Search the MAGIX Community for tutorials, questions and solutions as well as for forum members

I purchased a month of vegas over a month ago, the payment got declined yesterday so my family member let me use their card and I purchased another months sub. After the purchase it has taken me to the "Welcome!" window with a serial number with a

Movie Studio

One answer, on 8/8/2024

RE: [Closed] How to cancel sony vegas lifetime license purchase?

@Aline-Oliveira Hi Aline. Welcome to the Magix user to user forums which are for all Magix products with the exception of the Vegas product line. Technically you have posted in the wrong set of forums which should have been at the Vegas creatives

SOUND FORGE

3 answers, most recent on 9/13/2023

SoundForge 17 pro presets a setups...

Hello,is there a way to get my presets to SF17 from SF16 automaticly. All my presets for time to time is missing. Every Upgrade lost the presets and screensetups and the settings. Please fix this issue! Its really irritating fomr soundforge 12 till

Video Pro X

40 answers, most recent on 6/7/2023

RE: Sony FX3 files compatibility with Video Pro X

@Gus_2030 it does say in Sony FX3 Specs MPEG-4 AAC-LC 2ch

Movie Studio

38 answers, most recent on 12/25/2023

RE: Problem with Movie Studio Edit 2024 Platinum

Hi Ray, Strangely with all my fiddling with the settings in my computer the issue with swapping modes has resolved itself so I will let sleeping dogs lay. This situation started when I first started using Magix, I was having problems inputting a

Off topic

43 answers, most recent on 7/1/2024

RE: Magix Future?

MAGIX should have let that Sony software stay dead and invested those millions in improving their own product lines. Samplitude could have really improved a ton if they had done that. But it’s a bit too late. The opportunity cost has been paid, and

Movie Studio

6 answers, most recent on 7/20/2023

RE: MEP2016 Plus - Using SD Cards

@CarpentersMate @AAProds @johnebaker One thought occurs to me: depending on the formatting chosen for the card is there not a "danger" that a 60 minute Full HD recording will actually be split into smaller files "automatically"? I know FAT32 has a

Movie Studio

One answer, on 7/26/2023

RE: [Closed] Problem with the preview in the program Sony Vegas Pro

You must have an old Vegas Pro version if you have "Sony" Vegas Pro. Anyway you are on the wrong forum https://www.magix.info/us/forum/this-is-not-the-vegas-products-forum-please-read-here-first--1242927/

ACID

26 answers, most recent on 5/13/2023

RE: [Closed] Acid Pro 11

@Fabrizio-Prest ACID 11 might work just fine with old projects. It depends on what you did exactly with them. This could also be a problem with file access like the error messages stated. Have you tried running ACID as administrator by right

Video Pro X

111 answers, most recent on 1/29/2025

RE: Feedback about VIDEO PRO X15

Englisch I just upgraded from x14 to x15.... all videos from our Sony TV cameras that record with the MTS extension are no longer displayed optically on the timeline.... it's bad for us because our projects are in a hurry.... has someone an idea? i7

Movie Studio

11 answers, most recent on 6/18/2024

RE: Image Sequence

IIRC, they had to be sequentially numbered ie the name suffix ending in 001,002 etc and in their own folder with no other images. I just tested,with Vegas 19, some of my recent time-lapse sequences, consisting of between 650 and 900 images from my

Other products

4 answers, most recent on 4/8/2024

[Closed] MAGIX you F* A$$HOLES !!!

Customer support for Vegas PRO does not exist! More than month ago I sent ProRes video sample made in Adobe Media Encoder that Vegas PRO could not open which is mega failure for MAGIX because ProRes is worldwide video compression standard. They told

Off topic

3 answers, most recent on 12/6/2023

[Closed] Charged for canceled subscription

I Got a 1 month sony vegas subscription on the 1st of October and emailed infoservice@magix.net to cancel my subscription on the same day as it says on the website and forums if you want to cancel a subscription. I have come to the realization that

Movie Studio

38 answers, most recent on 12/25/2023

RE: Problem with Movie Studio Edit 2024 Platinum

Hi Ray, I am afraid I have become a bit overwhelmed. While I can follow your suggestions some of the terminology is completely foreign to me. I had assumed when John said to enter my details in my profile that you would view that, so have added that

Video Pro X

4 answers, most recent on 5/11/2023

RE: [Closed] Vegas Pro 20 Track, can't choose the right thing

@Julius-Auerbach Hello welcome When you are in Vegas forum, do not mention Sony. Topic now closed. Stephen Forum Moderator

Movie Studio

One answer, on 8/31/2023

[Closed] The activation of AVC Intra + DVD Pro Codec Pack failed / 4:2:2 10bit

I upgraded Vegas Pro Ver 20.0 to Ver 21.0 but I AGAIN get this message "The activation of AVC Intra + DVD Pro Codec Pack failed.", when I try to import file from Sony a7IV recorded as NTSC 30p 4:2:2 10bit at 140Mbps I can open magix.com and

Movie Studio

69 answers, most recent on 8/10/2025

RE: Unable to import MKV files into Video deluxe 2026 Plus, Windows 10

Well, I certainly seem to have sparked a lively discussion. Unsurprisingly most of it is well beyond me - but no matter, it has helped. Simplest and quickest is to recapture those tapes I did with PotPlayer (giving the MKV files) directly into Video

Movie Studio

43 answers, most recent on 3/7/2025

RE: Audio not importing

thank you everyone for trying to help me. to respond to a few things: I really would rather not download a program just to analyze the format of the video file I'm trying to import. It is having a similar problem with multiple file types. it is not

ACID

267 answers, most recent on 4/2/2026

RE: Feedback on ACID Bugs

yes. It downloads it and lies to me when it say's the update is ready to install. I have been using AP since it was called Sonic Foundry which started in 1998 with Acid PH1 before becoming Sony's property back in early 2000's. This is just something

Video Pro X

4 answers, most recent on 5/11/2023

RE: [Closed] Vegas Pro 20 Track, can't choose the right thing

weird, magix are the owners of sony vegas, weird forum design but thanks for the info, I made a new thread over there, so I guess you can close thise one here

Movie Studio

22 answers, most recent on 7/3/2024

MP4 variable frame rate and a possible "Cure"

Greetings, For the past couple of days I've been stitching together some MP4 clips taken on a Sony phone in 2015 which was a few years old at the time. The quality is reasonably appalling and all are with variable frame rate, which MS2025 not

Video Pro X

34 answers, most recent on 2/18/2024

RE: NVIDIA 4070 issues on most basic video editing work

@CubeAce Hi Ray, I wanted to define some default manual video setting in all my camera bodies and found that they behave differently in function of the lens. Only the Sony 16-50 SSM behaves as previously described. This one replaces (second hand)

Other products

7 answers, most recent on 7/12/2023

RE: How to fix no audio track when mp4 imported

Thanks, John. I got Handbrake and it works fine, except slow. Unfortunately, I discovered that my camera (Sony HDR-CX130) cannot be set to record in MP4. To avoid converting clips that I do not need, I have to review each one and delete before

Movie Studio

51 answers, most recent on 1/30/2024

RE: Dual Layer DVDs - atrocious luck or is just my project

@mark-perry Hi I can also confirm no issues with MMS 2024 burning 7.9GB on disc project to disk* with my LG DVD/Bluray at 8x, plays OK in both VLC and on my Sony Bluray player. * Traxdata (Ritek) DVD+R DL 8x speed full face printable about 5 yrs old