• Samplitude

  One answer, on 3/3/2021

  Samplitude Music Studio 2021 won't play
  I bought Samplitude 2021 (yesterday 3/1/21) through Dell's website thinking I'd get the download. Instead I get a PDF which I had no idea what to do with. After clicking on it for a day, on and off, it finally sent me to the Magix where after
• Other products

  15 answers, most recent on 8/18/2022

  RE: Making Photo Manager Albums
  @Gary-Howell Hi The photos are not touched at all. Photo Manager indexes the folders it is pointed to and store the image file names and locations in a database. When you create albums, add tags etc these entries are also stored in the database
• Web Designer

  4 answers, most recent on 3/3/2021

  RE: Web Properties (Link to File)
  @Sam-McPherson Hi . . . . I successfully linked an object from my website page to a jpeg file by going to Web Properties' Link to File (PDF, AVI, etc.). However, the linked object always appears in a browser. Is it possible to show the jpeg file
• Web Designer

  4 answers, most recent on 3/3/2021

  Web Properties (Link to File)
  Working in Web Designer Premium 17, I successfully linked an object from my website page to a jpeg file by going to Web Properties' Link to File (PDF, AVI, etc.). However, the linked object always appears in a browser. Is it possible to show the
• Samplitude

  2 answers, most recent on 2/28/2021

  RE: Payments
  @Trell-Brown Your first post to the forums has been edited by me since it directly contravenes the Community rules about not using offensive language. As @PATIENT-X says, these are user to user forums, so no Magix staff regularly visit or post
• Video Pro X

  14 answers, most recent on 2/27/2021

  RE: Edit wave files externally - does not show up on menu on v 18.0.1.89
  @bvolbeda Here is the bug as shown to Magix. Feel free to link to this when you raise a ticket with Magix. If no one complains, nothing gets fixed. The current version of VPX/MEP is trying to load the HDP file instead of the wave files, which only
• SOUND FORGE

  13 answers, most recent on 2/26/2021

  RE: RFE: Uninstall.exe
  "Petulant"?! Well ... okay ... so ... failure to communicate is standard for punishment? You've lost me.1) FAS clearly does include an Uninstaller I have C:\Program Files\SOUND FORGE\SOUND FORGE Audio Studio 15.0 open in Explorer just now. I see
• Video Pro X

  12 answers, most recent on 2/28/2021

  RE: No Hardware Encoding using LUT
  @Zkuggi Hi. I notice this appears to be a similar problem to the last post you did not get a reply to. So far you have not supplied any system specs into your signature as requested in the forums sticky posts which may be a reason for people not
• Rescue Your Videotapes!

  3 answers, most recent on 2/25/2021

  RE: Video file formats compatible with my Magix version
  @theodore Hi Theadore. Please do not post multiple posts about the same topic. It is possible your very early version does not support this file type or does no longer have full functionality if you are now on a different version of Windows. Do you
• Video Pro X

  15 answers, most recent on 2/26/2021

  Efficient use of Mercalli 2, Mercalli 4, Vegas stabilisation etc
  This new Inquiry is re recent Ticket Removed by moderator - which was inadvertently closed before I received an adequate response. I had awiated a response since Feb 11, 2021! My last communication on that Ticket was with Name removed Support
• Rescue Your Videotapes!

  40 answers, most recent on 2/22/2021

  RE: Importing NTSC VHS on PAL system
  @VHS-lady @johnebaker Hi Trine. Neither John nor myself has this program. We use Movie Edit Pro Premium (Video deluxe in some parts of Europe) and Video Pro X. Hence my request for more screen shots as neither of us has any experience running that
• Rescue Your Videotapes!

