• Movie Studio

  27 answers, most recent on 4/20/2025

  RE: Activate Mpeg 4 Codec in Movie Studio 2025 Platinum
  @AAProds Hi Al . . . . the issue seems to be that the standard "MPEG 4 activation . . . . It may be, then again we have been caught out with 'non standard' combinations of video/audio codecs in 'MP4' videos before. Until we know for certain the
• Video Pro X

  31 answers, most recent on 8/28/2024

  RE: Selecting Movie Settings with VP X16
  @AAProds Hi Al When I did the test on my laptop, during Cut 1 there was virtually no SSD drive activity and the CPU was < 4% usage. In the end I aborted the first export, changed the Import setting to UHD 630 and tried again, rendering started
• Movie Studio

  One answer, on 6/22/2025

  RE: Cancellation of registration and new setup for new PC purchase
  @AKITERU-WATANABE Hi To do this login to your account at magix.com, use the same email address and password used to purchase/register the software. Under My products you will see your registred software, select More Details, from there you can
• Music Maker

  2 answers, most recent on 6/28/2025

  RE: need to download music maker mx version 18
  @Lance-Troian Hi Assuming the serial number begins with P2- it is unlikely that the product can be registered. If you wish to try, the download for your registered product is available in your account at magix.com, login using the Account icon top
• Other products

  9 answers, most recent on 5/31/2024

  RE: Problème d'activation
  @Azurik Contactez le service client à infoservice@magix.net  Ils doivent réinitialiser le compteur d'activation.     Contact customer service at infoservice@magix.net They need to reset the activation counter. Merci ! Je vient de le faire on verra
• Movie Studio

  7 answers, most recent on 6/5/2025

  RE: Worked fine …until app wouldn’t open
  @John-Crooks Thanks for the additional information. Was that Reliability Monitor screenshot made after you had reinstalled the app, because I see Update Notifier is shown as still being a problem? If so, have you restarted your computer since the
• Music Maker

  One answer, on 9/19/2025

  RE: ''Únlimited Loops and Samples'' subscription (Update Payment Info)
  @Bruce-Rogee Welcome to the Magix user to user forums. Because no-one who posts here has access to any Magix account information, other than their own, I think you will need to email infoservice@magix.net and request their help in resolving this
• SOUND FORGE

  3 answers, most recent on 7/29/2023

  RE: [Solved] How to activate on multiple laptops - soundforge 365
  @TheRealOdysseas “365” versions of Magix software can only ever be activated on one computer. So, if you do want to be able to use your software on another machine a second licence is required, sorry! You could always try emailing
• Movie Studio

  4 answers, most recent on 8/12/2024

  RE: SPEED video effect not working properly with key frames
  Sounds like Camera-Zoomshot; it's keyframes won't activate until you click on SPR first. That wasn't necessary in versions before the new combined SPR.
• SOUND FORGE

  3 answers, most recent on 7/29/2023

  [Solved] How to activate on multiple laptops - soundforge 365
  I go back and forth between 2 laptops. Is there any way to get soundforge 365 on both without buying another full license? That seems stupid. I get why they do it, but still. If there is not a way, then my second question is: are there limits to how
• Other products

  2 answers, most recent on 10/21/2025

  [Closed] Sony Vegas
  I have the software been holdin for years; Sony Vegas Pro HD Platinum 11.0; think it was free from something I bought from Newegg, and I would have had a different email address back then; I had it installed and working for a short time - way back
• Off topic

  No answers, created on 3/27/2024

  new product activation
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Per-Schei Does your invoice include a serial key? If so, have you tried entering that into your installation of MM? According to what you have written it would seem you already have an edition of Music Maker installed on your computer, so I wonder
• Audio Cleaning Lab

  14 answers, most recent on 3/4/2025

  RE: saving to MPEG 4
  @jamesglynn Hi . . . . my save titles were too long but even reducing the titles to one word "test" . . . . Is Audio Cleaning lab 4 running as a trial version, ie not activated with a purchased serial number? If so the movie length that can be
• Samplitude

  13 answers, most recent on 7/26/2024

  RE: Update/Patch for Samplitude Pro X8, Pro X8 Suite und Music Studio
  There are serial numbers for all software, but Steinberg Spectral Layers needs a license and activation code in addition to SNs. I will look again.
• SOUND FORGE

  5 answers, most recent on 7/17/2023

  [Solved] Activation issue / Reinstall SoundForgeStudio16
  Hi, I tried to reinstall Sound forge studio 16 which bundled with Vegas 20.I purchased it from your Japanese reseller SOURCENEXT.The issue is that I can not reinstall it to the same PC as before.I have not used Ozone but I tried it this time but it
• Video Pro X

  33 answers, most recent on 9/25/2024

  RE: Under Effects, using "Auto-exposure" doesn't tell you what it has done
  @AAProds See the image. This way you can see what is activated. Greetings,Rob
• SOUND FORGE

  2 answers, most recent on 4/24/2025

  RE: Sound Forge 7.0
  @Dennis-Garcia Visit Magix.com and use your old Sony login credentials (e-mail and password) to access your user account. There you should be able to download the installer. If this doesn't work you could get an external USB disk drive. I think they
• Photo & Graphic Designer

  7 answers, most recent on 5/6/2026

  RE: Cannot install my software on a new machine - no response to ticket
  @John-Baggott Hi . . . . Show more details” appears for the Web designer product (which is where you can remove PC’s that are no longer relevant) but there is no such option under the Photo & Graphic Designer 9 . . . The lack of the Show more
• SOUND FORGE

  8 answers, most recent on 1/26/2026

  RE: Non functioning Sound Forge / no response from support
  @Rod-Devonshire No Magix staff is active here. We are just users like you. The only recommendation I can make is that you should make sure you send a reminder to your latest open ticket every two or three days, don't wait a week without doing
• Movie Studio

  3 answers, most recent on 1/30/2025

  RE: Blury Screen
  @DRORENGEL Try deactivating the lightning bolt at the bottom-right of the monitor. When it's blue, it's active. You can also right-click it to select what you want to improve performance on low-powered machines.
• SOUND FORGE

  7 answers, most recent on 4/30/2024

  RE: unable to activate for new pc
  If your Sound Forge 12 license is already activated on two (2) PCs, one of the activations with need to be deactivated to re-activate SF-12 on the third PC. Visit the MAGIX Service Center and log into your account, go to My Products > Show More
• Music Maker

  6 answers, most recent on 8/10/2024

  RE: Can I install Music Maker Premium on 2 computers?
  @glenconmc How old is your "old MMM programme"? All recent versions of the programme can be installed on two machines but that may not be the case with older versions. Also, have you previously installed this old version on another computer? If so,
• Music Maker

  8 answers, most recent on 12/30/2025

  RE: Soundpool problem
  @Tony-Kovac Thank you for creating this thread but please do not, in future, post the same question THREE times!  Multi-posting of the same thing is likely to lead to you being banned from the forums! How, exactly, did you activate MM 2026? Since