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@Carl_D Hi, I have the download of MM Premium 2015 and it came with the Sound package 1000 which is a zip file. Once the zip file is downloaded to your computer, open it with Winzip or Windows Explorer and extract the folders to wherever the

ACID

6 answers, most recent on 8/4/2023

RE: Update to version 21 from version 18 NOT WORKING!!

Hi!I uploaded some screenshots in the order of appearance and importance.The first one shows the build number that the installer will install. Build 21.The second one shows the folder where it will be installed.The third one shows the installer in

Music Maker

11 answers, most recent on 9/2/2023

Can't use VST plugin, Music Maker version 32.0.2.11

I downloaded the VST instrument 'DN-E1' and every time I try to use it I get the below popup. Can anyone help with this?

Samplitude

12 answers, most recent on 12/14/2024

New update is available for Samplitude Pro X8 and Pro X8 Suite

A new update is available for Samplitude Pro X8 and Pro X8 Suite, which can be installed via the auto-update directly inside the program or manually from the following links: IMPORTANT: Requires Windows 10 or 11. Samplitude Pro X8 19.2.0.24218

Movie Studio

18 answers, most recent on 7/12/2022

RE: [Solved] Go Pro Audio Issues in Movie Edit Pro 2016

@muzz Hi, I checked your file in MEP2015 and had the same problem as you. I checked it in MEP2021 and VPX14 and it works fine. I think that you will either need to convert your files using Handbrake or upgrade to a newer version of MEP, now called

Movie Studio

9 answers, most recent on 2/26/2024

RE: cannot copy video effects

Thank you Ray, thank you AAProds for your answers.☺️ First - I am not new to Magix , my first being MEP 2010.And for the first time I had that issue in MEP2022. This is not about comparing first part of the clip with the last part. ( I mostly edit

Video Pro X

165 answers, most recent on 4/10/2025

RE: [Closed] Website Observation

Hi all, @Can-Dive Metro is one of our two local food stores and it's a big chain: And here is the view when you come out the door: So, please, no Metro video. @Reyfox Exxon, as in Exxon Valdez? We have Esso in Canada and I got gas there in

Video Pro X

27 answers, most recent on 11/18/2024

RE: VPX Feedback Button - Features In Consideration/Planning - Comments

@browj2 Hi John CB, thanks for responding. Feedback - Consideration and Planning ListEssentially the list from Photostory 2025 looks the same as for what I have in VPX16 which makes sense since they belong to the same family. Is there anything under

Movie Studio

28 answers, most recent on 1/20/2024

RE: Upgrading my Computer (again!)

@johnebaker @CubeAce Greetings John and Ray, ;;;; By comparison the intel ARC A770 is 50mm (2 in) longer than your RTX 2060 Thanks John, that'll be tight but should be OK .... Intel® Driver & Support Assistant tried to install an older

Audio Cleaning Lab

14 answers, most recent on 3/4/2025

RE: saving to MPEG 4

wow, well once again i do thank you for a your info! i'm sorry i'm so ignorant as to how to find all that tech info. you say would be good to see the media output of my source mp4 video. how do i find that info? i will upload it here .....ok, there

Movie Studio

17 answers, most recent on 10/30/2023

RE: When I play the red line on the video blocks is not on the right spot

Dear CubeAce, yes I tried all mouse options. It is a bug in the program. Dear Gid, I see you can replicate it. In the old versions were the storyboard pictures were seperated, it worked awesome. But now there is a bug in the calculations. See here

Rescue Your Videotapes!

17 answers, most recent on 3/31/2024

RE: Can't get it to work on 2 different laptops

@Charles-Kelly Hi Charles Going off on another tack if @CubeAce suggestion to try the capture device with Windows Voice recorder does not work. Are you recording from: A VHS recorder using the Scart plug and cables that came with the software,

Music Maker

5 answers, most recent on 6/7/2023

RE: UNABLE TO INSTALL PURCHASED PRODUCT

Thanks for the answer back. I uninstalled the version 31. 0.5.56 and downloaded it again from the download center with the serial number> I get the same version but with no sound pools to use . I keep getting a message t upgrade to premium. I

Video Pro X

22 answers, most recent on 5/10/2025

RE: [Closed] Crash Log does not open

@Can-Dive Hi, You are missing the point of the exercise. As per the OP, I need someone to confirm that in VPX16 they cannot open the Crash Log. To test this, one needs to crash the system first. Sorry, I forgot to mention that I did try it, it

Other products

2 answers, most recent on 7/1/2022

[Solved] Music Maker Crashed after purchase of Summer Bundle will not download

After purchasing the Royalty Free version of the Summer Bundle that is on sale, the Music Maker program crashed. I have went through the trouble shooting guide to recover the file. Still no download. The information on the store tab said it is

Movie Studio

17 answers, most recent on 10/30/2023

RE: When I play the red line on the video blocks is not on the right spot

@h-vanBommel Hi, can you click your icon at the top of this page - My Profile & fill in your Signature with the full name of your CPU, GPU & amount of RAM, also inc the Windows & Magix version, this will then show at the bottom of your

Samplitude

3 answers, most recent on 10/8/2025

RE: New update is available for Samplitude Pro X8 and Music Studio X8

Happy new year to everyone! We start this year with small bugfix patch for Pro X8 nad Music Studio (see below). More good things to come this year, stay tuned A new update is available for Samplitude Pro X8 and Pro X8 Suite, which can be installed

Video Pro X

111 answers, most recent on 1/29/2025

RE: Feedback about VIDEO PRO X15

@marcusdeman Hi, I don't understand. I think that portrait mode has been available for a few versions. On the startup screen, select Social Media: Select Instagram or one of the other choices: The Movie Settings and timeline will reflect your

Video Pro X

20 answers, most recent on 10/15/2023

Video Pro X15

I can see that Magix has released a new version of Video Pro named Video Pro X15, which I assume is an upgrade for the current version Video Pro X14. Interestingly, they are not shy of splashing it across their website. Also when starting my

Music Maker

12 answers, most recent on 3/21/2024

RE: Music Maker not working

@Riley-Coach Hi The file to delete is the MusicMaker configuration settings file Depending on the Windows version there is a difference between the naming used for the file Type column, the first image I posted was from Windows 11 22H2, the above

Movie Studio

40 answers, most recent on 6/27/2022

[Solved] Use of Camera/Zoom Shot causes errors and crashes at export

When using Camera/Zoom Shot function exports will fail or record a black screen. When I remove the function, the export will work fine. I used an earlier version of the program without issue on the same computer. After the upgrade this program

Music Maker

2 answers, most recent on 5/22/2022

[Solved] Two Problems With AUDIO REC Function

I am having a couple of problems with the AUDIO REC function in Music Maker (64-Bit) Version 30.0.6.53 running on Windows 10 Version 21H2 (OS Build 19044.1706). 1) The metronome goes at double-speed in RECORD mode - In a new project I switch on

Movie Studio

10 answers, most recent on 5/4/2022

[Solved] MEP2016 Plus (or) Later - Suitable Desktop

Hello Friends! Hope all is well .... Everyone healthy? I'm finally looking to replace my old Dell 790 and wanted to check back to see if there were any changes/suggestions as to a desirable/compatible system for MEP2016 Plus (or) later versions? I

Other products

30 answers, most recent on 1/16/2026

[Solved] Topo maps broken in latest TRAVEL MAPS update

Hi, I've just updated Travel Maps to the latest version and now topographic maps don't work any more. The resolution is completely unusable and some areas just don't load at all. Looks like an error fetching the maps? Any help or patch would be much