• Samplitude

  One answer, on 9/11/2020

  monitoring delay
  When I am recording in samplitude, what comes out of the monitors is delayed from what I am playing. How do I correct this? TY
• Movie Studio

  57 answers, most recent on 11/6/2020

  RE: Problems with footage
  Hey, sorry for the delay. Here's the MediaInfo analysis:  Encoded date                             : UTC 2020-09-10 02:21:29Tagged date                              : UTC 2020-09-10 02:21:29 VideoID                                       : 1Format  
• Movie Studio

  14 answers, most recent on 9/11/2020

  RE: Movie does not export
  MAGIX Movie Edit Pro Premium Version 19.0.1.23 (UDP3) MPEG-4 Export Standard preset no changes But then just about any preset has not been working. Is not a slow mo picture. I know how to do that from the earlier version of Magix. Tried another file
• Music Maker

  3 answers, most recent on 9/19/2020

  RE: No volume on music maker
  @Andre-Faria Hi and welcome to the forum If you mean you cannot hear any audio from other programs while Music maker is running - this is by design - to reduce latency (delays) in the audio the program must have direct and sole control of the audio
• Movie Studio

  7 answers, most recent on 9/3/2020

  RE: Movie Edit Pro MX Plus doesnt close properly in Windows 10
  Sorry for delayed response I am running - MAGIX Movie Edit Pro MX Plus Download VersionVersion 11.0.1.4 within Windows10 The program will not shut down properly and I need to close it in Task Manager every time? Is there a fix to this
• Movie Studio

  No answers, created on 8/26/2020

  Frame rate & audio sync bad in AVI, 3D images reversed, JPS support
  The current 2021 version of Movie Edit Pro still has the same problems with frame rates as the previous versions.  I have reported this several times, to no avail. The historical NTSC DVD and broadcast rate is exactly 30000/1001 or approximately
• Movie Studio

  24 answers, most recent on 8/25/2020

  RE: New Problems. No Idea why.
  @Former user@Former user @terrypin Hi Gid. There is something screwy going on and I'm sure the hang or whatever it was was caused by me restarting Windows while my D: drive was showing activity from rendering a file from MEP. The resulting file was
• Video Pro X

  19 answers, most recent on 8/27/2020

  RE: Cant download (the download assitent never download)
  @Alan-Garza Welcome to the Magix user to user forums. Sorry you seem to be experiencing these problems but can you tell us at what stage of the download it fails? Also, assuming you bought the program direct from Magix, and it is the latest version,
• Photostory

  15 answers, most recent on 8/22/2020

  RE: Export problem after updating to 2021 Photostory
  I'll try to answer your questions then go on to what I've found this morning. When I said "HD720" i ws referring to the Export file quality, not chipset or other hardware.PC has GeForce GTX 750 Ti.  It hasn't been updated in sometime, since i'm not
• ACID

  2 answers, most recent on 8/15/2020

  ACID Pro 8.0 - Failed to install Microsolft Visual C++ 2013 Redistribu
  Hello, I had already opened a ticket for that, but the answer needed clarifications. Unfortunately, I did not have time to answer back before you close my ticket. I needed time to figure out the answer and to verify a few things in preparation for
• Video Pro X

  25 answers, most recent on 8/15/2020

  RE: Exported video delayed, audio slipped, no GPU acceleration
  Dear @johnebaker, I don't have the original video, but I recorded a new one and rendered it with both software. The issue is the same. However I realized that the lag and delay is only happening, when I render it above 1080p. But I would like to
• Video Pro X

  25 answers, most recent on 8/15/2020

  RE: Exported video delayed, audio slipped, no GPU acceleration
  @Scenestealer I just tested it now: I unticked the "Hardware acceleration" option in the advanced settings, but the exported video is still delayed, playback speed is slow, audio is slipped. Just like the YouTube video, that I attached. Thanks for
• Music Maker

  3 answers, most recent on 8/14/2020

  RE: Audio error
  @Whatsupbruh Assuming you are using an ASIO driver, no. This is one of the very few "problems" inherent in this driver model, it allows only one input source to be used. You may be able to use a different driver type, e.g. WDM, or WaveDriver, but
• ACID

  2 answers, most recent on 8/6/2020

  RE: Technical support fails to answer support requests
  Thanks for your answer.a. I will try that and get back to youb. When you "play all" it plays a split second late, often causing the VU to peek. For me it does it every time.c. As far as I know not. All my plugins are inbuilt or waves. I'm not sure
• ACID

  2 answers, most recent on 8/6/2020

  RE: Technical support fails to answer support requests
  a. in options, change the Zoom to mouse pointer option on the general tab b. can't say I've ever encountered this one, sorry c. are you adding effects that are adding noise or dithering, e.g. a loudness filter such as iZotope maximise, or Fabfilter
• Music Maker

  6 answers, most recent on 8/6/2020

  RE: New To Music Maker - Need Assistance
  @John-Herriges Re. the crackling. This is almost certainly due to your Audio Buffer being unable to handle the data throughput. Try adjusting the settings which John highlighted, to increase those figures; personally, I would start with the Audio
• ACID

  One answer, on 7/22/2020

  RE: buffer size
  @martin-smith The tempting response to your question is: How long is a piece of string? IOW, there can really be no recommended buffer size since the actual setting will depend on so many factors inherent to your system, at least some of which may
• Music Maker

  7 answers, most recent on 7/18/2020

  RE: Crashes Constantly.
  I apologize for not being specific, but when I purchase a program, I expect a little understanding especially being a noob.  I amusing Windows 10, I have. Yeti Blue USB microphone and I am running MM 2020, purchased. I have been trying different
• Video Pro X

  5 answers, most recent on 7/15/2020

  RE: AUDIO ISSUE IN VIDEO PRO X
  @MCK I am not running VPX but MEP Premium. I get a similar delay when pressing play when editing 4K video but nothing plays before the clip gets pre-rendered and shown loading in the blue bar at the base of MEP. So the video playback is held until
• Video Pro X

  5 answers, most recent on 7/15/2020

  AUDIO ISSUE IN VIDEO PRO X
  Hello everyone. I am editing full HD and 4k video within Video Pro X. Whenever I hit the play button, there is a delay before the audio kicks in (even though the video is playing happily). The specs on my laptop are very decent, so I am baffled.
• Movie Studio

  45 answers, most recent on 7/26/2020

  RE: Instagram Story render bug
  Hi guys! Sorry for the delay in posting an update... with lockdown and everything .. I have not been able to film until now. I just rendered a new IGTV video...... It features some clips that was filmed in portrait mode with my phone and also with
• Off topic

  One answer, on 7/4/2020

  [Closed] Movie Studio 17
  After I installed Movie Studio 17, I couldn't find a button or tab that enabled me to import DVD's from my computer's drive. I tried in vain to find a telephone contact to consult and your info community was worthless to me. I ended up uninstalling
• Movie Studio

  17 answers, most recent on 7/10/2020

  RE: Is there any list available about GPUs supported by MAGIX?
  Dear @johnebaker @emmrecs @Scenestealer @CubeAce . thanks for your interest and replays.  Sorry for the delay. My monitor has more than one input (Digital and HDMI) but I did not have the required cables. both monitors are connected now. I selected
• Movie Studio

  11 answers, most recent on 6/26/2020

  RE: How do I double speed the play back ?
  @VideoPro I didn't know about the shortcut keys but just tried them. They do not mute the audio on my system. You may have to consider increasing the buffer memory in the program setup to overcome this. Even so, hearing what is said at higher speeds