Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

@Doyle-Grisham Customer service at infoservice@magix.net was able to give me additional activations in the past. This can cost some money but maybe they will do it for free.

Off topic

3 answers, most recent on 3/14/2023

[Solved] Issue logging into account

Is anyone else having an issue logging into their Magix account? (https://www.magix.com/us/support/my-service-center/)It will never login and all I get is this:The server is working for your request... please wait!Ihre Anfrage wurde bereits

SOUND FORGE

4 answers, most recent on 7/20/2022

RE: [Solved] problems after installing SF15Pro build 161 (64-bit)

Hi @SteveMTNO,The multi-instance default was added in an update patch to SFP-14 (with little notice or instructions to change it back), which caused each opened file to launch a new instance of SF. In any case, you can revert back to the

SOUND FORGE

4 answers, most recent on 7/20/2022

[Solved] problems after installing SF15Pro build 161 (64-bit)

I recently installed SF15Pro build 161 (64-bit) for Windows 10 Pro and have noticed a couple issues that I didn't have before this: - Every time I start the program now, I get a dialog box wanting me to "Renew the Update Service"... how do I make

Movie Studio

4 answers, most recent on 3/13/2022

RE: [Solved] Start Up Error - unelevated post finished process could not be created

@RobCharles1981 Hi Rob. Take a look at this Error code post for Windows. Ray.

Movie Studio

4 answers, most recent on 3/13/2022

[Solved] Start Up Error - unelevated post finished process could not be created

Hello, I'm on Windows 10 Pro as my O/S and use Movie Edit Pro 2021 Premium and running the update to update to 2022. When I do all the updates and attempt to launch - I get this error popping up as per image - anyone know what this is? I Checked my

Movie Studio

11 answers, most recent on 3/14/2022

RE: [Solved] Movie Edit PRO update error

@blvigh The final version of MEP 2021 was 20.0.1.80. Any update from now on will be to MEP 2022 if you still have a valid update service. If there are no other suggestions, I would suggest you go to your My Products page on Magix.com (log in first),

Web Designer

6 answers, most recent on 3/26/2022

[Solved] Error "Renew the Update Service"

I have made "Update Service" some days ago. Software is working properly, but when I start Xara Web Designer Premium, I allways get a message "Renew the Update Service". I have clicked on "Ok", the program (Service Update) ended. Xara is working.

Movie Studio

8 answers, most recent on 2/28/2022

[Solved] My movie edit pro no longer starts

My movie edit pro no longer starts. The surf lady appears and then ... nothing. Reboot did not help. Reinstall did not help. I run W10 pro v10.0.19043. Any clues? It has worked for years. I found that the update service is expired. could that be the

Audio Cleaning Lab

7 answers, most recent on 1/5/2022

RE: [Solved] AAC codec activation

thank you all for your assistance. The Magix help desk managed to track my previous code and was able to provide it. 5 Star service!

Web Designer

2 answers, most recent on 1/3/2022

RE: [Solved] Different Versions of Same Product

@Juliene Hi I assume that your Update Service expired and you did not download all of the Online Gallery - if you re-install after the Update service expires you get the original version you purchased and do not have any access to the Templates -

Web Designer

2 answers, most recent on 1/3/2022

[Solved] Different Versions of Same Product

Hi there everyone. I happen to own (or had purchased) several different versions of Xara Web Designer over the years. I've recently re-installed all of them to find one of them that will work for just the simple website/blog I am doing. I don't need

Music Maker

2 answers, most recent on 1/7/2022

RE: [Solved] Magix software

@John-Schreiber No. Just log into your user account and redownload the installation program under "My Products". https://www.magix.com/int/support/my-service-center/

SOUND FORGE

2 answers, most recent on 12/28/2021

[Solved] VST3

Sound Forge Studio 15 ----Version 15 -----Build 121---- 16 Bit Will the Sound Doubler from Isotope work in Sound Forge Studio 15? If so, should you use the assigned folders for VST3 files or create a new folder in Programs 64. It's currently in the

Movie Studio

8 answers, most recent on 12/28/2021

[Solved] Two connection errors when starting Movie Edit Pro Plus

Whenever starting for the first time each day Movie Edit Pro Plus 2022 (also happened with version 2021) I always get two error message windows: "Socket operation times out" (for which the header reads:

Music Maker

16 answers, most recent on 12/16/2021

RE: [Solved] 2021 Premium Edition membership

@MohammedMohit-AlMazumder Are you using the correct user account? You can look up your user account here https://www.magix.com/int/support/my-service-center/ Is Music Maker Premium Edition listed under your products? It's odd that resetting the

Music Maker

3 answers, most recent on 12/3/2021

RE: [Solved] how to change language?

@ode_seno Please look in the subfolder MAGIX\Music Maker\29\MusicMaker\Language if there are files like local_en_II.cfg, local_en_UK.cfg, local_en_US.cfg, MusicMaker_EN.dll and MusicMaker_en.qm. There is also a text file with the name MusicMaker.ini

Video Pro X

8 answers, most recent on 1/29/2022

RE: [Solved] After update installation cannot activate - error code 24

@U-Gottschalck claiming my original serial number was originally registered under a different email adress That is the crux of the problem! Are you sure you used the same email address to register the original purchase as you are now using to

SOUND FORGE

3 answers, most recent on 11/24/2021

RE: [Solved] technical problems with soundforge 15 pro. keyboard, cursor, level

Welcome to the Magix Sound Forge users community @Martin-Piyadhammo. I donot recall any reports of all these issues happening at once. Does your PC have the minimum requirements. Win 8 or 10, Processor: 1 GHz RAM: 512 MB Graphics card: Onboard, min.

Audio Cleaning Lab

3 answers, most recent on 11/18/2021

RE: [Solved] The program (Audio cleaning lab) want me to register again.

@Anders-Jnsson Welcome to the Magix user to user forums, so not a contact for any Magix staff and no-one here can really help you, sorry. Apart from suggesting you log into your Magix account, go to My products, find the listing for whichever

SOUND FORGE

3 answers, most recent on 11/8/2021

RE: [Solved] Upgrade From Sound Forge 8

If your SF-8 info is not listed in your 'Service Center > My Products' account, you may had used a different email address when you last activated SF-8. Also, check out this recent comment on upgrading. If you have problems, emaill:

Photo & Graphic Designer

6 answers, most recent on 10/21/2023

RE: [Solved] Email address for Magix support

@David-Lane-Joynt Welcome to the Magix user to user forums. There is no email address which you can use but you can reset the number of activations yourself. Go to your Magix account https://www.magix.com/us/support/my-service-center/, log in, go to

Xara Designer Pro

2 answers, most recent on 11/1/2021

RE: [Solved] Reinstalled on new PC, now Upgrade is missing

@Haiden-Floyd Welcome to the Magix user to user forums. When you originally purchased XDP 16 you would also automatically have been entitled to 12 months of Updates. In your case, it seems the updates included the new version 17. At the end of that