  40 answers, most recent on 2/22/2021

  RE: Importing NTSC VHS on PAL system
  @VHS-lady @johnebaker The pdf manual can be found here. It states it is a PAL recorder so we can rule out trying to use a NTSC decode. Can you check that the video cassette is on the approved list? Also did you record the video in Standard mode or
• Video Pro X

  One answer, on 2/12/2021

  RE: Cancel my service
  @ICARODAVID-DELIMA Welcome to the Magix user to user forums, so not aq contact for any Magix staff. As a result, no-one who posts here can help you, sorry. Also, please do not post confidential, personal information like your email address to a
• Off topic

  One answer, on 2/12/2021

  RE: [Closed] Cancel Subscription
  @Taylor-Miller1373 Welcome to the Magix user to user forums. This is not the Vegas products forum, please see this pinned post. However, Magix Terms and Conditions, including about cancellation, can be found here. This thread will be
• Movie Studio

  One answer, on 2/12/2021

  RE: Revoke
  @hong-jungam Welcome to the Magix user to user forums, so not a contact for any Magix staff. Hence, no-one who posts here can help you, sorry! You need to email infoservice@magix.net and explain what it is you want to do. If you are wanting to
• Movie Studio

  3 answers, most recent on 2/10/2021

  RE: Video Editing Tip
  Hi, As you’re new to key frames you might find it helpful to step through my old tutorial. The instructions remain almost identical in current versions of MEP. https://www.magix.info/us/tutorials/how-to-create-ken-burns-effects--858590/ Download the
• Other products

  3 answers, most recent on 2/9/2021

  RE: [Closed] Cant register trial
  @Julie-Budz Hi.Julie. You are correct and it only shows as movie studio platinum as a desktop icon but it is saved to a folder labeled Vegas Movie Studio Platinum and is downloadable from the Vegas website. The Vegas forum is here. There should have
• Music Maker

  4 answers, most recent on 2/9/2021

  RE: Payment
  @ricky-fair Welcome to the Magix user to user forums. The only monthly subscription service which applies to Music Maker is if you have opted for "Loops Unlimited". As such, you have access to all available Soundpools at no extra
• Music Maker

  5 answers, most recent on 2/8/2021

  Where is the path location that MM ultimate looks for Vst plug-ins ?
  where do I find the location of where MM ultimate looks for it's Vst plug-ins ? I am using win 7 x 64 and wish to sync Blue Cat Patchwork2 ( a universal plug-ins patchbay that may allow me to bridge 3rd party VST plug-ins in some host Daws such as
• Music Maker

  2 answers, most recent on 2/7/2021

  RE: I NEED TO KNOW HOW TO RECORD AND DO VOICEOVERS
  @NuffCed-Brown Hi and welcome to the forum. Pleases do not type in all capitals - in form nettiquette it is considered as shouting, as is typing all in bold. . . . . DOES THIS LINE UP THE SAME IN REGARDS TO MUSIC EDITS?  . . . That depends on what
• Movie Studio

  One answer, on 1/28/2021

  RE: Missing Serial Numbers emails.
  @Bryan-Honl Hi Bryan and welcome to the user to user forums. First , there are no Magix staff on the forums so us users here can't help you. You need to get in touch first with the place you bought the software from as they are always the first port
• SOUND FORGE

  One answer, on 1/28/2021

  where do I need to install help pdfs???
  SF Pro 14-build 130 bought as download with Vegas Pro and everything was separated... where do I place the help files so that the appear when I hit F1??? PS... I think this should be installed automatically with the installer!!! Thanks Magix....
• Movie Studio

  22 answers, most recent on 2/6/2021

  RE: BUG 4K 100Mbps 30p drops 1/3 of frames on rendering - solution in post
  @K-Wood @johnebaker @johnebaker Hi K. I am interested mainly in your sentence. We use Powerdirector to join these files (using its SRVT MP4 output) because it's insanely fast and we've never had a problem with the output. It's an exact match of the
• Off topic

  One answer, on 1/19/2021

  RE: [Closed] I want to cancel the automatic payment.
  [[MENTION:undefined]] Welcome to the Magix user to user forums, so not a contact for any Magix staff. I have removed the order number from your post since such data should never be posted to a public forum, like this one. Magix Cancellation policy