• Video Pro X

  23 answers, most recent on 12/23/2020

  RE: [Solved] Suggestion -- load times -- the splash screen takes over windows
  OK, problem solved. I got this advice from Magix Support. After following this, my load time for VPX is only 10 seconds! If you want to try if a complete reinstallation helps, please follow these steps: Please follow these steps:Download the
• Movie Studio

  2 answers, most recent on 12/8/2020

  RE: [Solved] How to apply 2 gamma correction at the same time?
  @Lionel-38 Hi, You can't. Try using HDR Gamma for the low, then Gamma High. If you want more control, then you need Video Pro X where you can use curves. John CB
• Other products

  One answer, on 12/4/2020

  [Solved] Can't uninstall
  When I go to the control panel to uninstall, it says that I need a DLL for this product to uninstall. So I came here and saw I need to install and uninstall for it to work. Well, when I try to install it says I have to uninstall the product on my
• Music Maker

  4 answers, most recent on 5/8/2021

  RE: [Solved] sound
  @Shaun-Furness Hi Try these sound settings in the program: If you are using a different sound card the Advanced options may be slightly different. Note while Music Maker is running and using the ASIO drivers no other programs will have access to
• Music Maker

  13 answers, most recent on 11/19/2020

  [Solved] Midi Controller(s) not responding
  Hi, Running Windows 10, Magix Premium Music Maker Premium Edition (2021). Version 29.04.25. For the life of me I cannot get Music Maker to respond to my midi controllers. I've tried both my NI Komplete A61 and Nektar Panorama T4. It recognizes the
• SOUND FORGE

  6 answers, most recent on 11/12/2020

  [Solved] Volume Adjust Automatized
  Good Morning ! I made a recording with a microphone. On the street, using a portable recorder. For various reasons, there are times when the sound gets too loud, and there are times when it gets too low. Passing the recording to the computer, I
• Photostory

  2 answers, most recent on 11/9/2020

  RE: [Solved] Travel Maps (version 1.0.1.385) - embedding photos in route
  @PeterD58 Hi, The photo part of Travel Maps is very rudimentary with no control over the display of photos except for the duration and transition. TM takes the photo and automatically resizes it to fill the screen, which usually does not give the
• Samplitude

  2 answers, most recent on 10/20/2020

  RE: [Solved] Unable to unlink audio channels
  It looks like you grouped all channels? You can see in the tracks manager window to which group the tracks belong. You can select all tracks and ungroup them with the Tracks -> Ungroup Track Controls menu entry,
• Music Maker

  7 answers, most recent on 10/15/2020

  RE: [Solved] synths
  I have just heard back from support , It is not on the control tab view anymore , just the right click or full screen editor
• ACID

  2 answers, most recent on 10/4/2020

  RE: [Solved] Acid Pro 8 - Mixer controls not showed
  hi @denny7794 click the down arrow next to the cog, to the top right of your red box -> show control regions -> faders or, click the mixing console, hit F - to toggle the faders.
• ACID

  2 answers, most recent on 10/4/2020

  [Solved] Acid Pro 8 - Mixer controls not showed
  I'm encounter a strange bug in Acid 8. The mixer controls have disappeared (no fader, no buttons, see screenshot). Restarting of app and windows didn't help. How can I fix this issue?
• Other products

  One answer, on 9/30/2020

  RE: [Solved] How Can I Turn Off the Scissors Icon?
  Solved. The longer I thought about it I recalled something happening ages ago. I have just scrolled through the Forum for ACL and finally found the same Q&A. Control V worked. George
• Music Maker

  7 answers, most recent on 10/15/2020

  [Solved] synths
  I updated to 28.0.3.51 and now 3 instruments aren't working i , lead ,cinematic soundscapes and drum engine , space pad is working and other drums are ok and synth loops are ok but lots of projects are not loading , is this part of the known bugs ?
• SOUND FORGE

  13 answers, most recent on 7/30/2022

  [Solved] Sound Forge Audio Studio will NOT open my mp3 file
  Attn: Support Please help me. I purchased your SOUND FORGE Audio Studio 14 on September 2, 2020 and am having a problem importing a mp3 file. I get the following error: Warning: An Error occurred during the current operation. The file format is an
• SOUND FORGE

  8 answers, most recent on 8/3/2020

  [Solved] Installation
  I have installed your trial software; Sound Forge Audio Studio 14 on a windows 10 home laptop. I am attempting to record from a Sony PS-LX300USB Turntable. In the sound control panel the USB AUDIO CODEC is the default recording device and My
• SOUND FORGE

  7 answers, most recent on 6/22/2020

  RE: [Solved] Sound Forge Audio studio 64x solution
  Magix answer Please uninstall the program. Then delete the installation.ini (configuration settings) for all affected programs.The file can be found atC: \ ProgramData \ MAGIX \ [program_name] \ installation.iniIf you do not see the "ProgramData"
• Music Maker

  2 answers, most recent on 6/15/2020

  RE: [Solved] Why can I only hear the left channel of my micro?
  @Guy-VV If the MM channel is set to record Mono then this problem is caused by a setting on your Focusrite interface! Did you install the driver software that comes with the unit, as explained in the user manual? I see, from the manual, that
• Music Maker

  One answer, on 6/12/2020

  [Solved] Device compatibility
  Hi all   I use MM quite a lot on my PC and love it, but I do a lot of travelling and use a tablet PC so I was wondering if MMPlus is compatible with an iPad pro 2020 I pay the subscription for all the loops but would only download the ones I would
• Movie Studio

  32 answers, most recent on 5/5/2020

  RE: [Solved] Position different when exported
  @Felix-TurrionEichler Hi Thanks for the screenshot - much better. Assuming the arrowed clip in the image below is the 'faulty' one then either: The circled effect Section is what is causing the issue.Was the clip cut up before or after applying the
• Photostory

  7 answers, most recent on 5/5/2020

  RE: [Solved] Audio fade out.
  @carmen-w Hi Assuming tyou are working in timeline mode, if the track heights are too small or the audio object appears too short the handles will not appear - try zooming both vertically and horizontally using the controls shown below HTH John EB
• Movie Studio

  2 answers, most recent on 5/2/2020

  [Solved] Lost my control tab.Can't save changes or covert to MPEG format
  I the middle of editing a movie..I Lost my control tab. (at the top of the screen).Can't save edits or convert my edits to MPEG files
• Music Maker

  2 answers, most recent on 5/1/2020

  RE: [Solved] Track name change
  Hi You have to confirm the change by pressing the Enter key. In Music Maker there are many controls where you can type in values which must also be confirmed eg the dB change boxes below the track volume sliders. John EB
• SOUND FORGE

  8 answers, most recent on 5/4/2020

  [Solved] Assist Cleaning Up Audio File
  Sound Forge Pro V 11.0 (Build 299). There are no modules added on. Windows 7 Pro 64-bit. I know this is all old but I believe the version of the program and OS are not important. The plan is to upgrade in the future. I am familiar with a relatively
• ACID

  5 answers, most recent on 6/12/2020

  [Solved] Komplete Kontrol m32 and Acid Pro
  I'm considering buying NI's Komplete Kontrol 32 but was wondering what is the experience people have of it controlling Acid Pro. According to this thread in NI's site there's some control support for DAWs that support Mackie Control (like Acid) but