Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

Whenever starting for the first time each day Movie Edit Pro Plus 2022 (also happened with version 2021) I always get two error message windows: "Socket operation times out" (for which the header reads:

Music Maker

16 answers, most recent on 12/16/2021

RE: [Solved] 2021 Premium Edition membership

@MohammedMohit-AlMazumder Are you using the correct user account? You can look up your user account here https://www.magix.com/int/support/my-service-center/ Is Music Maker Premium Edition listed under your products? It's odd that resetting the

Music Maker

3 answers, most recent on 12/3/2021

RE: [Solved] how to change language?

@ode_seno Please look in the subfolder MAGIX\Music Maker\29\MusicMaker\Language if there are files like local_en_II.cfg, local_en_UK.cfg, local_en_US.cfg, MusicMaker_EN.dll and MusicMaker_en.qm. There is also a text file with the name MusicMaker.ini

Video Pro X

8 answers, most recent on 1/29/2022

RE: [Solved] After update installation cannot activate - error code 24

@U-Gottschalck claiming my original serial number was originally registered under a different email adress That is the crux of the problem! Are you sure you used the same email address to register the original purchase as you are now using to

SOUND FORGE

3 answers, most recent on 11/24/2021

RE: [Solved] technical problems with soundforge 15 pro. keyboard, cursor, level

Welcome to the Magix Sound Forge users community @Martin-Piyadhammo. I donot recall any reports of all these issues happening at once. Does your PC have the minimum requirements. Win 8 or 10, Processor: 1 GHz RAM: 512 MB Graphics card: Onboard, min.

Audio Cleaning Lab

3 answers, most recent on 11/18/2021

RE: [Solved] The program (Audio cleaning lab) want me to register again.

@Anders-Jnsson Welcome to the Magix user to user forums, so not a contact for any Magix staff and no-one here can really help you, sorry. Apart from suggesting you log into your Magix account, go to My products, find the listing for whichever

SOUND FORGE

3 answers, most recent on 11/8/2021

RE: [Solved] Upgrade From Sound Forge 8

If your SF-8 info is not listed in your 'Service Center > My Products' account, you may had used a different email address when you last activated SF-8. Also, check out this recent comment on upgrading. If you have problems, emaill:

Photo & Graphic Designer

6 answers, most recent on 10/21/2023

RE: [Solved] Email address for Magix support

@David-Lane-Joynt Welcome to the Magix user to user forums. There is no email address which you can use but you can reset the number of activations yourself. Go to your Magix account https://www.magix.com/us/support/my-service-center/, log in, go to

Xara Designer Pro

2 answers, most recent on 11/1/2021

RE: [Solved] Reinstalled on new PC, now Upgrade is missing

@Haiden-Floyd Welcome to the Magix user to user forums. When you originally purchased XDP 16 you would also automatically have been entitled to 12 months of Updates. In your case, it seems the updates included the new version 17. At the end of that

Web Designer

4 answers, most recent on 6/17/2022

RE: [Solved] PLEASE HELP!!! Xara online webhosting...

@emmrecs Hello Jeff! Thank you SO much for responding to my post and providing the customer service details. I was finally able to contact them and they helped me solve the problem. Just in case anyone else has this problem... I was trying to log in

Web Designer

4 answers, most recent on 10/1/2021

RE: [Solved] Getting latest update

@Jack-Eccles Welcome to the Magix user to user forums, so not a contact for any Magix staff. Because these are public forums you should never post confidential, personal data, like your email address here. Hence I have edited your post. To which

SOUND FORGE

3 answers, most recent on 8/5/2021

RE: [Solved] Dell Sound Forge License Key to Product Code

@Gregory-Peck Hello, Welcome have you tried this method here Forum Moderator

SOUND FORGE

One answer, on 8/4/2021

RE: [Solved] Sound Forge 365 and new or additional computers

Hi @Jimrin, Sound Forge 365 can only be activated on one (1) PC at a time. You can deactivate it though on the original PC and re-activate it on a new PC. This should be in your Magix Service Center account settings. Deactivate may be in the Sound

SOUND FORGE

3 answers, most recent on 7/28/2021

RE: [Solved] This serial number has already been registered to another email addres

Assuming you purchased the software from Magix, check the email address you are using is the same as you purchased the software with. It may be different than the one you use for the forum. Otherwise you will need to contact Magix customer

Off topic

2 answers, most recent on 7/27/2021

RE: [Solved] How Do I Transfer Magix Software To A Newer Computer

@Steven-Price Go to https://www.magix.com/int/support/my-service-center/ and enter your e-mail and password. Then click on "My Products" and scroll down for your version of Photostory. There you can download the installer and also deactivate the

Video Pro X

3 answers, most recent on 7/25/2021

[Solved] Update service for Video Pro X 17.0.3.68 and can't contact Magix

Hi, I got the Video Pro X on August 15, 2020, which includes 1 year of Update Service. Today it is July 25, 2021 which is within the year of Update Service.But when I try to update the program, it asks me to pay to extend the service even though I

Movie Studio

15 answers, most recent on 7/19/2021

RE: [Solved] Reinstallation of Movie Edit Pro 2021

@LightfireCreative What was the exact date on which you purchased MEP 2020? The update Service runs for exactly twelve months from that date. If that service expires and you choose not to renew it and then find yourself in the situation that you

Movie Studio

15 answers, most recent on 7/19/2021

[Solved] Reinstallation of Movie Edit Pro 2021

Hi, Last year I purchased Movie Edit Pro 2020 with the promise of a 1-year upgrade service. A couple of months after I purchased MEP 2020, the newer 2021 version arrived and I updated to it through the included upgrade service. I understand it

SOUND FORGE

2 answers, most recent on 7/13/2021

RE: [Solved] Sony Movie Maker Serials Invalid

I do not think SCS (Sony) versions of Sound Forge and Vegas can still be registered off-line. Otherwise all the SCS user info was ported over to Magix in 2016-17, so activation of legacy versions online can still be done. You must use the original

Music Maker

One answer, on 7/3/2021

RE: [Solved] transfer magix music maker version 28.0.3.51 from laptop to pc

@Jemaine-dinkha Go to https://www.magix.com/int/support/my-service-center/ and enter your e-mail and password. Then click on "My Products" and scroll down for your version of Music Maker. Download the installer and install it. Then start the program

Xara Designer Pro

2 answers, most recent on 6/21/2021

RE: [Solved] No access to online catalogue

@briadair Hi Brian, Not sure what you mean, however, if you download everything possible from the on-line catalogue before expiry, everything will still be in your Local Design Gallery. I did and everything is still there. I have version

Web Designer

2 answers, most recent on 6/7/2021

RE: [Solved] Your Update Service has expired, so you cannot activate this version

@melimatelie Welcome to the Magix user to user forums, so not a contact for any Magix staff and the software is not ours. I'm not sure I completely understand what you are asking but I think you have just reinstalled your version of Web Designer on

Web Designer

2 answers, most recent on 6/7/2021

[Solved] Your Update Service has expired, so you cannot activate this version

Hi.My Update Service has expired yes, but I was still using the program, without the updates. No I updated my pc and cannot open the program. I deactivated the pc I had at my account in Magix Center, but I cannot register the new one. I don't want

Other products

One answer, on 6/3/2021

[Solved] vegas image and efx do not open ;(

I have written to you before quite angry that both image and fx which I bought as part of Vegas post product do not open stating that the product needs to be activated. IT HAS BEEN ACTIAVTED FOR MONTHS