• Music Maker

  3 answers, most recent on 12/15/2022

  Access to ambiguous processes
  Why Does Magix Music Maker need access to processes that are not involved with Magix? I've received an update for Magix Music Maker. As I was updating the softtware, the program spit out errors telling me it cannot install due to certain processes.
• Movie Studio

  3 answers, most recent on 7/14/2024

  Movie Studio Platinum Upgrade from Using Movie Studio Platinum 14
  Hello,I had gotten an email about upgrading to the new 2025 edition of Movie Studio Platinum. And I had been using the Vegas Movie Studio 14 which I got in like 2017 or 2018. I am a little overwhelmed by how this is laid out. I have even tried to
• Movie Studio

  2 answers, most recent on 1/22/2023

  Error message on startup
  Error with Movie Studio 2023   The problem is with this file “it is not present in windos10” C:\WINDOWS\SYSTEM32\OpenCL.dll   after I renamed the file to ZZZOpenCL.dll the program was working OK. Also Movie Studio 15 was not starting with the
• Movie Studio

  13 answers, most recent on 9/21/2023

  RE: Trying to make video with songs and Still images
  @Jay-Rouse Hi The computer specification you have given is not sufficient for us to advise you other than in very general terms, which may lead down the wrong path for the issues you are having. Please provide all the computer specification details
• Video Pro X

  148 answers, most recent on 4/18/2023

  RE: General discussion on add-ons
  Hi. It happened for a long period (months) but is now working with VPX 14. I have not had a crash with MEP 2022 recently so I don't know about that program. I tend to get more crashes when the program is trying to access more than 32 GBs of ram. I
• Movie Studio

  23 answers, most recent on 8/21/2023

  RE: HEIC Photos
  @johnebaker MAGIX Movie Studio 2024 Suite  21.08.2023  14:52----------------------------------------------------------------------CrashDump 20230821_145206_v23.0.1.180.dmp successfully written Error in module "ntdll.dll" (Load address:
• Movie Edit Now

  17 answers, most recent on 1/21/2023

  RE: Audio in Movie Edit Pro 2016 Now Messed Up (Since Windows 11 update?)
  That said, I used to edit 4K videos in this program with no trouble, so if THAT'S the problem then there's still a larger error to fix -- however if avoiding 4K video is all it takes to fix the audio, that's fine with me!
• Movie Studio

  5 answers, most recent on 4/13/2022

  [Solved] MovieStudio 2022 - mpeg2_x64.dll error
  I am hoping someone can explain how to fix what is showing up as a "serious program error" and causes MovieStudio 2022 to shut down. When opening the program, I get the error message: Error in module"mpeg2_x64.dll" (Load address 0x00007FFB96F40000)
• SOUND FORGE

  4 answers, most recent on 2/15/2022

  [Solved] Can't get Sound Forge Pro 14 or Vegas Video Pro 18 to reinstall
  Last Friday, using SF Pro 14 and a handful of third-party plugins, I was able to complete a client game audio project with no problems. Then, on Sunday, the program wouldn't launch at all. In fact all my Magix programs wouldn't launch: Sound Forge
• Music Maker

  6 answers, most recent on 1/28/2022

  [Solved] Music Maker opens as Free, but I paid for Premium
  I bought Music Maker Premium last year, and even through all of the updates I've never had a problem with it. I got a new computer recently and installed MMP, and had no problems with it. But now, when I open the program it opens as the free
• Photostory

  2 answers, most recent on 1/20/2022

  [Solved] Crash when exiting the program, Qt5CoreMx64Qt5.15.1.dll
  Hello, I have Problems with Photostory Deluxe It crash when exiting the program. Also an update is not possible, because for this the program must be terminated and here the main program crashes and also the update installer. The error message
• Other products

  4 answers, most recent on 1/13/2022

  RE: [Solved] Movie Studio 2022 Platinum Error in Module "OpenCL.dll"
  @TrevorWM Trevor, there's quite a few hits on that error message ("OpenCL.dll") using the forum search. Here's one that may apply to your setup: https://www.magix.info/us/forum/error-in-module-opencl-dll--1286047/?page=2#ca1721530 And yes, Magix
• Other products

