• Video Pro X

  2 answers, most recent on 3/13/2026

  [Solved] Intel Arc PRO B60 GPU causing white flickering exporting 4K video
  Hi community and Magix,   I recently up graded and built and new computer.   Processor - Intel(R) Core(TM) Ultra 9 285K (3.70 GHz) Installed RAM           - 128 GB (127 GB usable) System type - 64-bit operating system, x64-based
• ACID

  One answer, on 4/18/2025

  RE: Reset my whole computer. Now it wont let me re-activate!!!!Help!!!!
  @WilliamB Welcome to the Magix user to user forums. Go to your Magix account, log in and go to My products. Find the listing for your software and then go to Show more details, where you will find a list of all your current activations of the
• Music Maker

  2 answers, most recent on 5/13/2024

  [Solved] I have the same problem with every project I open and play
  Every time I open a saved project of mine to play it, the audio is very messed up. It starts wherever the red playback line is and continues, but it carries a first second of audio on non-estop repeat while the normal audio plays. These two things
• Music Maker

  One answer, on 12/23/2024

  RE: Preciso da senha do samplitude pro x5
  @josejoao-s Bem-vindo aos fóruns de usuários do Magix. Supondo que você possua e tenha registrado sua compra do Samplitude Pro, acesse https://www.magix.com/us/support/my-service-center/, faça login, vá para Meus produtos e encontre a listagem do
• Movie Studio

  26 answers, most recent on 1/27/2024

  [Solved] An Error occured during Export
  The software worked perfect, after about the recent windows update I open Movie 2023, export to Mpeg-4 and I get the Message on the render An Error occered on Export , one possible solution is to select another preset or disable hardware encoding in
• Movie Edit Now

  8 answers, most recent on 2/11/2026

  RE: magix movie edit pro mx
  @ali-ahmad Hi . . . . magix pro 17 plus . . . try to update online for the one time activation function but comes up already registered-error code-24 . . . . Do you mean Movie Edit Pro 17 released in 2010, or Movie Edit Pro 2017? Was the software
• SOUND FORGE

  One answer, on 2/9/2026

  Software is not registering any sounds from my interface.
  i'm using Windows 11 home Version    10.0.26100 Build 26100System Manufacturer    LG ElectronicsSystem Model    17Z90TL-H.AUB6U3Processor    Intel(R) Core(TM) Ultra 7 258V, 2200 Mhz, 8 Core(s), 8 Logical Processor(s)Installed Physical Memory (RAM)  
• Samplitude

  20 answers, most recent on 10/27/2025

  RE: BorisFX managing Samplitude family of products now.....
  @john_barr Please do not post untruths; Only Vegas is updated is demonstrably wrong since each of Music Maker, Video Deluxe and Video Pro X have all been recently updated. JeffForum Moderator I meant that Vegas is the most up-to-date software. Am
• SOUND FORGE

  7 answers, most recent on 10/24/2025

  RE: Not received product key against
  @Amit-Kamble Then you need to contact customer support at infoservice@magix.net. Try to write as much information as possible (your name, e-mail address, purchase date, which software you tried to purchase etc.), so they can look it up in their
• Video Pro X

  2 answers, most recent on 3/6/2026

  RE: DOSNT WORK AT ALL CRASH CRASH CRASH
  @Tim-Franks Support has about two thousand open tickets. We received this information a few weeks ago, so it might take some time. Basically, it's enough to write to infoservice@magix.net and tell them you want to return the software. But
• Movie Studio

  15 answers, most recent on 6/17/2024

  RE: [Solved] How to do basic video editing in Magix
  @Lawrence-Schwartz  Hi, pls note Magix Movie Studio is not an upgrade from Vegas & has never been, it is a completely different program, the correct upgrade would be to Vegas Pro. The interface is pretty much as you would know & recognise,
• Movie Studio

  46 answers, most recent on 4/10/2025

  RE: Stereo not supported - burning disc
  @BrenyC HI Brendan . . . . I am wondering if other editing programs would have the same problem or is it just magix? . . . . Any video editor or disc creation software that uses the RTX video encoder via NVENC, will revert to software encoding on
• SOUND FORGE

