• Photostory

  3 answers, most recent on 2/22/2022

  PHOTO STORY 2014 DELUXE
  After previous successful use of PHOTO STORY 2014 DELUXE, unable to use product. I either get error messages, told to reinstall and upon reinstalling will not connect over internet even though MAGIX will connect over internet upon login.
• Movie Studio

  3 answers, most recent on 2/16/2022

  I receive "error code 24" when trying to use the program, g
  I changed my email address, then changed my email address at the support center, tried to use the program, and received, "error code 24." "The serial number has already assigned to another email address." But I changed it at: MAGIX Service Center –
• Movie Studio

  One answer, on 2/12/2022

  RE: Unable to re-install program
  @Joseph-Stuto Welcome to the Magix user to user forums. There is a limit on the number of activations allowed for all, fairly recent, Magix software. I suspect MEP 2016 is one such app. As a user you have an activation limit of 2; it would seem that
• ACID

  6 answers, most recent on 2/11/2022

  Manage Files for VST Instruments/Plugins Supporting Acid Pro & MMM??
  Hi, I own Acid Pro 10 Suite, version 10.0.5 and Music Maker Premium 2021, version 30.0.4.44. Acid Pro 10 Suite comes with quite a few VST Instruments and Plugins, Music Maker comes with a fair selection also. I've noticed that MMM will load the VST
• Music Maker

  11 answers, most recent on 2/6/2022

  RE: Fresh install, won't play past 1min47sec increments. What gives?
  @Bradley-Sugarman Hi . . . . Tried redownloading old version and can't get past Magix telling me my computerID is incorrect . . .  I think the actual problem is they don't have MM15 available for download . . . . If you mean Music Maker 15,
• Movie Studio

  11 answers, most recent on 2/6/2022

  RE: can't login to MAGIX login
  @Eld_jr Hi I can see where the confusion is - the 'Secret question' is a reCaptcha feature which detects that you are a human trying to login - click the check box next to I'm not a robot. John EBForum Moderator
• Movie Studio

  11 answers, most recent on 2/6/2022

  RE: can't login to MAGIX login
  Your fast response has me speechless. Thank you thank you thank you. I'm attempting to login to www.Magix.com. I click the 'person' icon upper right "account login", and it redirects to https://www.magix.com/us/support/my-service-center/, where I'm
• Samplitude

  8 answers, most recent on 2/7/2022

  RE: Can't login to Magix.com
  The "security question" on my login is a reCaptcha I'm not a robot tick box which just needs ticking.
• Movie Studio

  11 answers, most recent on 2/6/2022

  RE: can't login to MAGIX login
  @Eld_jr Hi AFAIK the Magix accounts do not have a secret password - what is the web address where you are you trying to login to? John EBForum Moderator
• Samplitude

  8 answers, most recent on 2/7/2022

  Can't login to Magix.com
  The Magix.com login page is demanding a "Security Question", but there's no field available to enter one - and I do not have a record of setting a security question for my Magix login. I've tried both Firefox and Edge browsers with all
• Movie Studio

  11 answers, most recent on 2/6/2022

  RE: can't login to MAGIX login
  Attempting to login to my Magix account the page requests a "Secret Question", but I don't have a record of any "Secret Question" that I've set for Magix. No field appears for even entering a response. My username and password both check out, but I
• Movie Studio

  One answer, on 2/6/2022

  [Closed] Vegas Pro 15.0
  Hi, I have problem when i try to install sony vegas pro 15.0 on second device. Serial number to activate P3-Removed by Moderator login Removed by Moderator. I`d like to install it on second laptop lenovo DESKTOP-OTQPBQ4, Removed by Moderator Please
• Music Maker

  2 answers, most recent on 2/2/2022

  RE: an error has occurred during the process of purchase
  Hi mate, Actually a new update just came few minutes ago and the store login issue was fixed! Well done, the last thing could be to let the developer team to know that at the end of the activation I was forced to agreed to allow the company to send
• Music Maker

  2 answers, most recent on 2/2/2022

  an error has occurred during the process of purchase
  Does anyone know how to fix the login issue? I can't find a way to talk to someone from support to help me out. Cheers, John
• Music Maker

  8 answers, most recent on 3/9/2022

  RE: Frozen with blank "Automatic feature download and installation"
  I did a fresh install. Tried again this morning, hit "join" to log in - it crashed - stuck on the login page. Can't even get to the settings.It may be something else. I'll be doing a refresh on my computer system, but it may be up to a week before
• SOUND FORGE

  5 answers, most recent on 1/24/2022

  RE: Trial version don't work
  My problem... Register product We require some personal details for registering your product.Please note that fields marked with * are required.The extension code for the upgrading your trail phase will be sent to via email!  This email address
• Xara Designer Pro

  20 answers, most recent on 2/12/2022

  RE: refund required due to false promotion of cost.
  Sorry. I was incorrect, the package ordered was Xara Web Designer 18 Premium The email came from news@letter.magix.com The web site was from the
• Music Maker

  One answer, on 1/21/2022

  [Closed] Login issues
  Everytime i try to login to the store it say there has been an error during the purchasing process ive tried to clear the cache and it didnt work and just said the same thing how come its not letting me login in?
• Movie Studio

  One answer, on 1/19/2022

  log in
  Magix no longer recognizes my login and password but there doesn't seem to be any way to contact a live person. Is there any email address or phone number avail for this? Website is not helpful!
• Music Maker

  5 answers, most recent on 1/18/2022

  RE: Transferring Soundpools
  @philip-eames Hi, First off, if you are installing Music Maker onto a new computer, it will likely be MM2022 (it's free). The most recent update is 30.0.4.44. Can you confirm this? As soon as you login (Join), the program will acknowledge your 2021
• Off topic

  One answer, on 1/15/2022

  RE: Speaking to customer service
  @Emily-Pearcey Welcome to the Magix user to user forums. First, please do not create duplicate posts. I have closed your other post. Second, when you originally installed SF Pro 13, in order to run it you would have needed to set up a Magix account
• Music Maker

  6 answers, most recent on 8/6/2024

  RE: Accessing unlimited loops
  @catacosmosis THERE IS NO LINK TO THAT underneath my login email in the main window This can happen if your computers screen resolution is not high enough. Then you will not see the link. Not the issue - but thank you. From my previous post I have
• Music Maker

  6 answers, most recent on 8/6/2024

  RE: Accessing unlimited loops
  @catacosmosis THERE IS NO LINK TO THAT underneath my login email in the main window This can happen if your computers screen resolution is not high enough. Then you will not see the link.
• Music Maker

  6 answers, most recent on 8/6/2024

  RE: Accessing unlimited loops
  I'm having the same problem and the "help" article about checking my subscription and payment information is totally useless because THERE IS NO LINK TO THAT underneath my login email in the main window like their article says there should be. I