• Video Pro X

  2 answers, most recent on 9/1/2022

  RE: Audio problems with Movie Edit Pro Premium
  browj2 thank you for responding. I am using version 21.0.2.138 (UDP3). I appear to be having 2 separate audio problems. In one of those problems yes, the audio is part of the original clip. With the second problem, it is when I add audio, a song for
• Music Maker

  4 answers, most recent on 12/9/2022

  RE: I have this installed on my main PC but it Auto installed to my C:\
  @DJFoxyRoxy What additional help are you seeking? I'm certain the Free edition of MM also includes the option to select a different drive for the program installation; it is a screen which appears very near the beginning of the installation process
• ACID

  9 answers, most recent on 10/31/2022

  Acid Pro 11 - White Noise / static that requires computer restart
  I have been using Acid Pro 11 for a few weeks and every once in a while it gets the Windows 10 system into a state where all sounds are accompanied by a burst of white noise / static. Getting out of this state requires a minimum of one reboot, and
• Movie Studio

  70 answers, most recent on 2/7/2023

  RE: How to access NewBlue FX in MS suite?
  OK. Back again. This is....messy. I now have NB Stylizers working and thanks for all your help, but after several attempts I cannot get Essentials to show up. I have rebooted the PC, let alone restarted the programme as instructed. I got to the
• Movie Studio

  14 answers, most recent on 12/17/2022

  RE: MovieStudio 2023 freezes after a few minutes.
  @Kam-Srikameswaran I have to agree with @Reyfox about the specs. After looking at the specs for your CPU it may be the processor is too old as it says at one point. F16C / 16-bit Floating-Point conversion instructions and if I remember correctly
• Photostory

  One answer, on 8/23/2022

  NewBlue 5 Recolor
  Have installed and registered NewBlue 5 Recolor according to the instruction, and activated for ALL users. However, once I started the Photostory Deluxe 2022, I could not find "Filters 5 Recolor" in the Media Pool under "Effects". My OS is Window 11.
• SOUND FORGE

  2 answers, most recent on 9/23/2022

  RE: Audio Studio 16 issue to resolve before converting from trial version
  This is a users forum. There is no direct phone line to a Magic tech person.Perhaps your fellow Sound Forge users can help on this forum if it is a technical issue.If it involves specific registration or activation serial numbers, email Magix
• Web Designer

  6 answers, most recent on 3/1/2023

  "Jewelry Online Shop" widget and mobile version issues
  Hi everyone. This is a two-pronged post. FIRST ISSUE: So after my computer crashed and lost all my website files, I decided to grab a brand new template and start from scratch. I'm using a PC laptop with Windows 10. I downloaded Xara Web Designer
• Movie Studio

  296 answers, most recent on 3/29/2025

  RE: [Closed] Feedback on Movie Studio 2023
  @clement5 Hi. I hate to say this, but the idea that any modern tech or programming should be in any way backwards compatible is a modern misconception. To expect and old project to run without any issues is a matter of good luck rather than good or
• Rescue Your Videotapes!

  9 answers, most recent on 10/12/2022

  RE: Ohjelma ei tunnista videokameraa
  That is a pretty impressive tablet. As it doesn't have a Firewire port, you'll need to capture your video using the analogue outputs from your camera. As follows: -Plug the combined video/audio cable into the camera (at the back, low down on the
• Music Maker

  22 answers, most recent on 11/14/2022

  RE: Trying to log on to the Magix Store from within Magix Music Maker 23
  @Johnhhh I think we all understand your frustration but please be aware that all the forum moderators are NOT Magix employees (we are merely fellow-users) and we cannot see your computer screen, obviously. Have you checked that your Windows
• Movie Studio

  296 answers, most recent on 3/29/2025

  RE: [Closed] Feedback on Movie Studio 2023
  @Mimi-Steel Hi there. You can follow this tutorial for using Handbrake to transcode your HEVC GoPro files to AVC/H264. Though it is written primarily for those that use VEGAS Movie Studio/VEGAS Pro software by Derek Moran (a.k.a. Dr. Zen of Movie
• Sequoia

  16 answers, most recent on 12/6/2022

  RE: [Closed] Please REOPEN [Ticket# Number removed by Moderator]
  @dre. Thanks for the information. And if you add "[Ticket# Removed by Moderator]" to the E-mail subject, you got an automated response that the ticket is closed? Or something different? You probably need to follow the instructions found here to
• Rescue Your Videotapes!