  6 answers, most recent on 12/13/2025

  RE: Reactivation of SF 10 after upgrade to SF18
  @Pinhas-Shpater If you are trying to use your activation code for SF18 to activate SF10 that will not work. The activation code is different for each version. If you still have access to your activation code/serial key for SF10 please read
• Music Maker

  3 answers, most recent on 1/23/2025

  RE: Recovering serial number
  @Former user Between Music Maker 2018 and 2024 the base app was free, so maybe it's not showing because of this. If you bought Music Maker 2019 inside the in-app-store it might not have a separate serial number. I would suggest you try this download
• Movie Studio

  25 answers, most recent on 8/7/2025

  RE: Any decent support for Insta360 videos yet?
  @WarbirdVideos Since these are not the forums for Vegas Pro (which is the NLE software you specifically mention) perhaps your question would be more likely to receive an answer if you post to its dedicated forum, here. JeffForum Moderator
• Off topic

  2 answers, most recent on 4/11/2026

  RE: Ownership of Vegas Pro
  @Time-Tree Magix is bleeding money. They went nearly bankrupt in 2023. They needed to downsize massively and couldn't longer support multiple video and audio editing programs and sold about 3/4 of their portfolio to BorisFX. The content creation
• SOUND FORGE

  6 answers, most recent on 4/25/2024

  RE: [Solved] Sound Forge Audio Studio 17 - won't open on Dell Laptop Windows 11
  @JULIAN-FLETCHER Try holding CTRL and SHIFT and double clicking on the program icon to start Sound Forge. Keep holding CTRL and SHIFT until a small window appears that will ask you if you want to reset the program settings. Maybe it will work
• Off topic

  163 answers, most recent 19 hours ago

  RE: Magix support has not responded to support tickets for months
  @Steve-Jones3743 as of 2025, OVHcloud has taken over as the Host for Magix As both John and I have pointed out to you, OVHCloud is now the host for what used to be known as "Magix Online World". This is completely different to Magix support, sales
• Off topic

  163 answers, most recent 19 hours ago

  RE: Magix support has not responded to support tickets for months
  @Gr8fuldan Hi . . . . everyone keeps saying to log into your account. . . . thus I forgot my password. I put in for a change of password under forgot password and got no email back. . . . . You wouldn't, the email is sent to the old address with
• Movie Studio

  9 answers, most recent on 10/17/2025

  RE: can someone help me remove dog barking and a car racing up the street
  It can be done, but the software costs money. All you have to do is watch the first minute and can see what it can do. And this was 2 years ago. There are people creating stems of a drum kit. The drummer is playing the drums, and they isolated each
• Movie Studio

  46 answers, most recent on 1/28/2026

  RE: BEWARE Latest Nvidia GTX 591.44 Drivers
  @vdl-user-v19, @CubeAce, @me_again Hi I agree with Andy this is more than just an issue with Magix software, there a reports of different video editors also being affected in different ways, and simple video playback issues where the player is set
• Off topic

  2 answers, most recent on 10/16/2025

  RE: [Closed] paying for software.
  @Barry-Vaughan Welcome to the Magix user to user forums. Yes, I am sure you can gift the software but please read this pinned post and follow the advice given there. This thread will be closed. JeffForum Moderator
• Movie Studio

  One answer, on 5/27/2025

  RE: Repeated Serial Number Prompt in Movie Studio After Reinstall
  @samtheman Hi . . . . repeated serial number prompt . . . . Try disabling your Antivirus program Real time and/or Folder protection feature(s) and activate Movie Studio (MMS) then restart MMS. If this works, re-enable the turned off Antivius
• Movie Studio

  16 answers, most recent on 12/23/2025

  RE: No video only sound
  @me_again, @emmrecs Hi Snapdragon chips are a 'System on a Chip' (SoC) , ie they are CPU, GPU, audio, and other hardware devices, all rolled into one chip with lower power requirements, then for example CPU, GPU and motherboard combinations found in