• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  Video editing software to me is like ice cream. Some like vanilla, others, chocolate, and someone like me, Rocky Road (sure wish I could get that here in Poland). We all have our personal preferences, which is just that, personal. My initial
• Movie Studio

  36 answers, most recent on 7/14/2025

  RE: Video Deluxe 2026 website
  Reyfox, How I agree on the videos being in German. I had the same thought, why not use your own software and push out videos with different languages based on where the user logs in from?! Barry
• SOUND FORGE

  6 answers, most recent on 7/30/2025

  RE: No registration number after buying soundforge 18
  @buddy-w Where did you buy the software from? If you bought it from the Magix.com online store, you should have gotten an order confirmation email to your email address with all serial numbers and download links. Please check your email inbox and
• Music Maker

  17 answers, most recent on 5/29/2024

  [Solved] Music Maker just locks up & becomes un-responsive
  Music Maker just locks up & becomes un-responsive. I paid a lot of money over the years for MAGIX products and it used to work seamlessly. Now it just locks up and and I can't click anywhere or do anything. Sometimes it may become responsive
• Movie Studio

  One answer, on 11/26/2025

  [Closed] Error Code: -14
  Up until monday of last week Vegas pro 22 was working absolutely fine. Now it wants me to activate my software on boot up, but then gives me an error code. I have now tried to update to Vegas Pro 23, and still the same thing. I have emailed, but
• Movie Studio

  27 answers, most recent on 4/20/2025

  RE: Activate Mpeg 4 Codec in Movie Studio 2025 Platinum
  Well, maybe that's the problem.... Sony Vegas hasn't been around for over 8 years.... And this software has nothing to do with Vegas at all. Never has.  
• Movie Studio

  One answer, on 1/17/2026

  RE: [Closed] Stopped working. Reinstalled and now won't take Activation code
  What version is your MSP?. If it is a Vegas version (up to 17. 18 and later are Magix versions) you need to go to the Vegas forum https://www.vegascreativesoftware.info/us/news-forum/ If it is a version released years ago by Sony Creative Software
• SOUND FORGE

  9 answers, most recent on 10/7/2023

  [Solved] SFP15 uninstall / reinstall failure
  SF Pro 15 started getting very flakey: missing scroll bars, no audio trace until I hit stop etc, so I decided to uninstall and reinstall the software. (I had saved the original installation software). Now it won't load at all. No SFP icon on the
• Off topic

  2 answers, most recent on 12/21/2025

  RE: [Closed] Transfer my account Selling: SF Pro 18, Acid pro 11, and Vegas Pro 22
  @RHRead The problem is that Magix support is currently very hard to reach. Here are many reports that they currently don't respond. You definitely need support to free up all licenses in your customer account. I suggest you try to get in contact
• Video Pro X

  9 answers, most recent on 8/23/2025

  RE: Video pro x16 does not start
  @john1893 I've tried to reinstall the software, Further to what @Bol has written, can you explain why you needed to reinstall the software? Was this as a result of the failure to launch, or for some other reason, something that happened before? I
• SOUND FORGE

  10 answers, most recent on 12/5/2025

  RE: Error Code 24. Just bought and installed.
  @Les-Wilkins Sadly, we don't know how to get a response from Magix support. I'm waiting for six weeks for a response. It looks like there is no longer any support staff active at Magix. I haven't tried to contact some higher-ups. Current CEO of
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  @Gid Premiere and Avid are generic. But they can "afford" to be. Adobe is stockpiling cash. Everyone knows the product line. Avid is a Hollywood staple. So they don't worry about how their websites look. They can point to the movies done with their
• Movie Studio

  One answer, on 11/23/2024

  i need help getting my software back have not even got to use it
  I had it downloaded on my computer and today I seen it was no longer downloaded and when i try to redownload it. it will not let me the software is video deluxe 2025 plus movie studio 2025 platinum
• Movie Studio

  5 answers, most recent on 6/26/2025

  RE: Video deluxe 2026 Ultimate - ProDad add ons licence
  @Clinton-Peck Interestingly, the German page I looked at says these are plugins, while the English page says these are tools. My understanding is, that these are the plugins that are available in the in-app-store. If you install the free trial
• Video Pro X

  14 answers, most recent on 10/21/2025

  RE: [Closed] Serial Number / Licenses
  @Jesse-Boyland2330 Hi Error code -24 means the serial number has already been registered to another email address. Are you using the same email address you used to purchase the software? John EBForum Moderator I changed my e mail address as it
• Movie Studio

  2 answers, most recent on 5/17/2025

  RE: Serial number already used and Create activation code
  @Pelle-Norn Welcome to the Magix user to user forums. First, which version of Movie Studio do you have, and from where did you purchase it? An activation code is required only if you currently have a "voucher code" because you have bought the
• Photostory

  16 answers, most recent on 10/15/2025

  RE: I've been using photostory for some time but now have hit bugs.
  @Carl-Brik I solved the problem and the software is now working softly. That is great to hear, thank you for telling us! However, for the sake of anyone else reading this thread and experiencing the same or a similar problem, can you tell us how you
• Music Maker

  9 answers, most recent on 5/21/2025

  RE: Trying to get Magix Music Maker 12 Deluxe running
  @james-b8987 Welcome to the Magix user to user forums. Unfortunately, I think MM12 Deluxe is simply too old to run on any recent version of Windows, sorry. However, as an owner of a version of MM you should be eligible to update to the latest
• SOUND FORGE

  29 answers, most recent on 9/16/2025

  RE: SF 11 refuses to start, even full re install
  I'm shocked that there's no support at all (at least here I did got some answers) but the official Magix support just doesn't see to care. What I'm I supposed to do? Not buying SF in a new version to see if the authorisation software does work?
• Music Maker

  One answer, on 6/12/2025

  licensing
  I STARTED USING MUSIC MAKER ABOUT A YEAR AGO, AND I AM ALMOST A 100% SURE MI SOFTWARE ACTIVATION NEVER GIVE ME A KEY, NOW I AM GOING TO USE IN A NEW COMPUTER AN I CAN ACTIVATE. PLEASE HELP ON THIS. THANKS.
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  @AAProds yes for sure! MMS is two behind! One of the first things I do before considering buying software, is to go to the user forum to read and see what has been posted. To see if there are recurring issues (not useless ranting) with the software,
• Video Pro X

  15 answers, most recent on 2/23/2026

  RE: What is the difference between Magix Vegas Pro and Magix Video Editing
  @Giulio-Dent Hi For Magix Video Pro X - login in to your account at https://www.magix.com, icon is top right of the Home page, using the email address and password you used to register the software, under My products you will see your serial number
• Video Pro X

  165 answers, most recent on 4/10/2025

  RE: [Closed] Website Observation
  Just woke up so barely conscious thoughts 🥱 ... Every person under 25, their first phone will have had at least a half decent video/camera, kids start filming very young.. lets say 10-16yrs old, they can't afford to buy video editing software nor to
• Off topic

  5 answers, most recent on 2/22/2026

  RE: please do not send me the every day messages of offers anymore! Thanks
  @Peter-Corstiaans Hello. This isn't Magix customer support but a user forum and we are all users like you. But maybe we can give advice. I assume you see a pop-up message after starting your computer? This appears if you don't opt-out of installing