• Music Maker

  One answer, on 2/25/2025

  RE: exporting to mp3/mixdown
  @JERRY-LEO It's not necessary to reinstall Music Maker. You can simply reset the program settings in the File > Settings menu which restores Music Maker like a new install. But before you do any of this you can try to restart your computer.
• Movie Studio

  12 answers, most recent on 4/25/2024

  RE: Error Code When Creating a Movie File
  @Marcus-Galiber Hi Marcus. Welcome to the user to user help forums. From your images I can see your files are either stored on OneDrive or you are trying to write to a One Drive storage account. Possibly both. If that is cloud storage and where the
• Movie Studio

  35 answers, most recent on 9/14/2023

  [Solved] Frame Could Not Be Calculated
  This is a new problem for me. I updated an older Magix file with new content (which I have done successfully many times in the past), but now it won't render the MP4 (either through the menu dialog or the shortcut in the upper-right corner). It
• Samplitude

  8 answers, most recent on 3/2/2024

  [Solved] No master audio signal in midi track only project
  Hi there,I imported a few tracks from a MIDI file into a new Samplitude VIP project. The idea is to use my external device (a Roland Juno DS) to assign an instrument to each MIDI tracks and play the notes already present in there. I have no trouble
• Movie Studio

  7 answers, most recent on 5/24/2024

  Export fails halfway through with undescribed error.
  The last few times I've tried to export a movie to 29fps mpeg 1920x1080, it's failed halfway through with a dialogue box that just says "Canceleed due to Error Code". There is no error code specified.The video I've been exporting (compiled from
• Video Pro X

  58 answers, most recent on 1/21/2024

  RE: Poor result on still image travelling
  I've found the preview play in the monitor is a good indication of what the export will look like. My preview of the 25fps version is noticeably jerkier than the 50fps version, with the 30 and 60 both pretty smooth. The exports were similar. I did
• Video Pro X

  One answer, on 3/25/2024

  PLEASE HELP! 0 bytes left on my magix edit
  Hello. Please any help would be greatly appreciated. I have the Magix edit pro mx editor. I tried to export a video to my computer and it says it cannot export because I have no space. I do not understand. It says 0 bytes remaining of 6 gigs. No
• Movie Studio

  62 answers, most recent on 5/4/2024

  RE: System hardware not being utilized
  @johnebaker @AAProds @Former user @Reyfox @Daxton-Eakins Hi John. I could not remember whether I had ReBAR left on or off so I checked and it was on. So I ran the Demo with ReBAR on and off. On my system it did not make one iota of difference but I
• Movie Studio

  3 answers, most recent on 1/3/2023

  [Solved] Movie Studio 2023 does not use GPU to export to MPEG-4
    Hello, I installed and bought a license for Movie Studio 2022 about 10 months ago. I was using Windows 10 at the time. That computer died and I installed Movie Studio 2022 on a new Windows 11 computer. The Windows 11 computer includes an NVidia
• Audio Cleaning Lab

  17 answers, most recent on 9/14/2024

  RE: can no longer cut/delete in Sound Forge 19
  @emmrecs   Will try to set up file for you. I simply go to files, computer, C:\downloads\share\mps\Audials Music and select normally the last song there, in this case it is Daybreak - Good Morning Freedom, and double click to use the mp3 file. Then
• Movie Studio

  32 answers, most recent Yesterday

  RE: Export quality from RTX Ti3060 far inferior to UHD770
  @me_again @AAProds @johnebaker @vdl-user-v19 I'm not sure if my contribution is relevant or not as I'm still using MMS 2024 and VPX 14 but I'm not having any quality issues with hardware encoding at 4K or HD at any frame rate from 60 down to 25fps
• Movie Studio

  25 answers, most recent on 3/20/2023

  [Solved] Aspect Ratio Query
  Whilst I am aware that the aspect Ratio for 720 x 576 is 5:4, I have a video clip that plays as if 16:9 on the PC Monitor and a check with MediaInfo tells me it is 16:9 (see screenshot).   I want to edit it into smaller segments. I then set up a new
• Movie Studio

