• Movie Studio

  89 answers, most recent on 5/5/2025

  RE: Upon importing my photos, they turn to black and white or all black
  Gid, I just downloaded GIMP. I have hundreds of photos that need editing from HEIC to JPG. Will this do more than one file at a time? Your directions sounded so simple but I'm not sure what I'm doing.
• Music Maker

  5 answers, most recent on 9/5/2023

  RE: [Solved] Name of singers on Soundpool vocal tracks
  @Mark-T & @Philip-J & @SP. They were very quick to respond so great support from Magix. Here is the answer (I kind of suspected it might be the reason before I sent the email): "We receive this kind of request every now and then. However, in
• Rescue Your Videotapes!

  21 answers, most recent on 3/2/2026

  RE: what are correct driver(s) for the "video grabber" K0065 for win11?
  Thanks for info, but I am in over my head. after several hours the 'grabber' is located in "other devices' and the drivers do not get there and I have no idea how to fix it.
• SOUND FORGE

  4 answers, most recent on 10/21/2023

  RE: [Solved] How to Select Audio in Between Markers in Sound Forge Pro 16 on PC?
  For now, do you know of any keyboard shortcuts or any other ways to do this that are as efficient? 'Click and drag' ...or... click the start point, hold the 'Shift' key and click the end point' (both are relatively quick and easy) Keyboard.. place
• Photostory

  4 answers, most recent on 12/6/2023

  RE: [Solved] Question about the text to speech feature.
  @Dennis-Marangoni Welcome to the Magix user to user forums. Interesting questions! I confess I had not realised that the Text to Speech feature was offered now in PS Deluxe 2024, so I opened my copy and yes, there it is! (I've used it in Movie
• ACID

  2 answers, most recent on 12/29/2023

  RE: [Solved] Can't sync external devices in Acid Pro 11 no midi time code/clock?
  Thank you SP! I had tried most of that but got confused on Sync in preferences VS the actual Time Code options under Options. The trick is a two step process: 1. You must go to Preferences and the SYNC tab FIRST and select the proper Midi device to
• Movie Studio

  4 answers, most recent on 11/17/2025

  RE: Blank error dialogue box appears during MS2022 reinstall
  @VinceTwo-Two Hi We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required, and please quote processor and
• Music Maker

  9 answers, most recent on 7/12/2023

  [Solved] Oh why did I press the update button...
  I had a fully working older Music Maker version 2021 with windows 11. Few days ago I did a mistake of my life and pressed update button. Result: -VST icons gone-cannot open VST instruments interface -any midi driver won't work I logged out and in
• Video Pro X

  4 answers, most recent on 7/20/2023

  RE: [Solved] cannot use hardware acceleration burning Blu-ray disc
  @Ralph_S Hi In the Program settings, Device options tab try changing the Import, processing and Export options to CPU, Intel Iris XE, RTX???? in turn and see which work best for your system. I have all 3 settings set to my RTX GPU. Which RTX GPU do
• SOUND FORGE

  5 answers, most recent on 12/17/2025

  Use of 'Record Output'
  Have lost the use of 'Record Output' in my Sound Forge 3. Is there an easy key sequence I do not know about? Is it easier to download a fresh app?
• Music Maker

  3 answers, most recent on 4/3/2026

  RE: Installation Gets Stuck
  @allita99 You can update the Windows recovery images with the command DISM.exe /Online /Cleanup-image /Restorehealth and then try sfc /scannow again. Also try restarting your computer computer via the Restart option (do not only use the Shut down
• Movie Studio

  13 answers, most recent on 4/28/2023

  [Solved] stretching or shrinking a video track to match length of another track
  Hi kids, I filmed a concert using two identical cameras, have done for years with these cameras, but for some reason, one of the output files seems to play slightly faster than the other. Lets imagine there's a clap for syncing at the beginning of
• Music Maker

  15 answers, most recent on 4/7/2026

  RE: installation failed
  These two methods do not work. I uninstalled both versions of Magix Music Maker and reinstalled only version 32.1.0.18 and everything works perfectly without any problems. Later I tried to install version 34.0.0.6 again and I got the same result,
• Movie Studio

  One answer, on 4/4/2026

  [Closed] Transfer to backup computer
  I run Windows 7,mostly offline, using fully registered Sony Movie Studio 12. It is the only thing I do on this computer. But this computer is dying. I'm older and only make one small personal movie a year. But I enjoy it and would like not to have
• Movie Studio

  89 answers, most recent on 5/5/2025

  RE: Upon importing my photos, they turn to black and white or all black
  @AAProds Perhaps using other software to work out why @CubeAce couldn't open it but now can we can work out how to help the OP. What do you suggest we do to move forward from here in helping the OP?
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  @Christiaan-Deliaert Thanks for the additional information. I can only say I agree with you, unfortunately! Magix as a company are doing themselves absolutely no favours at all when emails receive no reply and genuine concerns about the non-arrival
• Photostory

  3 answers, most recent on 3/19/2026

  RE: Photostory Deluxe 2026 & Photo Manager Deluxe – Installer crashes imme
  @Frans-Aarts Hi . . . . run the installer, a window briefly appears on screen and then immediately disappears . . . . Check your Antivirus software is not blocking the installer running or connecting to the Internet, you may need to turn off the
• SOUND FORGE

  3 answers, most recent on 5/7/2023

  [Solved] Please - Help About Mix Channels
  Good morning guys !Forgive me if this message gets too long, I don't know how to express myself and I'm using google translator.I'm a hobbyist, not a professional. Sound Forge's manual talks about things professionals use, not common users. If
• Movie Studio

  7 answers, most recent on 4/10/2026

  RE: cant download extra content
  @SSB You have chosen Movie Studio as your software. Exactly which version and edition do you have? JeffForum Moderator EDIT, to add: these are user to user forums so there are no customer support staff present here.
• SOUND FORGE

  9 answers, most recent on 6/30/2023

  [Solved] Sound Forge Audio Studio 17. Strange Noise Initially, on Playback
  Hello.   I have been using SFAS 17, and have lately developed a loud 'feedback/static' noise when I first press playback (or spacebar), to listen to my recording. After the initial (very unpleasant) noise, the rest of the recording sounds fine. If I
• Movie Studio

  32 answers, most recent on 1/28/2023

  RE: [Solved] Plug In's For MEP2016 Plus
  @CarpentersMate Hi Mike. I'm not familiar with FCP? I assume you tried right clicking with the mouse on the Magic Bullet exe. file and tried to install as administrator? Is it a stand alone application or a plugin? As to your image. As usual there
• Music Maker

  2 answers, most recent on 7/21/2023

  [Solved] Humble Bundle 2022, Music Maker Installation Confusion
  Hello. I have the Content Creator Bundle from Humble Bundle near the start of 2023, and am now in the process of activating the apps that come with it. Two of these apps are "Music Maker EDM Edition" and "Magix Music Maker 2023 Premium" Upon trying
• Audio Cleaning Lab

  One answer, on 1/23/2026

  RE: Compatible with Windows 11?
  @Roger-Goss Why do you need to change your computer? Simply because Microsoft ceases support of Windows 10? I think it will still run fine for years and there you can still use Audio Cleaning Lab 2017. Even if you a get new device for security
• Other products

  5 answers, most recent on 8/12/2023

  RE: [Solved] Trouble with Codecs. I ordered one a week ago, but it's not working.
  @Afrikitty Welcome to the Magix user to user forums. First, I hope you are aware that Movie Edit Pro MX is now a very old product, initially released about 2010 I think. So, it is more than possible it will not run successfully under any recent