Payments

Trell-Brown wrote on 2/27/2021, 7:11 PM

Why the hell is it so difficult to end a subscription? Why cant we go in our profile and end the monthly credit card payments, instead of having to contact you ***** just to stop you people from taking money out of my damn account!!!!! I DONT WANT TO FILL OUT SOME GODDAMN FORM just to end the automatic payments!!!!!. If you're going to be up front with your users, at lest *** tell them they have to contact you to end CC payments, dammit!!!

Comments

PATIENT-X wrote on 2/27/2021, 8:21 PM

@Trell-Brown

Hello, Welcome

You are not chatting with Magix employees here.

This is a user to user forum, using bad language is not going to help you, is it?

Have a look in this forum post to see if it can help you further here

Read most of the comments to help you out.

emmrecs wrote on 2/28/2021, 3:37 AM

@Trell-Brown

Your first post to the forums has been edited by me since it directly contravenes the Community rules about not using offensive language.

As @PATIENT-X says, these are user to user forums, so no Magix staff regularly visit or post here.

This page will show you Magix' Terms and Conditions, including the procedure for cancelling any subscription payments. When you signed up to the subscription package you would have been directed to the contents of that web page, as a condition of your acceptance of the service.

Jeff
Forum Moderator