• Other products

  4 answers, most recent on 6/13/2026

  RE: Independence Pro Premium Suite failed to download
  @csf Hi Have you checked your Antivirus software is not blocking the download? Which AV are you using? John EBForum Moderator   only Windows Defender for now. No way for me to check if disabling it works when I've hit the download limit, though.
• Video Pro X

  25 answers, most recent on 2/11/2026

  RE: Cannot start VPX17 by double-clicking on MVP file
  @johnebaker @kPeiffer Hi John EB, Thanks for that. I didn't think to open the Show All list. I managed to get it working and have replaced the code in my database with dynamic code that opens VPX17 or VDL2026, depending on the selection in the
• Movie Studio

  4 answers, most recent on 1/12/2026

  RE: [Closed] Computer IDD
  @stephen-s4481 Computer IDs are generated by the software itself. But this only works for very old software, usually released before 2014. In 2014 serial numbers starting with P3 were introduced. These cannot be activated with a Computer ID.
• Movie Studio

  8 answers, most recent on 5/18/2025

  RE: MEP 16 Pro Plus - Creating Caption Color Background Mask
  Thank you AA & Gid (appreciate it) ... working on it .... :)
• Xara Designer Pro

  10 answers, most recent on 5/28/2025

  RE: Will not publish my webpage
  John EB , I just tried it again and it still not working
• Movie Studio

  4 answers, most recent on 8/9/2023

  [Solved] activation
  Movie Studio 2023 - the activation code I was emailed does not work
• Movie Studio

  3 answers, most recent on 10/21/2023

  RE: [Solved] Downloaded file does not install on 2nd laptop
  My excitement was short-lived. I managed to get the installer to run, only to realise that it stops somewhere. I then tried to disable my Windows firewall, but that didn't work. I then moved my laptop closer to the main WiFi connection, and also
• ACID

  8 answers, most recent on 12/15/2025

  RE: Acid Pro 11 plante "update VST plugins"
  @Strictly-East Assuming this is caused by some VST, did you install a new VST between the last time Acid worked and now? Have you removed some entries from the VST paths in the program settings just to make sure Acid only scans certain folders with
• Music Maker

  2 answers, most recent on 10/25/2023

  [Solved] Problem after updating soundpools
  I am having a problem with MM 2024 - I updated several soundpools and now I cant see the objects properly (see screen shot). I see them in the soundpool window (bottom of image) but when I move something up to a track it just draws a straight line
• SOUND FORGE

  16 answers, most recent on 3/18/2026

  RE: Registration issues with Sound Forge 11
  Recently purchased Video Pro X17 and cannot access Magix Hub features because I cannot log in. My username and password has not changed. The error message is This page isn't working at the moment If the problem continues, contact the site owner.
• Off topic

  40 answers, most recent on 1/26/2026

  RE: [Closed] Does Magix have customer support?
  @James1812 @Tom_Sp Hi I am sure this will be corrected, obviously there has been some teething issues with PayPal, and Magix are now working hard to sort out any errors. Stephen Forum Moderator
• Movie Studio

  31 answers, most recent on 4/16/2026

  RE: Video deluxe 2026
  I found this post from Geoff: https://www.magix.info/us/forum/luts--1245242/#ca1543125 So, on the import tab, I browsed to the LUTs, dragged one of them onto a video and it worked. I just can't get access from the "MovieLooks" Template.  
• Movie Studio

  5 answers, most recent on 10/18/2023

  RE: [Solved] Plantage constant
  @L.E Hi. We don't see many queries about Quadro cards in general but looking at the card specs and drivers I don't see any reason why it shouldn't be working. I do see there is a choice of two drivers. Are you on the latest released driver and which
• Movie Studio

  46 answers, most recent on 1/28/2026

  RE: BEWARE Latest Nvidia GTX 591.44 Drivers
  Export AV1 successfully finished. 👍Just started another test using HEVC, please see screenshots:So I can confirm that hardware encoding works well with AV1, but does not work with HEVC.
• Movie Studio

  6 answers, most recent on 8/22/2025

  Magix video deluxe 2026
  Hi there I have just downloaded a trial of magix video deluxe and I am working my way through it trying to get a hold of but try as I might I can not find a way to speed up or slow down the video I am working on,is there such thing on the software
• SOUND FORGE

  15 answers, most recent on 5/8/2026

  RE: Unable to Activate SF18 Pro after a reformat of my computer
  @px41 Magix is massively downsizing. They have sold Sound Forge to Boris FX, which already released a new version Sound Forge 2026. Of course, Magix is technically still responsible that you can activate Sound Forge 18. But, you cannot do much
• Movie Studio

  9 answers, most recent on 5/28/2026

  RE: Split video in to separete frames
  @badbob Hi, We cross-posted. I see. I strongly suggest that you upgrade to Video Deluxe 2026 Ultimate (current name for Movie Edit Pro) which has proDAD Mercalli to stabilize video clips. Save yourself a ton of work. Just make sure that your
• SOUND FORGE

  6 answers, most recent on 12/9/2025

  RE: reg custom fade scripts from old version not recognized by new reg
  Yes, the old Sony Preset Manager 2.0 app still works with Direct X plugs and Fx Chains, (which can contain VST presets). Otherwise singular VST(.fxp) presets can be copied and pasted to another location directly.
• Movie Studio

  5 answers, most recent on 2/23/2026

  RE: Incorrect frame rate on AVI output, incorrect display of frame
  I carefully check the VirtualDub output as to the number of frames and the frame rate. I am now using VD2. The number of frames matches the original when changing the AVI. As to using another losless compressed formats, there are none others that
• Music Maker

  2 answers, most recent on 3/10/2024

  [Solved] Loop Waves display issue
  Hello!It's me again with another issue to resolve.🙃I realy don't know how to explaint it anyway so i will join a picture about it.but basically, we normally see audio waves on every loop. We can see where it starts and where it ends. But in my case,
• Music Maker

  2 answers, most recent on 11/16/2023

  [Solved] Upgraded to 2024 and now can't drag audio tracks to precise location
  I've just upgraded to 2024 while in the middle of working on a music mix (big mistake). I'm now unable to slide my audio tracks to precise locations on the grid. I am creating a mix of songs that need to start and stop at certain points in order for
• Other products

  7 answers, most recent on 4/21/2026

  RE: Magic Audio & Music Lab is not finding my sound card
  @WilliamJ-Drake Also, please respond fully to all questions posed to you! In particular, about the specification of your computer. We are all fellow-users and cannot see your computer so must depend upon and work from the information you give
• Movie Studio

  One answer, on 11/30/2025

  [Closed] The new registration of my Movie Studio Platinum 12 does not work
  The new registration of my old "Movie Studio Platinum 12" (BOX version /CD/ purchased in 2013) does not work. I made it after the reinstalling of OS Windows. Specifically after the new installing of Movie Studio Platinum 12 (freshly downloaded from
• Web Designer

  8 answers, most recent on 4/4/2026

  RE: I designed a website using Xara Web Designer Premium
  I also used Xara Web Designer Premium for one of my projects (Carpet Heroes), and honestly it’s pretty easy to work with once you get used to it. Just make sure your export and hosting settings are correct, that’s where most issues usually happen.