• ACID

  3 answers, most recent on 11/8/2022

  I have a ACID Pro 8 product key, but it does not show up
  When I try to put in the product code in the application when I start it up, it says that the product is already registered, but when I look for it online, it is not listed under my products. When I go to generate a new activation code for it, it
• Movie Studio

  17 answers, most recent on 1/24/2023

  RE: Upgrade now and get Mercalli V6 plug-ins FREE ??????
  @browj2   Hi, The offer in the image seems to be for a new purchase, not an upgrade. Could be why I initially didn't see the offer John. Sometimes I have only found out whether something is limited when I get the email back with the codes to
• Movie Studio

  26 answers, most recent on 1/5/2023

  RE: My Ultimate Version 2023 will not read MP4 files...
  GOOD EVENING SIR JOHN, THANK YOU IN FIRST FOR YOUR PROMPT RESPONSE TO MY MATTERI DID WHAT YOU MENTION BUT THE RESULT IS THE SAME.WHAT I NOTICED IS THAT IN THE MENU - HELP - ACTIVATE CONTECT PACK WHEN I CLICK ON IT, A MAGIX STORE ICON COMES UP WHICH
• Movie Studio

  4 answers, most recent on 11/28/2022

  RE: Upgrading
  @Ryan-P Hi, You can have the program installed on as many devices (computers) as you want, but only two devices can be active at a time. You can deactivate devices in your account, My Products, on Magix.com. Is your old Movie Studio Suite Vegas or
• SOUND FORGE

  9 answers, most recent on 10/4/2022

  Error code -21
  I successfully installed my software, but I get have error code when trying to activate "Error code -21".I have internet conection, my software it is SOUND FORGE Audio Studio instaled on Windows 10 compilation 19041  
• Movie Studio

  One answer, on 10/2/2022

  [Closed] movie studio 17 Error -14
  trying to install on new PC running win 11 but I get error code when trying to activate
• Movie Studio

  18 answers, most recent on 10/1/2022

  RE: Upgrade Movie Studio Platinum 16 => Movie Studio 2023 Suite
  Hi Ray, I have an activation code for the MS 2022 and I have an account where it shows registered to me.
• Music Maker

  14 answers, most recent on 1/28/2023

  RE: Need To Start Using Music Maker
  @Oka The first two images you've posted actually answer your second question! The lack of Beatobox.vst3 and the fact you are offered an upgrade to the Premium Edition indicate you are not currently running that edition. Since it seems you have
• Video Pro X

  One answer, on 9/25/2022

  [Closed] Vegas Pro 17
  It tells me my activation codes in incorrect not sure how to fix
• Music Maker

  22 answers, most recent on 11/14/2022

  RE: Trying to log on to the Magix Store from within Magix Music Maker 23
  Even on the Magix service centre Im trying to create an activation code using my serial number I was given after purchase and it wont budge. Used my physical PC address etc via cmd ipconfig/all. What would you use for computer ID? Are all new users
• ACID

  One answer, on 11/3/2022

  Lack of Customer Service. I am extremely disappointed
  I made an error on email address when i first tried to register the "Voucher Code" and have not received my item serial number to activate my program. I am unable to use it. I bought it from Amazon and plan to make a complain and request a refund.
• Movie Studio

  4 answers, most recent on 10/1/2022

  RE: trying to get a new activation code for magix pro 14
  I'm putting it back on a window vista computer but I can't get a activation code it's magix pro 14 old program thanks
• Other products

  3 answers, most recent on 11/15/2022

  RE: re-activation MPEG-4 FULL Codec Upgrade
  @Usama-Hassan Welcome to the Magix user to user forums. I have edited your post to remove the confidential data, like your order and serial numbers, which should never be posted to a public forum like this one. You need to email
• Movie Studio

  5 answers, most recent on 11/28/2022

  RE: Paid for product and support not answering
  Thank you for your help! I never replied to emails as there were no questions in them. I only got blank emails which I assumed were automatic responses. I have not got any questions or follow ups from support. I tried to contact support many times
• Movie Studio

  5 answers, most recent on 11/28/2022

  Paid for product and support not answering
  Hey, I paid for the Movie Studio Platinum 365 and only got a trial activation code. Which does not work. I tried to solve the problem through support but have not got any answer even after a week. If support is reading this. The problem is regarding
• SOUND FORGE

  4 answers, most recent on 12/28/2022

  RE: move to a new computer
  Welcome to the Magix Sound Forge users community @CJ-Brown You do not have to deactivate SF-11 on the old PC. SCS (Sony) versions of Sound Forge were not limited to only two (2) PCs, as is the case with (Magix) Sound Forge 12 and later. Download the
• Movie Studio

  18 answers, most recent on 10/1/2022

  RE: Upgrade Movie Studio Platinum 16 => Movie Studio 2023 Suite
  @Ilya-Derebenskiy Hi. You must have had an email with the activation code in it as it would have to be different to your VS 2016 version. (You can keep both versions working on the same PC). You must also have a working Magix account for MMS 2023
• Music Maker

  9 answers, most recent on 12/26/2022

  RE: can not activate
  @stacey-broughton HI I have removed your last comment - please do not post order numbers or any other confidential information such as serial numbers, email address and contact details. . . . . . It was asking for serial number and computer number .
• Movie Studio

  51 answers, most recent on 11/17/2023

  RE: MAGIX Movie Studio 2024 Platinum problems
  @johnebaker The reason Al's conversion to mp4 container file format is because this does support MP2 audio streams. John, after the remux to MP4, the file still has the two audio streams, and Magix opens it in a flash. The "problem" must be in the
• SOUND FORGE

  3 answers, most recent on 10/14/2022

  RE: Unable to activate one of my licenses sound forge 13
  Welcome to the Magix Sound Forge users community @Raul-Palacios. This is a public users forum, so do not post activation codes, email addresses or other personal information. Your personal information has been hidden by the moderator so it cannot be
• Music Maker

  6 answers, most recent on 10/11/2022

  RE: Pitch Change of Independent Imported Loop
  @Loren-Scott Hi, If you paid something, then you should have something. Did you get an activation code? See this tutorial: Music Maker with the Premium Edition activated has a lot to offer, but there are limitations. It depends on your needs.
• Other products

  One answer, on 9/2/2022

  [Closed] Activation codes
  I lost my activation codes for all the plugins for vegas. I was wondering if i could get them sent to me again
• Rescue Your Videotapes!

  9 answers, most recent on 11/11/2022

  RE: Application not opening suddenly. Error code: 59
  @Laszlo-Farkas, @CubeAce Hi Laszlo Error -59 means the program installation folder is damaged, however just uninstalling and re-installing will not fix all issues as there are files and folders etc left behind which need cleaning up before
• Other products

  8 answers, most recent on 8/31/2023

  RE: The current HEVC activation code does not work.
  @Former user Welcome to the Magix user to user forums. You've posted under the "Other Products" heading. Which Magix video product do you have? Activation codecs, like that for HEVC, are supplied direct from Magix. So, assuming you need a new one