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  • ACID
    One answer, on 5/2/2024
    Acid won’t stop scanning for plugins & shutting down.
    In acid pro 11, I ran a scan for my VSTs because some weren’t pulling up. i clicked force rebuild and now every time I open acid, it scans for VSTs until it crashes.
  • Music Maker
    22 answers, most recent on 3/20/2025
    RE: New Install; Music Maker 2024 - Laggy and Crashes
    I followed through making the exceptions in Win11 Virus scanner and also went back into Roaming and deleted the files again. Music Maker started without error but was laggy and crashed when creating an AI generated song.
  • Music Maker
    3 answers, most recent on 11/10/2023
    Help with crashes
    i only have 16gb of ram so it keeps crashing. Is there some quality settings i could turn down etc also interesed to make it use less cpu. magic maker 2024
  • Audio Cleaning Lab
    8 answers, most recent on 2/8/2024
    RE: Crashing while importin a audio file
    Hi, MAGIX Video Sound Cleaning Lab and latest version. Which advices from @SP. I found some and did it but still crashing
  • Movie Studio
    27 answers, most recent on 2/27/2025
    RE: Neat Video - Version 6.0
    Out of curiosity I emailed Neat Video and asked if the new patch for MS2025 24.0.1.233 was compatible with the v6 Neat Video, that is does it still crash and, stone me Vlad must be on a good overtime rate working on a Sunday, I've just had a
  • Movie Studio
    29 answers, most recent on 5/10/2025
    RE: MAGIX Movie Studio 2025 Suite will not open after installing
    @NicolasG Hi Nicolas. Sorry that didn't help. One reason I've stuck with Win 10 is I have never really had problems with it and program compatibility with some of my more antiquated programs. Odd your 2016 version is working without problems but the
  • Movie Studio
    52 answers, most recent on 3/8/2025
    RE: Update
    @johnebaker The error message could mean you account on the PC has got an issue. Try creating a second account and make it Administrator. IHmm, surely if it was an issue with my account then Al, John Cb and yourself would have the same
  • Movie Studio
    52 answers, most recent on 3/8/2025
    RE: Update
    Wow. I've had a reply from Magix. Read into it what you will. "The error message says that you should send the report to our colleagues at Neat Video. Have you already contacted Neat Video support? What did they say?->
  • Music Maker
    6 answers, most recent on 1/25/2024
    RE: Keeps crashing
    I have music maker 2022 and I have waves bass slapper vst! every time I try to record with it music maker crashes!
  • Music Maker
    9 answers, most recent on 11/1/2025
    RE: Loads but wont run
    @THOMAS-LINNERTZ No, thanks. We can see that the software crashes in MSACM32.dll This seems to be a Windows system library for audio compression. Your Windows installation might be damaged. You can try to repair it yourself if you follow these
  • SOUND FORGE
    10 answers, most recent on 1/13/2025
    RE: Sound Forge 18 do not load Waves plugins
    I reinstalled Waves 14 and the plugins appeared. However, some plugins do not work, causing Sound Forge to crash.
  • Rescue Your Videotapes!
    10 answers, most recent on 2/7/2023
    [Solved] Program crashes when 100% saved - result video not playable
    I was able to create one recording from VHS tape succesfully, but then all my subsequent attemps are failing. I can record the mpg just fine. Then when saving the movie (with hardware acceleration) to disk, it goes all the way to 100%. But then the
  • Samplitude
    5 answers, most recent on 3/31/2024
    RE: Windows 11 compatibility
    Crashes here too. Audient id 4 mk2 Windows 11 Pro latest Intel i7 12700kf 32 gig ddr 4 ram. Unsolo a track and audio hangs and Samplitude hangs.
  • Music Maker
    5 answers, most recent on 5/2/2024
    RE: i made a song but can not be open, what do i do?
    Hi, can't remember what it said. The program crashed before I could save the last thing. This was an MMM file, when I try to open it I get a message that the file cannot be opened. Had exported an mp3 file beforehand, but without the vocals
  • Movie Studio
    29 answers, most recent on 5/10/2025
    RE: MAGIX Movie Studio 2025 Suite will not open after installing
    I have the same problem. Magix Movie Studio 2025 Suite starts and then crashes without an error message. 2024 worked on this same computer when it ran Win 10. After I've changed to a bigger ssd and to Win 11, it stopped working. I upgraded to 2025,
  • Other products
    No answers, created on 11/29/2023
    Video deluxe Premium fills up RAM during apparent update until crash
  • Music Maker
    One answer, on 4/1/2023
    [Solved] bar vanished for no reason in one of my projects
    okay, so to add to the slew of bugs this program has, i was working on my project dodging crashes and failures left and right then all of a sudden the yellow bar at the top just stopped showing up, so now I can't drag the red line over to pick an
  • Video Pro X
    22 answers, most recent on 5/10/2025
    RE: [Closed] Crash Log does not open
    @johnebaker @emmrecs @CubeAce Further testing completed. I have confirmed that both MMS 2024 and VPX11 do not suffer from this bug meaning that you can untick the Program Monitor to "hide" it, close the program and reopen it without issue. So the
  • Movie Studio
    19 answers, most recent on 11/3/2024
    RE: program crash on export after 5 minutes movie studio 2025.
    John it was a clip with scrolling txt here are the files the bad settings that crash program good settings that worked and video of the section in working export
  • Music Maker
    One answer, on 6/19/2023
    RE: [Solved] Export sound with APU_ModerEQ_x64
    @Tomasz-Szwej The crash could be caused by your audio driver settings. In the Music Maker program settings select the Audio/MIDI tab and select an ASIO driver. If you don't have an audio interface with ASIO drivers you can select the Music Maker
  • Movie Studio
    9 answers, most recent on 12/15/2023
    RE: Help for Title Templates
    @johnebaker Hi John EB, I was trying to make a new multiline title similar to the Sugared Outro. The crashes occurred while trying to change a font on one of the lines, fourth or fifth. MMS 2024 just disappears, so no crash log. EDIT: Just tried
  • Samplitude
    3 answers, most recent on 10/8/2025
    RE: New update is available for Samplitude Pro X8 and Music Studio X8
    Happy new year to everyone! We start this year with small bugfix patch for Pro X8 nad Music Studio (see below). More good things to come this year, stay tuned A new update is available for Samplitude Pro X8 and Pro X8 Suite, which can be installed
  • Movie Studio
    19 answers, most recent on 12/30/2022
    RE: [Solved] Project created with MS17 Platinum Pan zoom don't work in MS2023 Plat
    @Tom-Lamson Hi Look at your previous response: . . . . I uninstalled Quicktime using Revo and scanned and removed leftover files. I opened the vf file and got the same error file. . . . . The natural assumption is you did not re-install
  • Music Maker
    5 answers, most recent on 11/27/2023
    Music Maker 2024 Premium crashing on PC
    I do have the latest version of Music Maker 2024 Premium. This it says when program..Please see pic I open that to see why it crashes ..see pic also another pic of crashing for different reasons I don't understand why it does this
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