  4 answers, most recent on 1/13/2022

  [Solved] Movie Studio 2022 Platinum Error in Module "OpenCL.dll"
  Hello, Have just tried to install Movie Studio 2022 Platinum on a recon laptop. Drivers have been updated on both Intel & Lenovo websites. Intel® Core™ i5-6200U CPU @ 2.30GHz Intel® HD Graphics 520 ProviderIntel Corporation Version
• Music Maker

  4 answers, most recent on 10/6/2022

  [Solved] How to get unlimited loops to load
  First off....this company is an absolute joke. There are so many bugs in this program its unreal. How can i even submit a ticket for help from the company? All it has me doing is run in circles on the website through already asked questions. You
• Movie Studio

  3 answers, most recent on 1/10/2022

  RE: [Solved] Entry point D3D11CreateDevice could not be located in Qt5WebEngineCore
  @Br2342323 Hi  . . . . error regarding D3D11.dll . . . . Th issue was caused by the program not being supported on Windows 7 which does not support DirectX 12 which Magix Movie Studio (MMS) 2022 requires. Re-install MMS 2022 following the procedures
• Movie Studio

  3 answers, most recent on 1/10/2022

  [Solved] Entry point D3D11CreateDevice could not be located in Qt5WebEngineCore
  After instillation of Movie Studio 2022 Platinum. I try starting it and get an error regarding D3D11.dll .. tried fixing that (cant remember how)and now I get error: The Procedure Entry point D3D11CreateDevice could not be located in C:\Program
• Movie Studio

  5 answers, most recent on 12/29/2021

  [Solved] Creating Verticle Format Video Project (1080 x1920)
  Hey everyone. After searching the help posts and fiddling in the program to no avail, I'm hoping someone would point me in the right direction so that I can create a project template ratio that exports at a vertical format (1080x1920). I'd like to
• Movie Studio

  8 answers, most recent on 12/28/2021

  [Solved] Two connection errors when starting Movie Edit Pro Plus
  Whenever starting for the first time each day Movie Edit Pro Plus 2022 (also happened with version 2021) I always get two error message windows: "Socket operation times out" (for which the header reads:
• Movie Studio

  24 answers, most recent on 12/25/2021

  [Solved] All audio stripped MAGIX Movie Edit Pro Plus 2021
  I have been working on a project for months with no problems. Yesterday I rendered a rough movie version for review. It turned out fine, but today when I reopened the project to add some clips, I got an error message for every mp4 file associated
• Samplitude

  5 answers, most recent on 11/27/2021

  [Solved] Music Studio 2022 Suite not working after initial installation
  After installation, I tried to run the program and received the error depicted in the screenshot. There was no prior "execution" of the program nor any temporary unsaved working file to select to save. Irrespective if I select Continue to Program
• Audio Cleaning Lab

  3 answers, most recent on 11/18/2021

  [Solved] The program (Audio cleaning lab) want me to register again.
  I registered the program in June and have used it since then and now it want me to register again but I get error code 24 which says "the serial number has already been registered to another email address. Please contact MAGIX support.  
• Music Maker

  6 answers, most recent on 11/18/2021

  [Solved] cant install please help
  when i try to install the software half way through its installment an error message appears saying ' cycle redundancy error' and then forces me to stop the installment please help. i also had it installed on my cp before and didn't use it for a
• ACID

  5 answers, most recent on 12/21/2024

  [Solved] Acid Music Studio 11 Error -2147163967
  Once I open the program a popup window says there's a major update. I download the update and hit the 'update immediately' button. The program restarts and opens up saying there's a older version of Acid 11 installed and do I want to update. I click
• Movie Studio

  3 answers, most recent on 9/26/2021

  RE: [Solved] DLL Error (mx_read_kinetictype_x64.dll)
  I moved the files into the Documents/Magix folder and reset everything to default program settings. I also saw that Bridge, which I used for metahuman work with iClone was trying to run with Movie Edit. I'm not sure why. So I uninstalled it. Before