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Good afternoon, I'm having what is becoming a very cumbersome issue when attempting playback. I downloaded Magix Movie Studio 2023 Platinum this morning and each time when attempting playback, the program freezes for about 20 seconds before playback

Movie Studio

11 answers, most recent on 1/31/2024

RE: on load, the welcome screen hangs

All files are there by the same order (Note: the "Documents" folder name is shown as "Public Documents", if i try to create a "documents" folder at the same place is says it already exists, so i assume it's just the way the browser displays the

Movie Studio

5 answers, most recent on 12/27/2024

RE: [Solved] Login to My Account for Magix

Thank you emmrecs and johnebaker for taking the trouble to answer. To be honest I found I could log on using my laptop, Windows 11, and Firefox but this new PC just didn't want to know. Other Support login sites (such as trying to change password)

Movie Studio

7 answers, most recent on 11/10/2024

RE: Program will not run.

@George-Moore Hi George Your Movie Studio is the current major version, ie v24, however you are missing 2 patches, 24.0.1.216 and 24.0.1.219. From the additional information, what is your computer specification, including Windows version and

Rescue Your Videotapes!

17 answers, most recent on 3/31/2024

RE: Can't get it to work on 2 different laptops

@Charles-Kelly Hi . . . . Nothing works on any option except the bottom one where the levels start to go green but a strange acoustic feedback starts. . . . . That is probably due to feedback from the laptop speakers to the microphone. From the list

Rescue Your Videotapes!

14 answers, most recent on 9/17/2023

RE: Magix Video Saver no image in the program

You can choose from a camera built into the laptop and a USB converter. The error indicates that the device is not connected or does not recognize the device.

Movie Edit Now

16 answers, most recent on 10/22/2024

Cannot Open Video Files Recorded With OBS In MAGIX Movie Edit Pro 14

Hello, I have been having an annoying problem with MAGIX Movie Edit Pro 14 software after reinstalling it onto my laptop after years of not using it or having it on any of my computers. The issue is that when I record with OBS screen recorder and

ACID

One answer, on 12/13/2023

QUESTION!!

I purchased Acid Music Studio 11 and it has an activation code and a DVD. The instructions say to use the DVD to install the program but my laptop has no disc drive! Am I able to still use the product I already purchased? I used version 7 years ago

Video Pro X

31 answers, most recent on 8/28/2024

RE: Selecting Movie Settings with VP X16

@AAProds Hi Al When I did the test on my laptop, during Cut 1 there was virtually no SSD drive activity and the CPU was < 4% usage. In the end I aborted the first export, changed the Import setting to UHD 630 and tried again, rendering started

Music Maker

22 answers, most recent on 3/20/2025

RE: New Install; Music Maker 2024 - Laggy and Crashes

@johnebaker @gjonny, Sorry for the confusion guys. I updated my signature; the computer is a Lenovo Legion Slim 7 laptop. John good to see you have a similar computer and that Music Maker runs fine on it. I'm actually impressed that it runs smoothly

Video Pro X

25 answers, most recent on 8/10/2024

RE: No Hardware Encoding 9:16 ONLY!

@CubeAce, @Gid, @AAProds Hi everyone Using: VPX16 all combinations in Device options for UHD 630, RTX 2060, both on PC and laptop Al's and some of my video files Default MP4 h.264 1080x1920 25fps export preset hardware acceleration is used on the

Samplitude

5 answers, most recent on 1/29/2024

RE: No sound coming from any output source

@T-G5352 All other computer sounds (notifications, youtube, etc.) work as normal. While Samplitude is running? This shouldn't be possible while using the Magix Low Latency or Asio4All drivers. They block audio for all other applications. Your

Movie Studio

31 answers, most recent on 4/3/2024

RE: MEP 2022 freezes for 10-seconds everytime | 30-seconds after startup!!

@Apollo89x Hi . . . . And my C-drive has 50GB available (*out of 240GB total capacity). . . . . That is very close to the free space Windows requires to work effectively, 20% is recommended for small drives ( < 1TB ) add on the extra free space

ACID

9 answers, most recent on 9/3/2024

RE: ACID Pro/Music Studio still a valid tool/DAW choice in todays market?

For the record to all ACID users/potential users.... There is a difference in AMS11 and AP10 core program... Pro 10 is newer as it turns out, and way more powerful too of course... My Win 11 laptop does not like AMS11, but AP10 installs, locates

Other products

One answer, on 2/21/2024

[Closed] Help with VegasPro and Asus Dial

I purchased a laptop from Asus that has a built in physical dial. When researching a new laptop I settled on the ASUS because of the dial. Besides working with popular software, it boasted being able to make custom functions. Turns out, by popular

SOUND FORGE

6 answers, most recent on 2/15/2024

Sound Forge not recording

I just installed Sound Forge 16.1.2 (Build 57) on a new HP laptop running Windows 11. However, now only my voice is getting recorded using an external microphone. Any other sounds, such as what's coming through my speaker or a musical instrument

Movie Studio

12 answers, most recent on 3/26/2024

RE: Is there a way to download any bug fixes for Movie Studio 2023?

@Fred-Hoeser HI . . . . If I wait until the light on my hard drives go from solid to blinking . . . . Are you, as @Former user, suspects, exporting to external USB drive(s) and is the computer a laptop. If so in addition to Gid's comment, try

ACID

11 answers, most recent on 12/30/2025

[Closed] DLM manager fails to load on installation, so no built in plugins

I've just installed Windows 11 Home (22h2 64 bit) on my laptop, but now when I install Acid Pro 8 the DLM Manager fails to load, which prevents built-in plugins such as ReverbFX and ExpressFX from appearing. I have already performed a thorough set

Video Pro X

58 answers, most recent on 1/21/2024

RE: Poor result on still image travelling

@AAProds Hi Al Please do not tell my laptop it is an 'odd ball' ? Windows cannot do maths properly the refresh rate is 144 Hz and Marc's image pan plays smoothly at all framerates from 24 - 60 fps. 😱😰😂 John EB

Movie Studio

70 answers, most recent on 9/19/2025

RE: Reasonably affordable graphics card for Magix Movie Edit Pro Plus

I guess at this point, I don't really have a choice. Do you have a link? I stopped buying the updates after a while because my PC can't keep up w/ the hardware required and I really don't use much of the things my editing software can do. Even

Movie Studio

16 answers, most recent on 12/23/2025

RE: No video only sound

@Odd-Aagesen Hi Black video on import is most commonly caused by issues with the graphics card (GPU) drivers or display options settings in the program for hardware acceleration of decoding, processing and export, where possible, by the GPU . Open

Rescue Your Videotapes!

9 answers, most recent on 1/30/2024

Video Converter not recognised

I can't get past "Please plug in video converter" in VideoSaver (latest version, downloaded today) driver load. I've tried re-installing the driver and followed the related posts but still no luck. The converter light is green. I've tried it on

Video Pro X

14 answers, most recent on 8/5/2024

RE: VPX16; Make Newblue Effect Window bigger!?

@browj2 Hi John, the display is the recommended 2560 x1600 and I think that is part of the problem. If I change the display to 1920 x 1080 the display becomes too large and VPX gets cut off. 1920 x 1080 full screen capture @johnebaker has a