Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

Hi. I don't know if this helps or not. From my notes. November 25, 2019 8K Ultra HD support for HEVC videos Full 8K support offered by Video Pro X for even higher resolution images.HEVC videos can be played back in realtime using NVIDIA graphics

Movie Studio

69 answers, most recent on 8/10/2025

RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10

Thanks for your various replies - really helpful and feeling we are getting somewhere. I tried downloading MediaInfo again and it worked perfectly - and your instructions helped a lot - but for whatever reason it seems the thing I downloaded

Video Pro X

12 answers, most recent on 12/12/2023

RE: Crashing in video proX14

@Stanislav-Zakharov Hi and welcome to the user to user forums. I too am running VPX 14 and you are running the last updated version. First make sure you have more than 10GBs of free space on your C: drive for the program to produce the temporary

Xara Designer Pro

7 answers, most recent on 12/3/2023

RE: Cannot find imbedded code for Ecwid or design gallery. did they expire

@richard-laban Hi . . . . For some reason the graphic disappears but the area I placed it is like an invisible hyperlink to the widget code . . . . Is the store placeholder on its own page or the graphic above the placeholder? If the graphic is the

Movie Studio

5 answers, most recent on 6/5/2026

video deluxe - video export are setting stored anywhere ?

I had a working export using my graphic card but i wanted to create a video in a smaller size on output but after output i had all sorts of issues so i tried to put my export setting back and now export just aborts i can do a software render bu it

Web Designer

34 answers, most recent on 8/1/2025

RE: Publishing to OVH Cloud

@Timothy-Fisher Hi, Having just completed chapter 1 of the introductory course to the Klingon language.... I transferred my domain name to OVH yesterday. According to what I see in an email from domain-service-log@magix-online.com, I have until June

Music Maker

7 answers, most recent on 8/19/2023

RE: Installation process

@Perry1961 The chime sound suggest that there is some modal message box window hidden somewhere that you need to close before the programs can continue. If you cannot move the splash screen to reveal the error message try instead pressing space,

Movie Studio

50 answers, most recent on 10/20/2023

RE: Help selecting a new PC

@CubeAce, @AAProds Hi . . . . . 2 backups, cost does become an issue, as well as the time it takes to run backups because of the file sizes. . . . . Cost definitely does figure into this. I thought I had brought enough backup drive space with me

Video Pro X

27 answers, most recent on 3/28/2025

RE: .mov file is disappearing over time

@Joshua-Burner @johnebaker @Gid Hi John. I downloaded the file and it ran OK on my machine. I have since deleted the file as it wasn't mine. MediaInfo GeneralComplete name : C:\Users\Ray\Downloads\Cartoon Fire Transitions

Movie Studio

15 answers, most recent on 5/14/2024

RE: frame rate

@CubeAce Hi, The only reason these files are used is to reduce storage space on a portable device that may well have a fixed amount of storage. It has nothing to do with obtaining a better quality image, that comes down to the camera, lens

Video Pro X

44 answers, most recent on 2/4/2025

RE: Problem with exported DVD

@johnebaker @AAProds @CubeAce @ericlnz Thanks again for all the suggestions. @AAProds Not sure about the "scissors"??? I will endeavour to get the other files you requested but there is no .avi. As per the MediaInfo data on the source file (below)

SOUND FORGE

One answer, on 4/18/2023

Space bar to play the sound , occasionally it will not be able to play

Dear.sound forge space bar to play the sound, sometimes the sound cannot be played, as if the sound is turned off, is the sound card driver lost? But the sound of windows system is normal. You need to close the sound forge and reopen the software to

Music Maker

5 answers, most recent on 12/23/2023

RE: Insert Bar

@james-LedgerI've used @emmrecs's suggested method, too. But there is another way: using the Bar Ruler and Range (see "Bar Ruler" in the Help). 1. Drag/adjust the Bar Ruler ends so that it (the Bar Ruler) is a 4-Bar width, positioned over the

Movie Studio

20 answers, most recent on 10/9/2025

RE: Video files not loading

@emmrecs Hi Jeff . . . . does that include the total file size, which on the MI analysis given, suggest more than 1GB per second of footage? . . . . According to the Panasonic camera specs, the max bitrate of 200Mb/s for AVCHD 1920 * 1080 fps, and

Movie Studio

8 answers, most recent on 10/10/2025

RE: Video Deluxe 2026 Premium

Thanks for the info. Here's the detail from MediaInfo: GeneralComplete name : E:\Eclipse-station-artistly-images-for-video\Act 1 Section 2\VHS_1 video-presets.com .mp4Format : MPEG-4Format

Photostory

3 answers, most recent on 9/23/2023

RE: Registering to computer after new storage installed

@Rayane-Clark Hi . . . . my concern is that they did NOT clone it, all they did was put it in and put Windows back on my computer.. . . . Assuming: The old drive is still 'intact' ie has not been modified in any way and can be booted from The lack

SOUND FORGE

16 answers, most recent on 11/16/2023

RE: Create news shortcuts on Keybord

I really appreciate your ongoing help rraud. Thank you so much. I just reinstalled Sound Forge Audio Studio 15 after doing a clean install of Windows. I was very happy to hear about the Enter = Play/Pause option but I just tried using the Enter key

Movie Studio

11 answers, most recent on 12/4/2025

RE: Corrupted Audio

Here is one of previous project files (I have a few before fix) Program settings, Device options, and Export Settings (plus Advanced); and MediaInfo report for a test- I have several tests after the problem appeared, and about 14 clips as objects in

Audio Cleaning Lab

3 answers, most recent on 4/23/2025

RE: Cleaning Lab 4 does not play audio files when "Play" button is clicked

I've used Cleaning Lab 4 and previous versions for years without issue. I installed a new copy on my new computer and it seems to perform normally (loading audio files, etc.) up to a point, but will not play the file and the program seems to freeze

Movie Studio

One answer, on 9/30/2023

RE: Export problem

@Slawomir-SM Hi and welcome to the user to user forums. According to the specs page the program should work but remember you need quite a bit of free space on the C: drive for the program to produce and use temp swap files. More than just a few GBs

Movie Studio

8 answers, most recent on 7/1/2024

Was wondering if it's me or.......

I have been reading the manual..... trying to source info and use the correct terms. I am a retired IT guy, that started out doing Home and small business computer repair / networking (retired now). use to dislike when customers would call the whole

Video Pro X

29 answers, most recent on 9/13/2025

RE: Kodak C330 audio

@nicolesharp100 Hi We need more information on the MOV file encoding formats used for the video and audio. Download and install MediaInfo and analyse one of the clips and post the results, see this tutorial on how to setup MediaInfo and analyse a

Music Maker

6 answers, most recent on 7/23/2023

RE: LOOPS *** UNLIMITED!!!

Emmrecs, do you know how I can get my downloaded soundpools to show up in magix? I subscribe to loops unlimited and every soundpool that I have added was taking to much space so I went in to program settings and set the soundpool folder to my

Movie Studio

4 answers, most recent on 8/6/2023

RE: Convert BT 2020 to REC 709

HI John, Please see comment in Bold/unlined. (Program I am using is Magix Studio Platinum 2023) Hi . . . . I would first change going to properties and adjusted to REC 709 for LED monitor and export in Rec 709 . . . . I went into properties and this