Sony Vegas 21, bought 2nd sub, click activate - "expired"

Ricky-Swankie wrote on 1/27/2024, 11:53 AM

I purchased a month of vegas over a month ago, the payment got declined yesterday so my family member let me use their card and I purchased another months sub. After the purchase it has taken me to the "Welcome!" window with a serial number with a green tick and my email address with a green tick. When I click "Activate & register immediately online" it loads for a bit then says "Your license has expired". I'm sure this can't be my old serial number it took me straight to this after the purchase with it already filled in. It says I was supposed to receive an E-mail and I never did and there was no option to send again. I ALSO can't uninstall vegas, when I try it stops 20% way through.

Comments

johnebaker wrote on 1/27/2024, 2:50 PM

@Ricky-Swankie

Hi and welcome to the forum - albeit the wrong one.

Vegas products, with the exception of Magix Movie Studio 18 and later versions, have their own forum see the Important Posts here.  

There should also be a link to the correct forum under Help in the program.

I would suggest you post your question there

This topic will be closed.

John EB
Forum Moderator

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