• SOUND FORGE

  2 answers, most recent on 9/6/2024

  RE: New laptop, need to know how to install my Sound Forge with old SN
  If you are trying to activate Sound Forge Pro with a Sound Forge Audio Studio serial (or visa-versa) it will not work I do not recall if the SCS versions required using the your registered email address along with the serial. Magix versions require
• Music Maker

  No answers, created on 11/3/2024

  Activate Step Recording
    Where is the step recording button?
• Video Easy

  One answer, on 9/16/2025

  Ultimate Deluxe Video Activation and License Number
  Anglais   Hello, I'm getting back to you regarding the upgrade I paid for on the evening of September 13th for 59.90 euros, for the ultimate deluxe video version. I still haven't received my order confirmation and order number in my email: Removed
• Movie Studio

  11 answers, most recent on 1/20/2026

  RE: VDL 2026 Patch 316 - Had to deactivate then reactivate the same PC
  @johnebaker do you have both activation slots used, and/or recent updates/upgrades to Windows? John, yes, one for my desktop and one for my laptop. The update on my desktop threw up the error. There was a Windows update at the same time. Will check
• Photostory

  One answer, on 10/24/2025

  RE: Activation code
  @Kenneth-Satterthwaite Welcome to the Magix user to user forums. Check the disc carefully, including any case or packaging for a voucher code. Then go here, find the appropriate question "How can I redeem the voucher code for my box version?" and
• SOUND FORGE

  5 answers, most recent on 10/13/2024

  RE: need offline installer for sound forge pro 18
  @TheFlinx The files are stored under C:\Users\YourWindowsUsername\Documents\Magix Downloads\Installationsmanager But you need an online connection to unlock the software, there is no offline activation for Sound Forge.
• Movie Studio

  8 answers, most recent on 7/29/2025

  RE: Text to Speech conversion
  @Pete-Lowland Are you logged into the MAGIX Hub? At least for me, that is always a pre-requisite. Which edition of VDL 2026 did you buy? Did you register and activate it and then download any extra content which is available, via the Help menu? This
• Video Pro X

  14 answers, most recent on 10/21/2025

  RE: [Closed] Serial Number / Licenses
  @jesse-b The steps you need to do were already mentioned by @CubeAce Please visit Magix.com and log into your customer account with your e-mail and password. Look under 'My Products' for registered software. If you want to change the e-mail you can
• Video Easy

  One answer, on 2/22/2024

  Activation problems
  Serial number is green, mail green in activation error 24
• Movie Studio

  3 answers, most recent on 7/24/2025

  RE: can't register new computer
  Hi!, Im sorry for the confusing, I was using Movie Studio 2023.   i do have a serial key, but after installing software on my computer it requires an activation code. I'm trying to generate it from my magix account but i doesn't work.   I have
• SOUND FORGE

  One answer, on 7/1/2025

  RE: Sound Forge Audio Studio 17 won't reinstall on my Windows 11 computer
  @Harold-Ash Hi A voucher code is one time use only. When you redeemed the code the first time, you will have received your serial number for product activation. The download and serial number will be available in your account, at magix.com, under My
• Movie Studio

  One answer, on 11/29/2025

  RE: Remove second e-mail address & Activation, create a single Email?
  @Richard-Lentz You can't activate it on another account. Only the support can remove a license from your account and transfer it to another account. You can try to contact support via infoservice@magix.net or the SUPPORT link at the top of this
• SOUND FORGE

  One answer, on 4/2/2025

  RE: Soundforge 9.0e won't activate anymore.
  Welcome to the Magix Sound Forge users community @Carol-Naselow,Was Sound Forge 9 working before on the Win 11 PC? if SF-9 was newly installed, where did the installer come from Do you have the correct activation serial and email address. SF-9 is
• SOUND FORGE

  16 answers, most recent on 2/23/2025

  RE: Sound Forge Pro 18 REFUSES TO INSTAL!
  @Rick-Dailey First of all, this is a user forum and we are all users like you. No Magix staff is active here. Next, there was a user some days ago, who solved this problem by installing updates. I assume they were taking about Windows
• Movie Studio

  9 answers, most recent on 8/14/2025

  MAGIX Video deluxe 2026 Premium: old serial number NewBlue remains
  Hi everyone, Yesterday I purchased MAGIX Video deluxe 2026 Premium (Permanent license - new purchase) with NewBlue Essentials 5 Ultimate and NewBlue Filters 5 Ultimate and installed it on my brand new laptop. I did all this through the official
• Movie Studio

  3 answers, most recent on 10/15/2025

  RE: Movie Edit Pro 2015 Plus on Windows 11?
  @david-again Hi Movie Edit Pro 2015 does work on Windows 11, however there are limitations after installing:- Importing video with Dolby Surround Sound, and exporting MP4 h.264 encoded video, with Dolby Surround Sound, are not supported due to
• Photostory

  2 answers, most recent on 12/23/2024

  Magix photostorey delux 2014 unable to re-install
  I have photostorey delux version 12.0.3.90 (UDC2) installed Windows 10 pro but unable to register or activate after installing on upgraded disk to Windows 11 in the same computer. Any suggestions Siraj Shah  
• SOUND FORGE

  5 answers, most recent on 2/14/2025

  RE: SF 7.0 now wants me to register for mp3
  @bzan Export as WAV and use another tool, for example the free XMedia Recode. Years ago you had to pay license fees to use the Fraunhofer MP3 encoder, so for each activation Sony had to pay a fee. This is the way these old softwares had to be
• SOUND FORGE

  9 answers, most recent on 7/1/2024

  RE: Sound Forge Pro 11
  Sound Forge 11 (the last version of SF published by Sony) did not have a fixed number of  simultaneous activations like the Magix versions (x2 for SF-12 and beyond). If an unpublished number of activations was recorded (many), an error message would
• Audio Cleaning Lab

  One answer, on 5/1/2024

  RE: Where do I find the computerID required to reinstall a product?
  @Peter-Forsyth Hi . . . . being asked to provide a computr ID . . . . The computerID is a unique number generated by the program, however this should not be necessary when activating online from within the program If you are trying to do a manual
• Music Maker

  16 answers, most recent on 4/5/2026

  RE: Unlimited loops
  @Hanna-Auchynikava Loops Unlimited should still be available to you until April 2026. To my knowledge there is no 6-months-limit. Your coupon might not work because your subscription is still active until April. If this is the cause of the error,
• Video Pro X

  13 answers, most recent on 1/15/2024

  RE: [Solved] key frame icons grayed out?
  @Ralph_S Hi Click the KF item indicated by the arrow in the image below, the KF icons will then become active. John EBForum Moderator
• SOUND FORGE

  31 answers, most recent on 4/17/2026

  RE: Sound Forge alternatives
  would this be possible to share the installer for SF15? Hi @Olec, If you do not have a SF-15 activation serial code (and the paired email address), you would not be able to use it. If you do have the code, you can download the installer from the
• SOUND FORGE

  6 answers, most recent on 11/4/2023

  [Solved] Serial Number is Invalid or may apply to another product
  On attempting to load Sound Forge I get the above Error Code (-14). The serial number I am inputting is the one from the email I got yesterday when I subscribed to Vegas Pro Post, under Sound Forge Pro (Vegas Pro Post 365). I've tried activating