• Sequoia

  One answer, on 8/23/2022

  Error Message on startup
  Sequoia 16... Got an error message on startup... C:\WINDOWS\SYSTEM32\mfc140u.dll is either not designed to run on Windows or it contains an error. Try installing the program again using the original installation media or contact your system
• ACID

  255 answers, most recent on 7/28/2025

  RE: Feedback on ACID Bugs
  @EEtu-Kuja If you hold CTRL and SHIFT and double click on the program icon to open ACID, you should get a small window that allows you to reset the program settings. Maybe this will help with your problem. Hello, thanks for trying to help. I try'd
• Music Maker

  13 answers, most recent on 1/9/2024

  RE: Purchased soundloops not accessible via offline computer
  @SP. No luck. There are mxcogg files in all of the soundpool directories. Testing one of the soundpools by removing the mxcogg files while retaining ogg and wav files gave us a different error than before: "*.mxcogg has been deleted or moved and
• Movie Studio

  5 answers, most recent on 7/4/2023

  RE: Movie Edit Pro 2016 Plus
  Many thanks again. I turned off Windows Defender and the Firewall and it still stuck when the green line moved an inch, and the CD tray continually flashed. I then tried a custom install, just installing the program alone but the same problem. Yes i
• SOUND FORGE

  5 answers, most recent on 11/11/2022

  RE: Sound Forge throwing an error when i put the code starting with P
  @vijay-n Usually you buy a single user license you can activate on two computers, not a two user license. Or did you buy the program twice? You can create a support ticket by clicking on the SUPPORT link at top menu of this forum page. Or you can
• Music Maker

  2 answers, most recent on 6/14/2023

  Program locks up continuosly with no error message!
  I just purchased the Premium package of Music Maker! I have spent 2.5 hours just trying to get the software running after installation. I have downloaded and installed it twice just to be sure it's not a comm problem. I waited a full 30 minutes just
• ACID

  11 answers, most recent on 10/2/2022

  RE: "Acid Pro 10.0 has stopped working" error on startup
  @Alan-Pitt Hi . . . . I can install Acid multiple times over without issue but it's actually opening the programme once installed. It works fine but then the -1 error message appears once the software has been closed and an attempt is made to open
• Movie Studio

  One answer, on 9/3/2022

  Trying to reinstall. Message Error in module
  Movie Studio 2022 Platinum. Windows 10 16 gig ram Error in module "Elements.ofx" [Load address: 0x000000004D380000] 0x000000004D5CAE62[Exception 0x0000005 "ACCESS_VIOLATION"]I have reinstalled the program three times with no success.
• Off topic

  One answer, on 3/18/2023

  RE: Humble Bundle
  @Chris-Kirby Welcome to the Magix user to user forums. Unfortunately the error "message" you show is not at all helpful, is it? That is not your fault, clearly. However, what Magix program(s) are you trying to download/install? There have been a
• Music Maker

  6 answers, most recent on 1/28/2022

  [Solved] Music Maker opens as Free, but I paid for Premium
  I bought Music Maker Premium last year, and even through all of the updates I've never had a problem with it. I got a new computer recently and installed MMP, and had no problems with it. But now, when I open the program it opens as the free
• Audio Cleaning Lab

  3 answers, most recent on 11/18/2021

  [Solved] The program (Audio cleaning lab) want me to register again.
  I registered the program in June and have used it since then and now it want me to register again but I get error code 24 which says "the serial number has already been registered to another email address. Please contact MAGIX support.  
• Samplitude

  5 answers, most recent on 11/27/2021

  [Solved] Music Studio 2022 Suite not working after initial installation
  After installation, I tried to run the program and received the error depicted in the screenshot. There was no prior "execution" of the program nor any temporary unsaved working file to select to save. Irrespective if I select Continue to Program
• Movie Studio

  One answer, on 3/30/2023

  RE: I have a problem . I have opened movie studio and then pops up this er
  @Martin-Valenta Hi We need more information to help diagnose the issue(s) you are having: The specification of your computer system including Windows version and program version, see this topic for what is required and please quote processor and
• SOUND FORGE

  19 answers, most recent on 2/19/2023

  RE: SF Pro 16.1 plugin issues
  This thread is about SF Pro 16.1 plugin issues, right? My first problem with 16 locking up while scanning programs resolved itself, but not because I tried all the solutions recommended. Now, I'm having the same problem as a number of people here
• Music Maker

  3 answers, most recent on 3/15/2022

  RE: [Solved] Loading Soundpools
  @Jerry-Miles Hi, I have Soundpool Collection 20 DVD which is spDVDcol_20 and everything went into C:/Users/Public/Public/Documents/Magix/Common/Soundpools/Basics_20 as shown below: You have Collection 18, so you should create a folder Basics_18 and
• SOUND FORGE

  3 answers, most recent on 1/5/2023

  Files won't save - saying 'there is no license to use this software'
  Hi, would love some help. Sound Forge 13 won't let me save files. It comes up with an error message saying 'there is no license to use this software', but i have been using the program with no problems for 2 years. Any suggestions would be
• Photostory

  No answers, created on 7/20/2022

  Photostory Deluxe 2022 Installation error
  After downloading and initiating the installation program, the attached error pops up.
• SOUND FORGE

  9 answers, most recent on 5/17/2023

  Sound Forge 17?
  In July 17, 2017 I bought Sound Forge Pro 10 (SFP10) for $311.99 to use with my Windows XP to copy my personal Gospel records and cassettes. I then wanted more and started collecting over 200 more Gospel records and cassettes from Thrift Stores,
• ACID

  9 answers, most recent on 10/6/2024

  RE: MAGIX ERROR. I HAVE MY RECEIPTS & CODES.. NEED HELP, NOT GETTING ANY
  Thanks for responding to this hectic post of mine😁. Yeahhh, I'm sadly very aware of the location it was posted. Reason it was posted here was for TOTAL sight aspect, either it be by other creators like myself or ideally, Magix employees... ANYWAYS -
• Music Maker

  3 answers, most recent on 12/15/2022

  RE: Access to ambiguous processes
  Hi, yeah, I thought about taking a snapshot when I had the error windows up. However, I just wanted to get the update out of the way so I just ended the processes so music maker could finish installing. The strange thing is, the last 5 updates for
• Movie Studio

  51 answers, most recent on 11/17/2023

  RE: MAGIX Movie Studio 2024 Platinum problems
  @AAProds Hi Al. MediaInfo gives me Complete name                            : C:\Users\Ray\Downloads\GN&GLuck_.mtsFormat                                   : BDAVFormat/Info                              : Blu-ray VideoFile
• SOUND FORGE

  2 answers, most recent on 8/1/2022

  Activate after reinstalling PC (error -24)
  I get error 24 when trying to activate Sound Forge after reinstalled my computer and the program. I have the order with product ID and my e-mail correct but cannot go ahead and complete. What to do?
• Movie Studio

  14 answers, most recent on 5/6/2023

  RE: Intro/ Outro animations
  @Former user Thanks a lot for your help. . . I have tried to update video codecs to K-Lite Codec Pack Standard 17.5.5 for win 10 64x. . The installation of this pack has found some errors on Codecs to registry, and fixed. After reboot and restart
• ACID

  5 answers, most recent on 12/21/2024

  [Solved] Acid Music Studio 11 Error -2147163967
  Once I open the program a popup window says there's a major update. I download the update and hit the 'update immediately' button. The program restarts and opens up saying there's a older version of Acid 11 installed and do I want to update. I click