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@Elk Hi See this tutorial on redeeming your credits. Do heed the warning in the description text of the tutorial. The example given is for Soundpools, the same procedure applies to Instruments etc. HTH John EBForum Moderator

Music Maker

11 answers, most recent on 3/26/2025

RE: bought a soundpool and cant get it on to my music maker..

I've already sent the keyboard back to amazon dropped it off at the evri shop round the corner... the sound pool was EDM smasher... I see the little acid loops sign in bottom corner of the cover art

SOUND FORGE

16 answers, most recent on 3/28/2025

RE: slow down on exported music

@mark-p8189 Hi Mark No offence intended or taken. Thanks for the computer specs and full program name, as far as I can see there is nothing there that would cause the audio issue. Time for some testing to see if I can replicate the audio issue. I do

Video Pro X

22 answers, most recent on 5/30/2025

RE: newblue display is faulty in timeline monitor

Hi @johnebaker Very good!In the tickets I created for Magix and NewBlue, I referenced exactly the address of this post! I'm sure you'll see it! Thanks!

Music Maker

7 answers, most recent on 12/19/2024

RE: Score tool bar - Can't get rid of it

Hi! That would be something, involuntarily unlocking a hidden feature! Thanks, I'll see if I can get back to normal with restarting.

Music Maker

7 answers, most recent on 3/29/2026

RE: Loops unlimited will not load

@Dustin-McClinton @John-Woodford7724 As you can see from several posts in this forum, the servers have been offline for the past few days. I'm not sure if they're all back online now. You could try to click on the button to clean up the in-app-store

Movie Studio

7 answers, most recent on 3/24/2026

RE: proDAD VitaScene V5 PRO

@me_again Hi Andy, I suggest that you simply install it again using the download button under Effects, Extra Effects. I checked both MMS2025 and VDL2026 and under Templates, Transitions, I have one entry called: Additional fades. I don't see that in

Photostory

2 answers, most recent on 2/22/2023

RE: [Solved] Snapshot from video clip

@Greg-Everett Hi, Place the playback marker so that you see the image that you want in the monitor. Top menu, File, Export, Single frame as jpeg. The rest should be obvious. John CB

Music Maker

2 answers, most recent on 12/20/2022

[Solved] Waveforms No Longer Showing

I am unsure if I clicked something or if this is a problem others are having (didn't see any in other posts)When I see loops in the soundpool dock I can see their waveforms. But once I drag it into my project, it just has two straight lines, can't

Movie Studio

3 answers, most recent on 11/28/2025

RE: Hi I am new to Magix

@date-adventure Hi and welcome to the forum. There are many experienced users of the program here who can help with any issues you have or 'how to' questions.. See this topic in case of technical difficulties for what is required before posting.

Movie Studio

6 answers, most recent on 11/6/2025

RE: Text-To-Speech Generating Preview/Full Audio stopped working

I checked the Vegas Forum but still waiting to see if there are any updates between Magix/Microsoft? This is terrible for business and sure, there is Open AI Whisper but I'm giving the Magix team the benefit of the doubt. At least post an official

Photostory

15 answers, most recent on 1/28/2026

RE: 2026 Manual doesn't agree with program - Split Photostory, etc.

@doane Hi, Hmm. After going through the following, I can see that a new user can have problems understanding how it all works. I should probably do some tutorials on Photostory. Anyway, please read page 26 in the manual. Photostory can have multiple

Movie Studio

2 answers, most recent on 2/17/2023

[Solved] Turn off Advertisements

I just bought and installed Movie Studio Platinum 2023 after a few days of running the trial. I like what I see so far, but I would really like to turn off the adverts. Thanks.

Movie Studio

37 answers, most recent on 6/7/2025

RE: Yoo Hoo! Here comes Magix Video Deluxe!

While I agree that there isn't much new, I'm waiting for the official release to see. While Infusion III is still there, optimizations (if they happen) are always welcome. There isn't much that I need that I don't already have. But refinements I

Samplitude

3 answers, most recent on 1/26/2025

Namm 2025 Magix coverage

What did Magix announce at Namm this year, been following majority of coverage from various channels and news article and did not see anything Magix related?

Movie Studio

One answer, on 1/19/2025

Magix Movie Studdio 2025 Suite

Hi! My Magix Movie Studdio 2025 Suite is already registred but i can´t see it on my registred product. Why is it so. /

SOUND FORGE

2 answers, most recent on 4/24/2026

RE: Buying serial number to activate SFAS 17

Hi @Roberto-Kirst, BorisFX recently acquired Sound Forge, Acid, Vegas, ect., from Magix. You can purchase Sound Forge 2026 from BorisFX, but I am not sure about SF Audio Studio17. The final Magix version was SF Pro 18 and there was no Audio Studio

Movie Studio

28 answers, most recent on 3/8/2023

RE: [Solved] MAGIX Movie Studio 2023 Suite support Legacy Text and Underline text?

@Dennis-Vogel In the Title Editor screen, see the highlighted icon below. It applies underlining to text.: This is MMS Suite 2023. JeffForum Moderator

Movie Studio

32 answers, most recent on 4/2/2026

RE: Export quality from RTX Ti3060 far inferior to UHD770

Hi Al Thanks for the video clips, I see the same as you. Can you upload an original drone video for us to test with. Which export preset are you using? The MediaInfo data of the exports looks like the video is being encoded with PAL GOP settings,

Movie Studio

11 answers, most recent on 1/12/2026

RE: Video Deluxe 2026 - Access Violation Code - Program Crashes

@SHANE-KOHUT HI Thanks for the feedback, pleased to hear it is now working. I would suggest you put the specification of your computer system including Windows version and program version, see this topic for what is required and please quote

Movie Studio

7 answers, most recent on 6/10/2025

RE: Syncing 2 audio files!?!?

interesting since you mentioned frame rates, the max (found out) is 500fps. and it DOES allow a more adjustable match, very close, much closer than it was at 60fps. I reduced it to 250fps (still close), we'll see what it does to the resulting video

SOUND FORGE

8 answers, most recent on 11/21/2025

RE: Sound Forge 17 not loading on Windows 11

@Justin-Brummer I see you are attempting to save your file to OneDrive. Try using a different location on your computer, NOT your desktop either! As a general rule, with most types of files it is considered to never be a good idea to save directly

Video Pro X

44 answers, most recent on 2/4/2025

RE: Problem with exported DVD

@emmrecs @AAProds Try this search on Google and see if any of the search results bear fruit. invasionearth martha scott Ray.

Video Pro X

62 answers, most recent on 5/15/2025

RE: Should I choose Video Pro X or Vegas Pro?

Well, I had to log into M$ (which I really don't like to do) but when I did, I didn't see anything but to log into my discontinued One Drive account. If you have a Gmail account, using Google Drive is so much easier.