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@Paul-Austin4019 Hi You will see I have modified the title of this topic to remove the serial number. Please do not post serial numbers, order numbers, email address or othe confidential/personal nature in the forum. This is a public forum not Magix

Movie Studio

2 answers, most recent on 5/18/2023

RE: Cannot open the picturs folder.

@larry-e Hi As @AAProds has commented we need more information - see this topic for what is required and please quote processor and graphics card make/model in full, and also what monitor/screen resolution(s) your are working with if this is a

Music Maker

12 answers, most recent on 2/5/2023

RE: Vita LE instrument not loading

This upgrade is not working on this computer. Upgraded from 2014 Premium in November and I've been too busy to PowerShell debug MM (and still too busy) and still none of the Vita VSTs are working ((from 2014 Premium) with this update or since

Video Pro X

38 answers, most recent on 9/7/2023

RE: H264 Export Frame Rate of 16.67 Possible?

@ericlnz Hi Eric, As others may find this of interest, here is one of your comments in the Vegas forum: Actually no. At 16fps the flicker would be unwatchable. 8mm projectors have a three bladed shutter so you actually see each frame three times. So

Video Easy

7 answers, most recent on 5/13/2023

RE: [Closed] magix video easy activate serial product error help???

@Michael-Dunbar Hi . . . . Use of Apple, (*.mov) may require the purchase of the new codex license . . . . From your response this would suggest that you are not using Video Easy, ie you are using Movie Edit Pro, now called Movie Studio, or Video

Movie Studio

40 answers, most recent on 4/8/2023

RE: won't update. it loops

@francis-cumagun Hi . . . . at cpu setting it still doesn't show any video but does audio . . . . The CPU option is the default fallback settings when the GPU(s) is/are not compatible, if you are still not getting the video from the TS files it

Movie Studio

2 answers, most recent on 4/24/2023

RE: downloading error

@Sandra-Gallagher Hi . . . . downloading error and realized the product took up the whole hard drive . . . . Are you trying to install the program onto a tablet? We also need more information to help diagnose the issue(s) you are having: The

Movie Studio

7 answers, most recent on 1/31/2023

RE: Import MVP files

@Theodore-Coffelt Hi We need more information to help diagnose the issue you are having: The specification of your computer system including Windows version, see this topic for what is required and please quote processor and graphics card make/model

Movie Studio

14 answers, most recent on 10/29/2024

RE: MEP 2023 | 2 video files (in 1-day) have been exported with corruption

Hello, here is the MediaInfo data for the original raw footage: GeneralComplete name : C:\Users\Beta\Desktop\New folder (2)\Video 12-10-2024, 14 04 56.movFormat : MPEG-4Format

SOUND FORGE

2 answers, most recent on 12/1/2022

RE: Multiuser license for sound forge audio studio 16

@prasannad Hi In addition to @SP.'s comment - if you decide to go for the Subscription model licences - do read the Terms & Conditions carefully - there are significant differences between subscription and perpetual licences. John EB

Movie Studio

296 answers, most recent on 3/29/2025

RE: [Closed] Feedback on Movie Studio 2023

@Jacqueline-Rose Hi This topic is for feedback on magix Movie Studio 2023 (MMS 2023), not issues with the program. Please create a new topic as the answers you will get may be long and detailed depending on further information you supply -

Rescue Your Videotapes!

5 answers, most recent on 2/28/2023

RE: VCR not recognised

@Freddie-Brown Hi . . . "Please plug in video converter" . . . Which converter to you have? We also need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version, RYVT

Movie Studio

4 answers, most recent on 12/29/2023

RE: Slow Export and Lack of features

@Darren-Shotton, @AAProds Hi The computer spec you have provided is not sufficient for us to help, therefore we need more information on it to help diagnose the issue(s) you are having: Including Windows version and program full name and version

Movie Studio

4 answers, most recent on 12/27/2023

RE: Magix movie studip 2024 super slow on a killer machine

@NielsChristian-Mohr Hi Answering your questions in reverse order: I do not have the 'Blue Puzzle template from the Simple Things pack, however several users have found a few issues with other titles having positioning, or alignment, or font

Photostory

5 answers, most recent on 12/14/2022

RE: unable to burn slideshow to DVD

@Candice-Keller Welcome to the Magix user to user forums. What is the full name and model number of the DVD-Writer you have bought? I think the key fact from the error report is this line:DBK error in CBurnDevSupport::InvalidateDiscInfo(): 16 - burn

Music Maker

7 answers, most recent on 3/11/2023

RE: Losing paience

@Danny-Gilbert Hi If the computer is running Windows 11 check that the Windows setting, Accessibilty, Text Cursor, Text cursor indicator option is turned off - this is known to cause issues with freezing. If the setting is off then we need more

Off topic

43 answers, most recent on 7/1/2024

RE: Magix Future?

Hi, I sent an email on 01/2024 to a manager at Alludo, asking if they were stopping new versions for Pinnacle Studio 26. I did this because the only editors I had tested before replacing Vegas Movie Studio 17 were MMS2023 and Pinnacle Studio 26 (I

Photostory

7 answers, most recent on 4/1/2023

RE: Video blinkar

@test18 Hi and welcome to the forum. We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please quote

Movie Studio

8 answers, most recent on 5/5/2023

RE: [Closed] Please wait until the installation components are downloaded complete

Thank You, I appreciate your insight. What I was referring to in the post is where it suggests internet options like allow SSL 3, should be selected. Why would a download require that. This the install manager download that paused 15 times or more

Video Pro X

7 answers, most recent on 11/21/2022

RE: Fullscreen preview doesn't work properly

@Balcerek Hi From your previous post here, . . . . I upgraded my old MEP2015 to VPX 14 . . . . I have only intel GPU . . . . What is the model number of the Intel GPU, or the Intel processors full model number? Can you post a screen shot of the

ACID

2 answers, most recent on 1/30/2023

RE: ACID Pro 10 compatibility with Tascam Model 12

@Hamish-Mackintosh "If it doesn't, what does anyone suggest for syncing up as a mixer/controller/interface?" Answer: move to a DAW that supports Tascam Model 12. My original answer to your question was removed by the 'moderator' it was basically the

Music Maker

8 answers, most recent on 3/3/2023

RE: Program reacts very very slow

@Reinhard-Bruderer Hi If you are running Windows 11, check in Windows settings, Accessibility, Text Cursor indicator option is not turned on. This is known to cause the issue you are having with it being turned on automatically, this has been

Music Maker

6 answers, most recent on 1/6/2023

RE: Beatbox was working via Scarlett 8i88 Aud.Int, now not wroking at all

@CC-Thornley There is no "Focusrite ASIO" option Inevitable question then: are you certain you have actually installed the appropriate Focusrite driver? Assuming this is your actual interface (and not the model number you originally gave) have you

Movie Studio

8 answers, most recent on 2/15/2023

RE: Magix Movie Edit 2022 - Black Screens keep appearing!

@jakoman62 Hi In addition to @ericlnz and @emmrecs comments. . . . . AMD Ryzen 7 4800H with Radeon Graphics . . . . Are the Radeon graphics drivers up to date - the latest version is Adrenalin 22.11.2 released 12-08-2022. Is there a Nvidia GPU also