• SOUND FORGE

  42 answers, most recent on 5/28/2025

  RE: Batch Processor Crashing
  @ItsMeTho Hi . . . . Reinstalled K-Lite Codec Pack . . . The wav conversion just keeps aborting. . . . . This may be the cause of the WAV conversion aborting, is there any reason for installing the codec pack? . . . . network stack . . . . Is this a
• SOUND FORGE

  28 answers, most recent on 1/27/2025

  RE: INSTALLING LEGACY PLUG-INS
  Wow! I started testing my installation of Sound Forge 16 - remember this is on a clean Windows Installation - there's no corruptions - no conflicts - I haven't installed lots of other software. So, I started testing out the plug-ins that installed
• Audio Cleaning Lab

  3 answers, most recent on 9/7/2023

  RE: [Solved] Instal problem
  @MICHAEL-EATON Welcome to the Magix user to user forums. This is a new problem to the forums, I think, but there are two possible causes for what you see: Is your 365 subscription still active and fully up to date? (Perhaps more likely), 365
• Samplitude

  5 answers, most recent on 2/1/2024

  [Solved] How do I activate X3 on a new computer?
  Old serial from 2017 or so begins with P2- I don't get an activation email when I try to install on a new computer. Don't see an option to deactivate old license in Magix webpage showing my products. Also, I get no responses from info@magix.com
• Video Easy

  2 answers, most recent on 7/28/2023

  [Solved] Transferring your old Movie Edit Pro Plus to a new computer.
  My computer crashed and I'm trying to install Move Edit Pro Plus on a new machine. I have a product key. I was able to download videoeasy3hd_dlm.exe to my machine. When I start it, the program installation starts, but stops immediately. So I can't
• Music Maker

  20 answers, most recent on 1/28/2026

  RE: Music Maker update 33.1.1.19
  You can view your currently installed version and trigger the download and installation for available updates in the start dialog of the software. My current version shows 32.1.0.18 on both the start screen and help > About. When I use "Update
• Video Pro X

  10 answers, most recent on 10/23/2025

  RE: App failure to load
  @Michael-Banks1180 Hi Thanks for the clarification. Did you do a Restart not a Shutdown of the PC after the update? We need more information, which version of Video Pro X is installed, and what is the specification of your computer system, see this
• Movie Studio

  26 answers, most recent on 6/8/2026

  RE: Message: Could not find a part of the program. Please install again.
  @DesertSweeper Hi . . . . What is REALLY strange is that after I installed the trial, my Movie Studio 2025 is now working . . . . There is a lot of commonality between VPX, VDL and Photostory, the trial has most likely corrected the cause of the
• Movie Studio

  3 answers, most recent on 10/29/2025

  Unocking/activation IgniteColorCine
  After installing MEP2022 on my new laptop, it was time to install the add-ons.I installed and activated some of these add-ons (proDAD) without any problems. However, I am having trouble activating IgniteColorCine Magix Pack.A screen appears asking
• Music Maker

  7 answers, most recent on 7/24/2025

  RE: Installing Music Maker
  @brian-king3676 Login with your customer account e-mail and password inside the app. If it doesn't work try to install the updates to Music Maker 2024 first.
• Movie Studio

  46 answers, most recent on 4/10/2025

  RE: Stereo not supported - burning disc
  @BrenyC Hi Brendan From the small ini file size I suspect that the Extra Content data is missing - 15 KB is the size I see when the extra content data is missing. The file size, in my case, increases to 113 KB with all the information for the Extra
• Movie Studio

  6 answers, most recent on 12/11/2023

  [Solved] installing same version of Movie Edit Pro?
  I have MEP version 17.0.1.128 on one computer and I want to install the same version on my other computer since Magix allows use on two devices. Unfortunately the installation link from the Magix website only updates to 16.0.4.124 which is
• Music Maker

  7 answers, most recent on 2/6/2024

  RE: [Solved] Premium
  @BriceMD Hi . . . I purchase the Music Maker 2024 Premium, will I be able to export my songs as MP3? . . . . For the purchased editions, yes, with the caveat that you have Windows Media Player installed - this costs you nothing. The free version
• Samplitude

  30 answers, most recent on 7/10/2025

  RE: Samplitude Music Studio X8 - suddenly crashing
  @Steven-Wood Ok, it would be good to know if you can get Samplitude to crash with WDM or MME drivers. Maybe also try another ASIO driver. For example, if you install the free demo version of FL Studio it also installs the FL Studio ASIO driver. In
• Movie Studio

  11 answers, most recent on 12/4/2025

  RE: Corrupted Audio
  @MatthewEverett-Gates Hi I assume your system is set up as: C: drive is for Windows and installed programs, the mirrored drives are for data only, no programs are installed on the mirrored drives. We need more information about: The video file's
• Movie Studio

  One answer, on 1/10/2025

  RE: no proDAD
  @Gordon-Simmons Welcome to the Magix user to user forums. Exactly which proDAD plugins do you expect to see? Which previous version of Movie Studio do you have? Have you registered and activated your new install and then checked under
• Off topic

  2 answers, most recent on 10/16/2025

  RE: [Closed] paying for software.
  @Barry-Vaughan You need to create a customer account at Magix to install and use the software. So, you either can create an account in her name (which might be legally problematic), or create an account for yourself and later simply change the
• Video Pro X

  10 answers, most recent on 10/23/2025

  RE: App failure to load
  @Michael-Banks1180 Thanks for the additional information. I uninstalled the Video Pro 15 app How, exactly, did you do this? I ask because, if you used only the default Windows Uninstaller that will not have removed everything associated with the
• Movie Studio

  9 answers, most recent on 7/31/2025

  RE: How long does it take for customer support to respond?
  Hi Reyfox I installed Chroma Key Studio after updating to Magix Video deluxe 2025 Premium. Weeks later I changed the CPU on my computer and did a clean install of the whole system and now the Boris plugin tells me that it is already activated on
• SOUND FORGE

  42 answers, most recent on 5/28/2025

  RE: Batch Processor Crashing
  WIW, with Magix's sister program Vegas Pro, installing K-Lite codecs is not recommended which can cause encoding problems.
• Audio Cleaning Lab

  13 answers, most recent on 2/27/2025

  RE: Problems Installing Sound Forge Audio Cleaning Lab4
  @James-McCall Are you using something different than Windows Defender and Antivirus? Next, it's somewhat confusing, you say that you cannot install the software, but you already have the files installed on your computer? Doesn't make much sense. So,
• Movie Studio

  15 answers, most recent on 6/9/2025

  RE: [Closed] AI Media Management in Video Deluxe 2026
  Can-Dive: No, the 2026 did not overwrite my MMS2025.... but: In the 2026 version I could not get the audio files (under the audio tab) that I had previously installed with the 2025 and I could not access the hub downloads either. Everything else
• SOUND FORGE

  13 answers, most recent on 8/8/2025

  Can't register SF-7b even with the key
  I sent the text below to Magix Support 2 weeks ago and have not received a reply. Meanwhile, I found out that my product is registered with Magix. Why should my new registration not work? Thanks for any help! ================= I have been using SF-7
• Movie Studio

  3 answers, most recent on 12/5/2025

  RE: Video Deluxe 2026 Keeps Hanging
  @Skyline_UK Hi . . . . the new version hangs everytime I load clips . . . My PC should be powerful enough. . . . Unfortunately this is not so, the i9-9940X has no integrated iGPU which VDL could use, and the GT 1030 does not support NVENC which is