X
    58 answers, most recent on 9/12/2024
    RE: [Closed] VPX/MMS update schedule
    @johnebaker Hi, Thanks I'll have a look at VPX14, I'm not one to go too deep into the colour options, I just know there's fewer 'buttons' 😁 I'm sure the options in VPX are more than enough. I was think of different titles, I do remember the 3D title
  • Movie Studio
    61 answers, most recent on 7/25/2024
    RE: My MAGIX software will not cut a DVD to Disc
    Not much luck I am afraid. 😡 This is my X16 GUI https://1drv.ms/i/c/bb228147f3dd175d/EcxGg-Uz6PZNgFtN8WblPp4B_LdEkd-zkA0UvpkKcDEIyQ?e=j0n4se (1) I have TWO separate windows. The one in mid-screen I can neither resize nor move. - I don't get the
  • Movie Studio
    39 answers, most recent on 2/1/2024
    RE: Stereoscopic 3D Video Export Issue
    @vineethvarma-vegesna Hi . . . But the issue here is that you have to add Stereo 3D Properties from the Effect panel not for only viewing purposes but also for Editing purposes as well. If you didn't add the Stereo 3D Properties Effect you can't
  • Movie Studio
    6 answers, most recent on 12/11/2023
    [Solved] installing same version of Movie Edit Pro?
    I have MEP version 17.0.1.128 on one computer and I want to install the same version on my other computer since Magix allows use on two devices. Unfortunately the installation link from the Magix website only updates to 16.0.4.124 which is
  • Movie Studio
    24 answers, most recent on 9/3/2024
    RE: Xara 3D Maker 7
    @CubeAce Hi Ray, As I wrote before, you can download the installer from the Xara Website, but unfortunately you can't install it anymore. If @allaa-Azawi still has the installation CD of Xara 3D maker 7, she or he could try to install it via the
  • Video Pro X
    165 answers, most recent on 4/10/2025
    RE: [Closed] Website Observation
    @Can-Dive @Reyfox @Gid @AAProds I'm going to side with Al on this one. Without looking them up please tell me the new product names for Marathon, Lilt, or Opal Fruits. There are others. For manufacturers of physical goods it can eventually save
  • Movie Studio
    33 answers, most recent on 9/22/2024
    RE: some transitions not being implemented after export
    @jim-thorley Hello Jim, It is possible that the transition effects file is no longer installed correctly. Try reinstalling these transition effects. This is how you do it: Go to: Control Panel or Settings / Apps / Installed apps Remove Magix
  • Samplitude
    2 answers, most recent on 2/22/2024
    [Solved] What mode to avoid inadvertently interfering with the PLAY CURSOR?
    I cannot find a mouse mode that consistently allows me to move around within the workspace while the song is playing without interrupting the playback. Both the Object Mode and Universal Mode intermittently interfere with the Play Cursor; likewise,
  • Video Pro X
    25 answers, most recent on 8/10/2024
    RE: No Hardware Encoding 9:16 ONLY!
    @AAProds @Pawel-Rybinski @johnebaker @Liam-Roberts Hi Al. No problems at all using your correct file type. It would seem that the practice that I have seen in places like YouTube shorts that seem to be made using my original method is the cause, so
  • Movie Studio
    13 answers, most recent on 9/13/2025
    RE: Wich graphic card is better for Chroma Key effect ?
    @dan_lachance Hi Dan. I did say "a setting of 32768 for both should be sufficient. Possibly slightly lower." I was being cautious in case the audio file was lengthy or an unusual bit depth or for another reason a large amount needed to be loaded to
  • Movie Studio
    6 answers, most recent on 12/17/2024
    RE: Computer ID#
    @Daniel-Kosmatka Hi Daniel, .....Where do I find my ComputerID? The program will not let me log in without the ComputerID.... Personally, I cannot tell you where to find or retrieve the requested ComputerID. My advice, contact Magix Support. Send an
  • Video Pro X
    13 answers, most recent on 6/19/2025
    RE: plugin NewBlue Infinite Looks
    @Betovalle Mine always shows like that as if it still needs installing, but NewBlue Stylizers is in the list further down, In your pic I would expect it to be below NewBlue Filters if listed in alphabetical order but check the list again because as
  • Video Pro X
    46 answers, most recent on 5/14/2025
    RE: VPX16 plays Sony XAVC with no sound
    @johnebaker Hi, I have no idea, I looked in Settings as per Google advice, nothing there that i could see, also Search in Start Menu: Look for "DTS Audio Processing" in the Windows Start menu. I have no idea what this is, didn't know it existed
  • Movie Studio
    25 answers, most recent on 8/7/2025
    RE: Any decent support for Insta360 videos yet?
    @Reyfox I guess you are referring to 360 edited final video? The software can export to various other formats. Yes that is correct. I am referring to the immersive 360 video file that can be created. This type of file is limited to H264. Just taking
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