  18 answers, most recent on 9/9/2022

  RE: No Composite or S Video Connection on my Pc / Graphics Card
  @NickDerrickson Welcome to Magix, Nick. We're all users here; there's no Magix staff on the forum. The USB dongle you got in the box has the Composite and S-Video sockets. Install the software/drivers and plug in the dongle in the correct sequence,
• Photostory

  2 answers, most recent on 9/22/2022

  Instalation programs
  I bought the Photostory Deluxe app (series and installation instructions) from your online store. I am having trouble installing one of the program components, namely Travel Maps. When installing this add-on, a window appears stating that the
• Movie Studio

  6 answers, most recent on 10/3/2022

  RE: Please check the Auto save function.
  @johnebaker @AAProds Hi John. Stumped, I tried opening the project again and turning off the auto save before I started editing as opposed to after working on the project for over a half hour. The auto save stayed off. Maybe I just overloaded my
• Movie Studio

  8 answers, most recent on 9/21/2022

  RE: trial software key
  @charles-eastwood Hi Are you installing the trial version of Movie Studio 2023 onto a computer running Windows 7? If so the program is not compatible with this version of Windows, the minimum requirement is Windows 10. With respect to 'The refusal
• Other products

  One answer, on 8/18/2022

  Payment Information
  How do I find "Payment Information" entered on the site. Instructions provided by Magix "to update your payment details, log in to the MAGIX Service Center at www.magix.com and go the "Payment details" section" Tried this but could not see anything
• SOUND FORGE

  6 answers, most recent on 9/2/2022

  RE: Sound Forge Audio Studio + Acid Music Studio
  Good afternoon, Stephen: I have the PC download - Key Card with the instructions on how to redeem the code. Additionally, I have the installation book which is a mirror of the site you sent me to. However, my issue remains the same as in my original
• Video Pro X

  2 answers, most recent on 9/1/2022

  Audio problems with Movie Edit Pro Premium
  I have been following the instructions to try to have the volume fade out via the "Edit volume curve" and it will not let me do anything other than cut the particular audio track. I had a previous version of Movie Edit Pro and I had no problem. I am
• Photostory

  21 answers, most recent on 11/28/2022

  RE: Photostory 2023
  Here is some info that I copied and pasted after following your instructions, I also downloaded the CCleaner and did a deep clean on the computer as well as updated several drivers, still it freezes up after about a minute of playing or working on a
• Music Maker

  6 answers, most recent on 1/6/2023

  RE: Beatbox was working via Scarlett 8i88 Aud.Int, now not wroking at all
  Hi Emmrecs Sorry for the late reply. New Years, Family stuff etc.... That was the fix. Apparently the drivers hadn't been properly installed, so I did them again via the link, now it shows up, and I can record a lot easier, however, there is still a
• Movie Studio

  One answer, on 9/6/2022

  [Closed] Vegas Edit 20
  Back on 30th July, I bought the Vegas 19 Edit package of 2-for1 that included Vegas 20 as a free upgrade when released. I have received several emails recently to upgrade to buy Vegas 20 upgrade, This is from the 30 July confirmation of order
• Rescue Your Videotapes!

  18 answers, most recent on 9/9/2022

  RE: No Composite or S Video Connection on my Pc / Graphics Card
  @NickDerrickson Hi Did you not get a USB video converter with Rescue your Video tapes ? The manual available under Help in the program has detailed instructions on how to connect the Player or Camera and capture video. If capturing from a DV camera