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  • Movie Studio
    17 answers, most recent on 9/25/2023
    RE: [Solved] Spacebar not stopping where I point to .... and where is tech support
    @AAProds @KScott I don't have an earlier version to test, at the moment as mentioned you have to click on the area at the top of the timeline (I've coloured green) but i often click on the area below the clip (I've coloured red) because I've got
  • SOUND FORGE
    2 answers, most recent on 3/5/2023
    [Solved] the specified operation is not allowed on read only files
    Sound Forge 10 Everything was working perfectly fine. Today I got this error message "the specified operation is not allowed on read-only files" anytime and in any files, I am trying to make any changes
  • Movie Studio
    5 answers, most recent on 4/24/2024
    RE: [Solved] can't access previous saved projects Movie edit pro 2019
    @Paul-Fox Hi . . . . most of them are now saved with an mv file . . . . There are 2 types of project files saved by MEP: .MVP as @CubeAce has described, is the saved project file - try opening this from within MEP, select File, Open, and browse to
  • Movie Studio
    2 answers, most recent on 2/16/2024
    [Solved] Frame around Preview Editing Screen
    I think I have finally found my answer but just hope to seek confirmation. I am working on editing a 5:4 video that because it was originally recorded at night, it is quite hard to see the outside edges of the video to be able to zoom in. Am I right
  • Movie Studio
    14 answers, most recent on 3/19/2026
    RE: Separating Audio Tracks Video deluxe 2026 premium
    @Tom-Essex Hi, I'm still not sure about what your problem is. Do you have multiple streams as indicated by @johnebaker? If so, it would have been helpful to have indicated that at the beginning as this is not something that most users have or do. If
  • SOUND FORGE
    2 answers, most recent on 12/22/2025
    RE: Sound Forge Pro 18 (Build 21) - flickering hardware meters
    @JTJack27 Hi In addition to @rraud suggestions, ensure that Windows system sounds is turned off/disabled and any connected or internal microphone is not 'live' when not recording. John EB  
  • Music Maker
    4 answers, most recent on 3/3/2023
    [Solved] Third Party VST Effects
    This is not about instruments, but effects. I bought MusicMaker 2023 Premium on a whim. I'm not a noob to DAWS and how they work so please save all the "scan your folders" comments. I can't find any information on Non Magix VST effects not purchased
  • Samplitude
    4 answers, most recent on 7/31/2023
    [Solved] X5 and 365 - Problems
    I just had a computer crash (magix mm 2023 was on the crashed computer), so my 2nd computer has Samplitude X5, and compared to Magix MM it is chalk and cheese in terms of Automation. No matter what I did with X5, the audio recording is distorted,
  • Samplitude
    3 answers, most recent on 5/3/2026
    RE: independent sampler
    @cory-holtz Welcome to the Magix user to user forums. If you search for Independence Pro from Magix you will find various links to the product. BUT, it has not been updated for several years and reports suggest it is not really compatible with any
  • Samplitude
    2 answers, most recent on 2/22/2024
    RE: [Solved] What mode to avoid inadvertently interfering with the PLAY CURSOR?
    No, it's a tower. Windows 11 Pro, 64bit, 13th Gen Intel(R) Core(TM) i7-13700   2.10 GHz, 64 GB RAM. New, lots of space, SSD, etc.Thank you for your response! I was fooling with this tonight (I'm in Germany, it's 6:45 pm here) and I think I've
  • Music Maker
    One answer, on 1/28/2026
    RE: I had purchased the Magix Music Maker 2026 and never got the code
    @Jon-Jefferys  Since January 7th, 2026, there has been an issue affecting a small number of purchases made through our US shop when paying via PayPal. In these cases, the payment is successfully debited by PayPal, but the funds are not released to
  • Movie Studio
    3 answers, most recent on 3/23/2023
    [Solved] Does movie studio support av1 format
    I was wondering if movie studio supports av1 file format. When I was trying to import it a window showed up that asked to install QuickTime. I installed it and now I get the error "MXMPEG2 Error 0110: no media decoder found" I assume it does not
  • Movie Studio
    8 answers, most recent on 1/25/2024
    RE: [Solved] What are Blocked Tracks? How do I unblock them?
