• Video Pro X

  One answer, on 4/5/2025

  RE: [Closed] cannot open MP4 files for editing Pro 21
  @Nick-Goward  Hi, There's a separate forum for Vegas Pro, copy & paste your comment there, here's the link - https://www.vegascreativesoftware.info/us/vegas-pro-forum/ PS. don't include your email, this is a public forum not Magix official
• Video Easy

  2 answers, most recent on 7/28/2023

  [Solved] Transferring your old Movie Edit Pro Plus to a new computer.
  My computer crashed and I'm trying to install Move Edit Pro Plus on a new machine. I have a product key. I was able to download videoeasy3hd_dlm.exe to my machine. When I start it, the program installation starts, but stops immediately. So I can't
• SOUND FORGE

  16 answers, most recent on 2/23/2025

  Sound Forge Pro 18 REFUSES TO INSTAL!
  I just purchased Sound Forge Pro 18, but as usual, it is extremely difficult to install. You installation exe program simply says "! Abort, Retry, Ignore" and no mater what I do, it refuses to install! FIX THIS OR REFUND MY PAYMENT!
• Video Pro X

  10 answers, most recent on 12/5/2025

  Video Pro X 11 Crashes Every 5 Minutes
  Software: Video Pro X 11 OS: Windows 10 22H2 RAM: 32 GB CPU: AMD Ryzen 9 3900X GPU: Nvidia RTX 2070 Super (8GB) Whenever I attempt to use Video Pro X, I get approximately 5 minutes of use before the entire program crashes and closes itself. It
• Movie Studio

  2 answers, most recent on 2/19/2026

  RE: Activating the "Extra" (included) effects packages in Movie Studio 202
  Mental meltdown - it looks like I bought the "2025" version last Julty, so I'll see if upgrading to that will help.   Cheers,   Cliff   Edit for PS.   "Upgrading" to 2025 seems to have fixed my NewBlue woes. Howevere, proDAD seems to be anything but
• Other products

  One answer, on 8/1/2025

  [Closed] MAGIX VEGAS Pro 22 Suite
  Why isn´t VEGAS Pro even in the above list? We´ve purchased the MAGIX VEGAS Pro suite and can´t get the sent serial to work.We are installing the...VEGAS_Pro_22.0.0.250_x64_DLV_DE-EN-FR-ES-BR_250429_17-55_1F81AB44_22_0_0_250.exeThe installation goes
• Samplitude

  One answer, on 12/12/2024

  RE: Is this the old forum?
  @Roland-Mitton You already got your answer here: https://www.magix.info/us/forum/new-update-is-available-for-samplitude-pro-x8-and-pro-x8-suite--1340950/#ca1960518
• Off topic

  2 answers, most recent on 3/21/2025

  RE: [Closed] Cancellation
  Hi, please, I want ro cancel my Vegas Pro subscription.  
• Other products

  One answer, on 4/16/2026

  RE: [Closed] Vegas Pro 23 Rendering Error Code -17 (Steam Version)
  @gamjaevawoo Hi and welcome to the forum - albeit the wrong one. Vegas products are now owned by BorisFX and have their own forum here. I would suggest you register and post your question there This topic will be closed. John EBForum Moderator
• SOUND FORGE

  18 answers, most recent on 6/24/2024

  [Solved] SoundForge Pro?
  It's difficult to find where I can ask this. Keep getting routed back to the forum. So here is my question. Years ago (at least back from 1998) I had a license and working copy of SoundForge. I use it for editing wav files. There's not been anything
• Video Pro X

  One answer, on 4/15/2026

  RE: [Closed] composite mode is completely stuck on Alpha
  @Mike-Erskine-Kellie Hi and welcome to the forum - albeit the wrong one. Vegas products are now owned by BorisFX and have their own forum here. I would suggest you register and post your question there This topic will be closed. John EBForum
• Video Pro X

