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@hotdogs Hi and welcome to the forum. Please do not post the same question, multiple times in the forum. I have removed 2 posts on this subject. We need more information to help diagnose the issue(s) you are having: The specification of your

Movie Studio

43 answers, most recent on 7/18/2024

RE: Can not trim or delete portions of audio

So how do I trim or cut or delete portions of audio in a project? I think it was mentioned someplace in another thread, but I can't find it and I likely did not understand it anyway. @Eric-Elliott Keyboard Z,T & U or from the button at the

Movie Studio

2 answers, most recent on 1/14/2023

[Solved] Unable to create Activation code

Hello! I've recently gotten a new laptop and have been meaning to install my copy of Movie Studio 15 Suite, but it keeps giving me an error whenever I try to create an activation key. All the info seems to be correct and I've made sure to remove my

SOUND FORGE

7 answers, most recent on 1/31/2026

RE: Can't save sound recordings from vinyl rsestoration tool as mp3

@Michael-Parton Hi Does the work around in this topic help? . . . . This a repeat request for assistance. . . . This topic would appear to be your first post, do you have another forum account? John EBForum Moderator

Music Maker

13 answers, most recent on 1/9/2024

[Solved] Purchased soundloops not accessible via offline computer

PROBLEM Music Maker v25. The soundloops our NGO have licensed are not accessible via Music Maker. "Please sign into the store to use any soundpools you have purchased." LIMITATIONS The computer with Music Maker cannot be connected directly to the

Video Pro X

One answer, on 11/28/2022

RE: [Solved] Older version of Vegas Pro

@Ed-Du Please read this pinned post and follow the advice given there. This thread will be closed. JeffForum Moderator

SOUND FORGE

4 answers, most recent on 4/11/2025

RE: Audio Studio 17- Opens on Win 11 Home, But Not Win 11 Pro

So.. Sound Forge does not open at all? Were there any issues installing it? Are there any error messages? Do you have the subscription version of the perpetual version.I do not recall other reports of this behavior so you might first try resetting

Movie Studio

20 answers, most recent on 10/9/2025

RE: Video files not loading

@Vincent-OBrien Hi Thanks for the info, the error message: . . . . Error in module mx dec mf audio x64.dll . . . . Is a known issue with some video files which have the audio encoded in a 'non standard' or not supported for the video and file

ACID

One answer, on 7/17/2024

Acid Pro Updates Info?

Any News on Acid Pro Updates?

Movie Studio

32 answers, most recent on 4/2/2026

RE: Export quality from RTX Ti3060 far inferior to UHD770

@Marc-Goder @vdl-user-v19 G'day, interesting, thanks for that. My situation: -VDL is at version 316 (no updates available) -I'm using the NVidia 581.80 driver you referred Andy to in this post. -HEVC on the 3060 does indeed export nice and smoothly,

Video Pro X

4 answers, most recent on 1/10/2025

RE: [Closed] Reduce Frame rate in Pro X 19

@Steven123 Hi, thanks for clarifying that, @browj2's suggestion is referring to VPX (Vide Pro X) & won't work for you, it's a totally different program to Vegas Pro that you have. For Vegas Pro there's a different forum, yo should make a post on

Video Pro X

3 answers, most recent on 2/24/2025

RE: Blurr out logo etc

@ccolreavy Hi There are several methods for doing this, this tutorial is one method which can be applied to multiple instances requiring blurring. John EBForum Moderator

Off topic

One answer, on 5/16/2025

RE: [Closed] recovering password

@holly-s6315 Welcome to the Magix forums, unfortunately the wrong ones for your product. Please read this pinned post and follow the advice given there. This thread will be closed. JeffForum Moderator

Other products

One answer, on 2/23/2025

RE: [Closed] Vegas Pro 8

@Victor-Manuel Please read this pinned post and follow the advice given there. This thread will be closed. JeffForum Moderator

Off topic

One answer, on 5/22/2026

RE: saying hello

Hi and welcome to the forum. There are many experienced users of the program here who can help with any issues you have or 'how to' questions.. In case of technical difficulties see this topic for what is required before posting. Providing some

Movie Studio

8 answers, most recent on 10/10/2025

RE: Video Deluxe 2026 Premium

Thanks for the info. Here's the detail from MediaInfo: GeneralComplete name : E:\Eclipse-station-artistly-images-for-video\Act 1 Section 2\VHS_1 video-presets.com .mp4Format : MPEG-4Format

Video Pro X

27 answers, most recent on 3/28/2025

RE: .mov file is disappearing over time

@CubeAce 👍 The right click Properties options give you better info too. of course you can look or check in MediaInfo but this shows enough to begin with.

Music Maker

33 answers, most recent on 1/17/2025

RE: magix music maker 2024 won't load past loading keyboard shortcuts

@OF2-2540 Hi In addition to @SP. comment on using the Reliability Monitor, there is a tutorial here with an example. John EB

Movie Studio

43 answers, most recent on 3/7/2025

RE: Audio not importing

@Gary-Beckwith Quicktime is still required for MOV files where the Format ID is identified as JPEG or PNG encoded video, it is no longer required for MOV h.264/AVC encoded import. That info will come from Mediainfo, as previously requested by John.

Movie Studio

69 answers, most recent on 8/10/2025

RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10

@Gra_Ham Hi. An MKV file is what we call a container file. A container file may have one of many different types of codecs within it (The bit that is the actual video file) and that may not be a standard codec or the codec may not have been recorded

SOUND FORGE

7 answers, most recent on 2/3/2023

RE: [Solved] Noise after installing Sound Forge 14

@David-Bertelli This might help you Hi! this sounds like another case of the magix low latency 2016 driver interference again...i would recommend uninstalling the magix low latency driver...here's how to do it: press the Windows key + R on your

Movie Studio

One answer, on 4/30/2025

RE: Voucher code

@TATSUROU-FUKUI The content of your post has been removed since it included a great deal of personal and confidential data which should never be posted to a public forum like this! To redeem a voucher code please go to

Video Pro X

7 answers, most recent on 8/18/2025

RE: [Closed] Objects saved to project folder doesn't retain its size

https://www.magix.info/us/forum/objects-saved-to-project-folder-doesn-t-retain-its-size--1334331/

Movie Studio

30 answers, most recent on 9/24/2025

RE: No sound from combined files

@johnebaker Hi John, I've uploaded it from the media pool to the timeline and played it. See the video. See also: Patches - Photostory deluxe 2024 / Video deluxe 2024 / Video Pro X15 Regards,Rob