Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@philh77 In your latest post you mention an MP3 file. Did you mean that? If so, you are now asking a different question to your original post. Please keep each different question in a separate thread, in order that users attempting to help you can

Movie Edit Now

5 answers, most recent on 3/28/2026

Video Deluxe 2026 Premium - Activating the AC3 5.1 Codec and Other Opt

Hello, some time ago I purchased this program, but it doesn't allow me to export Dolby Digital 5.1 audio from 6 independent WAV files. There simply isn't an option to export a file with this track during export. I think I need to activate it

Video Pro X

45 answers, most recent on 6/6/2026

RE: DVDs cut don't play

@rickduley Rick, I don't have VPX 17 but what I do do these days (as burners become less plentiful and OSs advance) is burn to an ISO first, check that it plays OK in VLC Player, then burn it to disk using IMGBurn. That will help isolate where the

Other products

2 answers, most recent on 6/1/2025

RE: Do I need to deactivate Independence Pro?

@SP. Thank you for your valuable reply.I was very worried, so I'm relieved! I may need your help again, so I look forward to hearing from you then.

Movie Studio

4 answers, most recent on 4/2/2023

RE: [Solved] Object handles disappeared

Got it. It was the track height. Thanks for the help!

SOUND FORGE

4 answers, most recent on 11/25/2023

[Solved] Loud hiss on all audio playback when Sound Forge 17

SoundForge 17.0 installed and registered okay on my Windows 11 Lenovo laptop. From the waveform display, it does appear to record audio, but when I play it back, I get a weak rendering of my audio underneath a huge hiss over the top of it. I'm using

ACID

2 answers, most recent on 6/22/2023

RE: [Solved] ACID Pro 11 update plugin problems

@Kevin-Venechuk Please try the following. Hold CTRL and SHIFT and double click on the program icon to start ACID. Keep holding CTRL and SHIFT until a small window appears that will ask you if you want to reset the program settings. Do this and check

Video Pro X

5 answers, most recent on 3/20/2025

RE: [Closed] Vegas Pro 21.0 is asking me to activate and register again

@Former user Sometimes it helps if you first deactivate your installation in your customer account at Magix.com and then activate the software again.

ACID

6 answers, most recent on 8/8/2025

RE: Error Saving

@Peter-Post So, your loops and live tracks are also stored in a similar directory? Does it help if you run Acid as Administrator? To do this, right click on the Desktop icon or program icon and select the option in the right click menu.

Video Pro X

17 answers, most recent on 5/2/2025

RE: Ignite Color: Cine Commercial and Ignite Keying & Flares Release

Looks like https://account.fxhome.com/login only allows existing accounts. Thanks for the help I'll wait for magix to get back to me. Stephen

SOUND FORGE

2 answers, most recent on 6/5/2023

[Solved] Software disappeared after update

I purchased a SOUND FORGE PRO 16 at the end of last year. The update notifier asked for an update today. After the update, SOUND FORGE PRO 16 totally disappeared from my computer (running Win 10). Could you help?

Audio Cleaning Lab

4 answers, most recent on 1/26/2024

[Solved] How do I know when/if Smart Cleaning has actually been actioned

An old program, Magix Audio & Music Lab Premium (22-2-0-53), I have just started recording some of my (very old) Vinyl. I am currently at a loss to see how I would know when using the ‘Auto Cleaning’ tool that the recommended effects have been

Movie Studio

6 answers, most recent on 9/5/2023

RE: [Solved] MP4 Problem

Hi Ray and John, thank you for your help. I may have made a mountain out of a molehill as the fault lay not with the product but more with the operator. When I selected Export Movie in the File Menu, and then the Video as MP4 option, I went to the

Video Pro X

14 answers, most recent on 10/21/2025

[Closed] Serial Number / Licenses

I purchased two licenses, one worked for 30 days and I never got the other to work. I was sent a serial number but now it says serial number has already been used. Tried uninstalling and reinstalling but still getting error 24. Tryed on windows 10

Movie Studio

One answer, on 1/10/2025

RE: no proDAD

@Gordon-Simmons Welcome to the Magix user to user forums. Exactly which proDAD plugins do you expect to see? Which previous version of Movie Studio do you have? Have you registered and activated your new install and then checked under

Movie Studio

33 answers, most recent on 9/22/2024

RE: some transitions not being implemented after export

thanks guys for all the help I have upgraded to 2025 and following gids tips its working thank you all the help and tips are much appreciated

Off topic

163 answers, most recent on 6/12/2026

RE: Magix support has not responded to support tickets for months

I bougth the MAGIX software "Reque your video's" in February, paid the order, received an Invoice with status PAID. And since then nothing received. Tried many many times to get into contact with support, Sales, Vegas, but every time I get an answer

SOUND FORGE

31 answers, most recent on 4/17/2026

RE: Sound Forge alternatives

The last one I had was the perpetual one, same exact one that the installer and the license checker don't like. So you have the perpetual license for SF-18? Does it install successfully.. but you cannot activate it? Does it show an error

SOUND FORGE

77 answers, most recent on 2/4/2026

RE: SFPro continually crashes - versions 14-18

@SteveMTNO 88 samples is tiny. I recommend at least 512. Maybe 1024 or 2048. Does this help with stability?

Off topic

One answer, on 4/20/2026

[Closed] Vegas Pro 23 will no longer Launch/Open

Ok I purchased the full Vegas Pro 23 suite full price from Magix about 2 months ago, Has worked flawlessly now all of a sudden as of 4/17/26 the software will no longer launch/open, I have a project I’ve been working on and now I am stuck, Has

Other products

One answer, on 2/19/2025

RE: Independence- cracking sound with keyboard when you release the keys

@Adebarbedenik What is your release time setting in the ADSR curve? Maybe it helps to enter a few milliseconds there.

Video Pro X

14 answers, most recent on 8/5/2024

RE: [Solved] VPX16; Make Newblue Effect Window bigger!?

@johnebaker @Gid @browj2 @CubeAce Hi everyone, I think I solved it. What puzzled me was with my display at its recommended settings, both MMS2024 and Video Studio (VS2023) displayed the Newblue effects window correctly. This was not the case with

Music Maker

6 answers, most recent on 6/29/2025

RE: No sound on VST instruments

@Campbell-McMahan Ok. Have you tried restarting the computer? Please select the Restart option and not the Shut down option, otherwise it might not help. If you cannot select the ASIO driver after restarting, there could be a more severe problem.