Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

I bought Music Maker Premium last year, and even through all of the updates I've never had a problem with it. I got a new computer recently and installed MMP, and had no problems with it. But now, when I open the program it opens as the free

Photostory

2 answers, most recent on 1/20/2022

[Solved] Crash when exiting the program, Qt5CoreMx64Qt5.15.1.dll

Hello, I have Problems with Photostory Deluxe It crash when exiting the program. Also an update is not possible, because for this the program must be terminated and here the main program crashes and also the update installer. The error message

Other products

4 answers, most recent on 1/13/2022

RE: [Solved] Movie Studio 2022 Platinum Error in Module "OpenCL.dll"

@TrevorWM Trevor, there's quite a few hits on that error message ("OpenCL.dll") using the forum search. Here's one that may apply to your setup: https://www.magix.info/us/forum/error-in-module-opencl-dll--1286047/?page=2#ca1721530 And yes, Magix

Other products

4 answers, most recent on 1/13/2022

[Solved] Movie Studio 2022 Platinum Error in Module "OpenCL.dll"

Hello, Have just tried to install Movie Studio 2022 Platinum on a recon laptop. Drivers have been updated on both Intel & Lenovo websites. Intel® Core™ i5-6200U CPU @ 2.30GHz Intel® HD Graphics 520 ProviderIntel Corporation Version

Music Maker

4 answers, most recent on 10/6/2022

[Solved] How to get unlimited loops to load

First off....this company is an absolute joke. There are so many bugs in this program its unreal. How can i even submit a ticket for help from the company? All it has me doing is run in circles on the website through already asked questions. You

Movie Studio

3 answers, most recent on 1/10/2022

RE: [Solved] Entry point D3D11CreateDevice could not be located in Qt5WebEngineCore

@Br2342323 Hi . . . . error regarding D3D11.dll . . . . Th issue was caused by the program not being supported on Windows 7 which does not support DirectX 12 which Magix Movie Studio (MMS) 2022 requires. Re-install MMS 2022 following the procedures

Movie Studio

3 answers, most recent on 1/10/2022

[Solved] Entry point D3D11CreateDevice could not be located in Qt5WebEngineCore

After instillation of Movie Studio 2022 Platinum. I try starting it and get an error regarding D3D11.dll .. tried fixing that (cant remember how)and now I get error: The Procedure Entry point D3D11CreateDevice could not be located in C:\Program

Movie Studio

5 answers, most recent on 12/29/2021

[Solved] Creating Verticle Format Video Project (1080 x1920)

Hey everyone. After searching the help posts and fiddling in the program to no avail, I'm hoping someone would point me in the right direction so that I can create a project template ratio that exports at a vertical format (1080x1920). I'd like to

Movie Studio

8 answers, most recent on 12/28/2021

[Solved] Two connection errors when starting Movie Edit Pro Plus

Whenever starting for the first time each day Movie Edit Pro Plus 2022 (also happened with version 2021) I always get two error message windows: "Socket operation times out" (for which the header reads:

Movie Studio

24 answers, most recent on 12/25/2021

[Solved] All audio stripped MAGIX Movie Edit Pro Plus 2021

I have been working on a project for months with no problems. Yesterday I rendered a rough movie version for review. It turned out fine, but today when I reopened the project to add some clips, I got an error message for every mp4 file associated

Samplitude

5 answers, most recent on 11/27/2021

[Solved] Music Studio 2022 Suite not working after initial installation

After installation, I tried to run the program and received the error depicted in the screenshot. There was no prior "execution" of the program nor any temporary unsaved working file to select to save. Irrespective if I select Continue to Program

Audio Cleaning Lab

3 answers, most recent on 11/18/2021

[Solved] The program (Audio cleaning lab) want me to register again.

I registered the program in June and have used it since then and now it want me to register again but I get error code 24 which says "the serial number has already been registered to another email address. Please contact MAGIX support.

Music Maker

6 answers, most recent on 11/18/2021

[Solved] cant install please help

when i try to install the software half way through its installment an error message appears saying ' cycle redundancy error' and then forces me to stop the installment please help. i also had it installed on my cp before and didn't use it for a

ACID

5 answers, most recent on 12/21/2024

[Solved] Acid Music Studio 11 Error -2147163967

Once I open the program a popup window says there's a major update. I download the update and hit the 'update immediately' button. The program restarts and opens up saying there's a older version of Acid 11 installed and do I want to update. I click

Movie Studio

3 answers, most recent on 9/26/2021

RE: [Solved] DLL Error (mx_read_kinetictype_x64.dll)

I moved the files into the Documents/Magix folder and reset everything to default program settings. I also saw that Bridge, which I used for metahuman work with iClone was trying to run with Movie Edit. I'm not sure why. So I uninstalled it. Before

Movie Studio

3 answers, most recent on 9/26/2021

[Solved] DLL Error (mx_read_kinetictype_x64.dll)

I recently updated Movie Edit, but received multiple errors that said the program could not write to the backup file during the autosaves. Then it crashed. This is the log that came from it. (System and program info in

Movie Studio

13 answers, most recent on 9/24/2021

[Solved] Exception 0xc0000005 "ACCESS_VIOLATION"

Not sure what's going on. Program has hanged and crashed a couple of times now. Here is the log. Any advice would be great - other than update the program. I know there is one update available, but this was happening before the update was there. I

Other products

5 answers, most recent on 9/21/2021

[Solved] Movie Studio Plantinum Suite

You broke it - you fix it. I'm a registered OWNER of this software and it has worked beautifully for many years. Now when I open MY software it gives me a error message and sends me to YOUR website - as if you expect me to BUY an upgrade. I'm not

Music Maker

7 answers, most recent on 9/12/2021

[Solved] Get Error Message

I get this error message that I can't click "OK" on. Product: Magix Music Maker My Pc is now frozen with MUSIC MAKER LOGO STUCK ON SCREEN. I need help with this program cause I just paid for it. How do I fix this?

Other products

2 answers, most recent on 9/11/2021

[Solved] Program Crashes

I apologize if I inadvertantly cross posted. I was in the wrong forum. I installed the Free version of Magix and it works fine on my laptop, but when I connect to an external hard drive,the program crashes at the outset. Here is what I get (plus a

Music Maker

5 answers, most recent on 7/29/2021

[Solved] MP3 files won't load

I just downloaded the new version of Music Maker and I can no longer drag MP3 files into the program to edit/cut. I get an error message saying it cannot read the format or something like that. These same MP3 files worked just fine before I

Video Pro X

3 answers, most recent on 7/25/2021

[Solved] Update service for Video Pro X 17.0.3.68 and can't contact Magix

Hi, I got the Video Pro X on August 15, 2020, which includes 1 year of Update Service. Today it is July 25, 2021 which is within the year of Update Service.But when I try to update the program, it asks me to pay to extend the service even though I

SOUND FORGE

6 answers, most recent on 7/31/2021

[Solved] Computer ID incorrect (error message)

Sound Forge version 7.0b (301), Win 7, X64 - YUP, I'm a dinosaur.I lost the ability to save MP3's due to re-register error message. Each and every time I plug in the computer ID number into the Magix website, I'm told it's incorrect. After reading

ACID

5 answers, most recent on 7/11/2021

[Solved] Can't install

I ran the installer on Windows 10. It stopped with an error (it was in German). I uninstalled the program and re-ran the installer. Now I am getting an error saying Acid 10 Pro is already installed and to un-nstall it first. But it is already