    @BJsBus Hi, When I try to create a slideshow using the Wizard Slideshow Maker I immediately see an error message: "One or more tracks are blocked in the current movie. Please unblock the respective tracks so that the Slideshow Maker can be used
  • Movie Studio
    6 answers, most recent on 3/28/2026
    RE: How to export MP3s & MP4 with 320kbs audio bitrate??
    @Apollo89x What are you actually trying to do? MP3 Export has 320 in the bitrate droplist. MP3 in MP4 is not common and as far as I can see, not offered with VDL (perhaps it is in VPX?). AAC in MP4 is very common and that is why it's offered in VDL.
  • Photostory
    13 answers, most recent on 4/18/2026
    RE: zoom in templates
    @beck3157 They are definitely present in PS Deluxe 2026! (I've just checked on my installation.) I have the latest version, 25.0.1.318, can you check under Help>About... exactly which one you have, please? Also, I note you say you updated to the
  • SOUND FORGE
    14 answers, most recent on 8/29/2025
    [Solved] where is spectralayers pro??
    I just purchased Sound Forge Pro 17 Suite. I decided to go with the Suite version because it said SpectraLayers Pro 10 is included. But I cannot find it anywhere. During the installation process, Melodyne was installed (also included with the Suite
  • SOUND FORGE
    5 answers, most recent on 9/15/2023
    [Solved] SoundForge Pro (11) issue with seeing iZotope RX plugins
    Having changed over to a new computer, my SoundForge no longer sees the plugins for iZotope RX. I believe that they are located in the correct folder to be referenced by SF Options/VST set up. I can also see them being scanned, however, they do not
  • Photostory
    6 answers, most recent on 10/19/2025
    RE: mp4 Dateien werden nicht angezeigt
    I am using the freeware Dive color corrector, which allows batch processing. It does not allow changing codecs, so I am not sure, if this will work. But your comment led to another solution: I can import the original GoPro files into the Photostory
  • Xara Designer Pro
    6 answers, most recent on 2/1/2023
    [Solved] Mobile dropdown menus
    I create the navigation bars for mobile devices but despite what I do one of the links does not work. I move it and then another link does not work. Try this on a mobile phone device https://kingdomhealthcare.co.uk/ on this the Training link does
  • Movie Studio
    22 answers, most recent on 1/7/2026
    RE: Unable to capture audio during Screen Recording -Video Deluxe 2026 Plu
    @johnebaker Hi John. The headphone jack being used may be motherboard dependant. I have all inputs and outputs connected all the time on my machine and I am not suffering audio not being recorded but, then again I'm not using the latest version of
  • Music Maker
    3 answers, most recent on 10/13/2023
    [Solved] v32 update breaks the bar counter?
    Hi, after updating to the latest version my songs have gotten "corrupted" - the bar counter at the top is no longer adjustable, it's just a square in the left corner (basically zero bars). Playback now starts from the beginning every time, not from
  • Video Pro X
    7 answers, most recent on 6/24/2023
    RE: [Solved] File Not Found
    @Joshua-Burner Hmm, If you create a new project just as a test, can you add those files to it? If not it sounds like something is broken with the file, We're getting somewhere. It says I need quicktime installed, but I thought I have the latest
  • Music Maker
    2 answers, most recent on 7/17/2023
    RE: [Solved] Pitch adjustment in the sound bar
    @Ron-Coutts I hope you mean you updated to MM 2024 and not 2014! However, to access what you want go to View>Arranger and put a tick in the Advanced Pitch Ranges entry. The arrow should now be there at the right hand end of the bar and can be
  • ACID
    2 answers, most recent on 7/21/2023
    [Solved] Cannot drag and drop audio files
    HelloI am using Acid Pro 11.0.2 64bit on Windows 10 I am no longer able to drag and drop audio files. WAV or MP3, it doesn't matter the extension, I receive a circle with a line through it symbolizing that the file is not being dropped in.   Please
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