• SOUND FORGE

  9 answers, most recent on 2/13/2025

  RE: How to set up Sound Forge Pro 17 (x64) to record audio?
  This is a real horror! None of the options are working! No matter what driver I choose it won't record! It works on Adobe Audition 21 but SF 17 won't! It neither records what is heard from the computer nor the input in the sound card!
• Video Pro X

  25 answers, most recent on 2/11/2026

  RE: Cannot start VPX17 by double-clicking on MVP file
  @browj2 Hi John, An addition to my previous answer. If the program you want isn't listed in the menu, scroll all the way down and click "Choose an app on your computer." Go to C:\Program Files\MAGIX\Video Pro X17 and click on video_pro_x.exe; this
• Video Pro X

  25 answers, most recent on 2/11/2026

  RE: Cannot start VPX17 by double-clicking on MVP file
  @browj2 Hi John, This is very bizarre! I've just tried the double-click on an .MVP file (which worked this morning) and now get exactly what you were seeing, i.e., nothing happens, not even the screen I saw before which asked me to select an app! It
• ACID

  52 answers, most recent on 2/20/2025

  RE: Frequently Asked Questions
  So, buying a new computer makes the existing serial number "INVALID." tHAT'S CRIMINAL!
• SOUND FORGE

  14 answers, most recent on 2/3/2025

  RE: LOUD STATIC NOISE
  @EHS This could be caused by the Magix Low Latency ASIO driver (a rebranded, older version of ASIO4ALL). If you want to uninstall Magix Low Latency you can press the Windows key + R on your computer keyboard, and type REGEDIT in the Open
• Video Pro X

  9 answers, most recent on 8/23/2025

  RE: Video pro x16 does not start
  @john1893 Hello John, Go to: C:\Users\User\AppData\Roaming\MAGIX\Video_Pro_X16 and delete the Video_Pro_X.ini file, then restart Pro X16. Deleting the INI file will reset Pro X16 to its default settings and fix any computer configuration
• Movie Studio

  89 answers, most recent on 5/5/2025

  Upon importing my photos, they turn to black and white or all black
  Movie Edit Pro Plus 2022. It was running okay but then suddenly upon importing my photos, they almost all turn to black and white or all black. I am using a Dell Alienware Aurora R13 computer Windows 11 , with NVIDIA GeForce RTX3080 10GB graphic
• Movie Studio

  7 answers, most recent on 11/8/2024

  RE: Export Error
  @natebarker Hi In addtion to @CubeAce comment, is your computer specification given in your signature correct, given you are running Windows 11? John EBForum Moderator
• Movie Studio

  2 answers, most recent on 11/19/2025

  Unable to Install Magix Video Premium 2026 on Windows 11
  I have followed other instructions regarding disabling Firewall and Anti-Virus (no additional programs outside of Microsoft Windows installed/running). The installer continues to fail with or without Admin authorization, from both the default
• Movie Studio

  20 answers, most recent on 10/9/2025

  RE: Video files not loading
  Hi John,   I have listed info on the computer, CPU and Graphics card. Desktop H2EN00V, Inspiron 3881, BIOS 1.31.1 (tupe - UEFI) Processor Intel (R) Core (TM) i5-10400 CPU @ 2.9GHz Memory 16348 RAM Page file 7818 mb used, 9321 mb available DirectX
• Video Pro X

  7 answers, most recent on 8/21/2025

  RE: Import boosted video from Pixel-phone gives error
  @GerritOut Please follow the advice given and download, install and use MediaInfo (it gives rather more information than the VLC data you showed). Also, please specify exactly which Magix video editing app you are using, as @johnebaker asked
• Music Maker

  5 answers, most recent on 2/11/2025

  Can't drag loops onto my system
  Hi All, I'm using Magix Music Maker Premium 2025 and suddenly It stop allowing me to drag and drop loops into my system. I Was getting an error message that my system/computer/file or something like that may be full. Can anybody help?
• Movie Studio

  One answer, on 8/3/2024

  [Closed] I have to change my stationary computer into a new one since the old o
  I have the following applications from you: Movie Studio 16 Platinum and cant instal on new computer. I have license: P3-Removed by Moderator I forgot my password to Magix. Regards Bo Schubert, Removed by Moderator
• Photostory

  2 answers, most recent on 3/26/2025

  RE: Project automatisch opnieuw laten afspelen
  @Margret-Brandhoff Hi How or with what is the exported video going to be displayed on? In the case of an exported video file eg MP4: a computer, the viewer has to turn looping on in the player.  a website, the software used to create the site
• Music Maker

  3 answers, most recent on 8/13/2024

  Restore purchases
  I was using Magix on another computer, that said computer broke and I went to buy a new one. I had over ten soundpools and am unaware of how to restore them. I used magix maker 2024 and never had to pay for anything besides the sound pools, but now
• SOUND FORGE

  3 answers, most recent on 6/10/2024

  RE: CD audio does not load in Sound Forge 2
  I started having this exact same audio CD import issue when I got a new computer and installed Cleaning Lab 2, which I had been using on another computer without any import issues. I have since upgraded to versions 3 and 4, and the problem persists.
• Movie Studio

  14 answers, most recent on 3/26/2026

  RE: Hardware Rendering
  I edit and render 4K. Rarely if ever anything with a lower resolution since I edit what I shoot. So I really can not comment on editing/rendering in 1080 or lower. I guess there isn't much difference between your computers in the lower resolution is
• Music Maker

  5 answers, most recent on 3/9/2023

  [Solved] Distortion sound
  Music Maker 64 Bit version 31.0.4.35 I have tested all my audio systems from my mics, to my computer and sound board. I tested the sound out by playing Spotify and it was crisp clear sound. When I use the mics through the sound board, sound is
• ACID

  7 answers, most recent on 4/1/2026

  remotely support me sort out acid 11 issues
  Since upgrading from7 to 11 I've have had nothing but issues. From acid has stopped working messages, (50% of the time) to strange audio corruptions like digital distortions. Ive taken all VST out of projects as some forums suggest but still no
• Photostory

  15 answers, most recent on 1/28/2026

  RE: 2026 Manual doesn't agree with program - Split Photostory, etc.
  @doane HI You can ignore that 'error' message it means there is no set GPU which can hardware accelerate the encoding of the video. The CPU will do all the processing and encoding, however it will take considerably longer to complete. However if the
• Photostory

  20 answers, most recent on 9/23/2024

  RE: Auto startup
  @donjen33 Hi I am assuming from the CPU model that this is a laptop. The issue you are describing would suggest that either: the program did not shut down correctly with a sub porcess still running when the computer is shut down, in which case try
• Music Maker

  6 answers, most recent on 9/12/2023

  [Solved] Questions on Soundpool Commercial licensing
  Hi Everyone, Need some help... New to Music Maker, Purchased the program 2024 and unlimited Soundpool loops unlimited yearly subscription. I have downloaded two of the soundpools with my unlimited subscription (Soundpool A & Soundpool B for
• Video Pro X

  22 answers, most recent on 6/1/2024

  RE: My Video Pro X keeps crashing
  My computer guru (he's full time computer tech who makes house calls) is making recommendations and will be coming over. Thank you so much for your everything. I will show him all the help you've given me if might spark something for him.
• Music Maker

  22 answers, most recent on 3/20/2025

  RE: [Solved] New Install; Music Maker 2024 - Laggy and Crashes
  @johnebaker, @gjonny I reached out to Magix Support and we were able to satisfactily implement a workaround until the development team implements a permanent solution. Based on the feedback I recieved from Support, I realised that this issue has