  2 answers, most recent on 8/31/2025

  [Closed] Vegas Pro 22 - WIX_DIR_COMMON_DOCUMENTS error
  I bought the license 24/8, downloaded the software. This error message "cannot access network location [WIX_DIR_COMMON_DOCUMENTS] VEGAS_VEGAS Pro 22.0\." appear after downloader downloaded the files. I have runthe .exe installation file as admin.
• Movie Studio

  2 answers, most recent on 5/19/2025

  video deluxe movie edit pro mx
  Comment sauvegardé mon project avec un autres extention que .MVP EX: .mov ou .avi ect... Merci
• ACID

  3 answers, most recent on 8/5/2025

  Are included Libraries Commercial Royalty Free?
  I have purchased Acid Studio, thinking of upgrading to Pro, for added features and 13GB acid library.Before I commit I wish to know if the library that comes Acid Studio standard and pro are commercial royalty free or not?I would be grateful if this
• Movie Studio

  One answer, on 11/30/2025

  RE: [Closed] The new registration of my Movie Studio Platinum 12 does not work
  @Ivan-D Please read this pinned post and follow the advice given there. This thread will be closed. JeffForum Moderator
• Other products

  32 answers, most recent on 5/30/2026

  RE: HOW TO CONTACT SUPPORT VIA EMAIL OR PHONE PLEASE
  @rose-h Welcome to the Magix user to user forums, so not any contact for Magix staff, and there is no phone number either, sorry. I believe the last version of Sound Forge Audio Studio was version 17, but this seems to not be available direct from
• SOUND FORGE

  2 answers, most recent on 3/2/2026

  RE: serial number
  When you sign up for the (try for free) trial version of Sound Forge , Magix/Vegas emails you an activation serial code which you can use for 30 days without limitations, aside from the included third-party add-ons. If you go ahead and purchase, you
• Other products

  3 answers, most recent on 1/2/2024

  [Solved] This is EDM, This content can be activated directly in the Producer Pl
  I bought the update for Samplitude Pro 8, then, within the promotion (299 USD) included several libraries or vouches to acquire samples. Some of the promotions included: "This is EDM", but it does not exist on Producer Planet. I bought this
• SOUND FORGE

  2 answers, most recent on 12/2/2025

  RE: Multiple Instances of Sound Forge 18 from VEGAS Pro 22
  @Shinichi-Kishimoto1124 Welcome to the Magix user to user forums, NOT Magix Support. So, please be aware there are NO Magix staff present here and you will not receive any sort of "official" response to your question, sorry. I would normally suggest
• Off topic

  163 answers, most recent on 6/12/2026

  RE: Magix support has not responded to support tickets for months
  I have similar case. I ordered VIdeo Pro X ultimate upgrade, but never received mail with serial number and activation coupons for additional products from ProDad, NewBlue and BorisFX. I already placed 3 separate tickets and I got no response to any
• SOUND FORGE

  2 answers, most recent on 7/2/2023

  [Solved] SF pro 17 - not starting-up any more
  I have Sound Forge Pro 17. When I tried to start it, getting an error message that it cannot start. I have sent the message to Magix.I then uninstalled and reinstalled SF Pro 17. However the same problem. Would appreciate any advice. Windows 11 Home
• Movie Studio

  5 answers, most recent on 9/14/2023

  [Solved] 'Automatic check failed' trying to update old Movie Edit Pro
  Hello, I'm using Movie Edit Pro 2015. Yes, I know it's old, but I own it :-) I have installed and registered it on my new PC but the update process fails every time with 'Automatic check failed'. I have version 14.0.0.160 installed and the latest is
• SOUND FORGE

  4 answers, most recent on 7/14/2025

  RE: Sound Forge 17 and issues with Microsoft Sound Mapper
  Removing the low-latency driver will not affect any Sound Forge functions.btw, The low-latency driver is not installed with SF Pro, only SF Audio Studio.
• Movie Studio

  No answers, created on 12/28/2025

  I'm looking to upgrade
  Hi, Would you be able to explain the difference in details of what I would be really getting or missing out on if I just settle for the movie studio 26? I have Magix movie studio 25 deluxe and it has been a pleasure using it. I do however want the