Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

I'm sorry I was not clear. I clicked on the link in an email ad from Magix, selected the product I wanted to buy, The next page gave to option of using paypal or credit card, or some other way to pay. I chose credit card and began entering the

Movie Studio

3 answers, most recent on 10/21/2025

RE: The program Magix Video de luxe 2026 will not start

@JanErik-Berg Hi The software appears to be freezing at the creation of the media pool. Are you using One Drive with your Documents folder syncing/uploading to the cloud? If so this is known to cause issues and is not recommended. Ensure that One

Movie Studio

6 answers, most recent on 6/26/2024

RE: Edit/playback screen lags / freezes during playback

@Bill-the-repair-guy Hi, you'll have to let us know how it goes, RX580 cards are 8GB so if you have a 16GB it must be a Chinese upgrade from what I have briefly read, this is one of those pages -

Movie Studio

44 answers, most recent on 1/17/2025

RE: [Solved] Making Blu-rays

@MikaS I would try using the Magix AVCHD bluray authoring option (which has an option for 1080P25) but burn it to the "Image Recorder". That will produce an ISO file, which is, in effect, the disk image. Then, use Imgburn to burn the ISO to a bluray

Movie Studio

6 answers, most recent on 8/31/2022

RE: [Solved] Movie Magix freezes

@Michel-Labbe Hi and welcome to the forum. There several things that will cause a freeze when importing video and un-installing re-installing will not fix them.: The video encoding and/or the audio coding format may not be supported.Download and

Off topic

6 answers, most recent on 7/19/2023

RE: Trying to purchase from Magix's email for 'Unspecified Product'

@Rickie-McComb Hi As @SP. has commented, the 'Gift card' is a prepaid debit card which is not accepted by online retailers - usually because there is not enough money on the card to complete the purchase or in some cases because 2 factor

Music Maker

3 answers, most recent on 8/4/2023

RE: Why can't I purchase a VST instrument?

@Wyvonne-Hawkins Are you trying to pay with credit card? There might be a problem with your credit card provider, for example your card might not support the necessary security mechanisms or maybe you use a prepaid debit card which might not be

Movie Studio

11 answers, most recent on 12/4/2025

RE: Corrupted Audio

update: system is: Windows Info:Processor Intel(R) Core(TM) i7-3770 CPU @ 3.40GHz 3.40 GHzInstalled RAM 8.00 GB (7.88 GB usable)Storage 3.64 TB HDD ST4000DM004-2U9104, 932 GB SSD CT1000MX500SSD1, 3.64 TB HDD

Other products

One answer, on 10/4/2023

[Closed] Application Status is LOCKED even though I"ve updated payment details

Expired Annual Subscription - Updated Credit Card - Still doesn't work. I have VEGAS Edit 365 (annual subscription). It worked great for a year. I was linked to my PayPal. Renewal time came and I missed the emails that it was failing / final notice.

Off topic

2 answers, most recent on 1/29/2024

No product email sent

Although my credit card has been charged I have received no communication about my order nor have I received a download link. I tried to use my previous Magix account but do not have the password and when trying to get a link to reset the password I

Music Maker

10 answers, most recent on 11/26/2024

RE: Audio interface issues.

@Andrew-Ware Hi Windows 11, possibly 10 as well , has 2 privacy features turned off by default which prevent 'desktop applications', and apps, accessing the microphone, though it can block all audio inputs, eg line in and external USB audio devices,

Video Pro X

25 answers, most recent on 10/24/2024

RE: Working with GoPro Timelapses

I'm surprised Go-Pro do not have a program that would do that for you @CubeAce Hi, GoPro might have that feature in GoPro Quick or GoPro Studio but I think they assume you've already set the camera as timelapse video or photo sequence as that has

Off topic

6 answers, most recent on 7/19/2023

RE: Trying to purchase from Magix's email for 'Unspecified Product'

@Rickie-McComb This doesn't sound like gift cards but some kind of prepaid debit cards. And it sounds like the Magix store accepted one but not both cards at the same time. So if I understood you correctly, the problem isn't your prepaid debit

Music Maker

13 answers, most recent on 1/28/2024

RE: Connecting Guitar To PC (Windows 10 Pro) And Hear The Guitar Playing

@Oka To hear your playing you need to select an ASIO driver in the program settings of Music Maker. Ideally, this should be the ASIO driver of your audio interface which your guitar is connected to. Hello, it is connected straight to the PC with the

Movie Studio

12 answers, most recent on 4/25/2024

RE: Error Code When Creating a Movie File

@CubeAce Hi, it depends if he's logged in, all my files on (C) drive say OneDrive but I'm not logged in to OneDrive, so that is just a folder on my PC & there's no online syncing, I have no problem with export etc.. I do agree tho about memory

Movie Studio

17 answers, most recent on 1/11/2026

RE: Very high RAM usage even with a few slides

@loos_5 Hi Have you checked your Windows installion is not having issues with RAM clean-up/flushing when software releases memory. We need more information to help diagnosis of the issue: The specification of your computer system including Windows

Movie Studio

43 answers, most recent on 3/7/2025

RE: Audio not importing

@Gary-Beckwith Hi If @Gid suggestions do not result in the audio being heard we need more information The specification of your computer system including Windows version and program version number as found under Help, About., see this topic for what

Samplitude

3 answers, most recent on 1/3/2024

RE: DSP issues after updating Samp ProX7

@aglith Limit the number of CPU cores in the Samplitude system settings and in the Kontakt settings. Try a lower number like 4-6 cores (looks like you already did that?) It can also be caused by graphics card drivers. Some users reported problems

Movie Studio

9 answers, most recent on 1/6/2025

RE: Videos from GoPro 12 is Freezing in video preview

In the program settings, File/ Settings/ Program, open the Device options tab and see if the Radeon Graphics card has been selected for the Import, Processing and Export settings. If they have try setting them all to CPU and see if the file runs

Video Easy

6 answers, most recent on 9/9/2023

RE: Misleading "DV Processing" Claim?

@SP. Not sure if there are any DV capture cards today. I recently installed a cheapie from Amazon and it goes like a champion on Win 11. If you have more than a few DV tapes, it's definitely worthwhile sticking one of these in your machine.

Samplitude

6 answers, most recent on 3/18/2024

RE: Monitor does not work when recording wave files.

I did remove and reinstalled the SoundBlaster drivers which got me into an error 2894 RICHED20.DLL failed, which compounded the situation even further. Luckily, I found a solution for it online and the driver operates again. As in numerous past

Movie Studio

17 answers, most recent on 4/7/2024

RE: error exporting any MVP projects to video (like AV1 etc)

@M-Coenen Hi What is your computer specification, Windows version and program version number, see this topic for what is required, and please quote processor and graphics card make/model in full. I would suggest you put this information in your

Movie Studio

2 answers, most recent on 5/13/2024

[Closed] Cannot render in Movie Studio 15 Suite

I had rendered video many times in Movie Studio Pro 15 and now I cannot render at all. I just get a white screen. The FX bypass button is on all the time and it still worked for export but now it wont work at all. I have looked for solutions and in

SOUND FORGE

7 answers, most recent on 5/13/2024

RE: Denon x1800 mixer

I am not familiar with the x1800 mixer, Does it a have a USB connection to route the audio to a computer. If not, do you have a internal sound card or external A/D interface? Why channels 9 and 10... are you working on a multi-channel immersive