  41 answers, most recent on 2/6/2025

  RE: How to fix or smooth de-interlaced content?
  @jak.willis Jak, could you put one of the episodes up on a hosting site such as Google Drive or Dropbox so we can take a look/experiment. You could try exporting your shows as MPEG, which will re-interlace the files and hopefully smooth out the
• Movie Studio

  19 answers, most recent on 11/3/2024

  RE: program crash on export after 5 minutes movie studio 2025.
  Folks,   updated the drivers for my video card and all good so thanks to everyone for your help getting me going now have my video exported successfully now have another issue so lookout for my call logging it now
• Video Pro X

  25 answers, most recent on 10/24/2024

  RE: Working with GoPro Timelapses
  @johnebaker Hi John, ....Do you mean using AV1 for the intermediate format for more editing, or final export for viewing/streaming?... I mean the final output for viewing and/or streaming. Best wishes, Rob
• Movie Studio

  8 answers, most recent on 6/6/2024

  RE: [Solved] Imported videos have sound but all frames are black
  @Zoran-Rukavina Hi The mediaInfo data shows that the video is a 'standard' although with an incorrect audio sample rate format, MMS 2024 should not have an issue with the files. However there is an issue that should be fixed before proceeding
• Samplitude

  3 answers, most recent on 10/8/2025

  RE: New update is available for Samplitude Pro X8 and Music Studio X8
  Happy New year too! What about the library randomly resetting? And the audio drop out when recording on a crossfader? The 10fps fullscreen window of melodyne? The click made by AUX opening at the begining of the song (present in the export too)? I
• Music Maker

  3 answers, most recent on 10/15/2023

  RE: [Solved] Cannot Export Song in any format, it crashes
  @NamesLano This could be a driver problem or there might be a problem with a file in your project. First let's set up the driver correctly. Please check the driver settings. Open File > Settings > Program Settings > Audio/MIDI. There select
• Video Pro X

  34 answers, most recent on 2/18/2024

  RE: NVIDIA 4070 issues on most basic video editing work
  @AAProds "That may not work because Magix is interpreting the file incorrectly, and so the export will probably be messed up too." Yes and no.... Magix can export my video at the condition I follow one or another workaround to cope with the issue. I
• Movie Studio

  3 answers, most recent on 1/4/2023

  RE: [Solved] Importing to 2023 Movie Studio - video is black screen - audio works
  @friendflyer Hi. In the program settings try opening the Device options and setting the Import, Processing,and Export settings all to CPU. Ray.
• Movie Studio

  22 answers, most recent on 8/13/2025

  RE: Support and TICKETS
  @emmrecs, @CubeAce Hi Jeff, Ray, I'm still working satisfactorily with the NVIDIA GeForce GTX 1660Ti. I updated the drivers for it again today. I can still edit 4K files reasonably well. See my signature for my PC configuration. I can also tell you
• Video Pro X

  62 answers, most recent on 5/15/2025

  RE: Should I choose Video Pro X or Vegas Pro?
  @ghijohansson Hi. No, it will be a separate account as Magix in its infinite wisdom chose to keep the original users site separate when it bought the program from Sony. [Edit] As @Reyfox says, you can use the same email and password. It would be
• Music Maker

  3 answers, most recent on 6/11/2023

  [Solved] Echo in voice when using Microphone
  Hello, I am trying to record my lyrics on a song but everytime I hit record and speak, my voice always echos back or mirrors the time that I speak depending on the buffer size I have it set on. I have already tried setting it to 2048 and 1024 and
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  Did you download the video as 720p? If so how was the video upscaled/converted to 1920x1080 and was this conversion to Progressive (p) or Interlaced (i)? No, I downloaded them as 1080p. I downloaded them from YouTube. I'm assuming the uploader did