• Photostory

  2 answers, most recent on 2/22/2023

  RE: [Solved] Snapshot from video clip
  @Greg-Everett Hi, Place the playback marker so that you see the image that you want in the monitor. Top menu, File, Export, Single frame as jpeg. The rest should be obvious. John CB
• Movie Studio

  25 answers, most recent on 3/20/2023

  RE: [Solved] Aspect Ratio Query
  @CubeAce Hi Ray . . . .It's not 5:4, it's 16:9. 576 x 720 is 4:5. Is that what you were thinking of? . . . . I do not follow - where did the 576 x 720 come from - this would be a portrait video? 720 x 576 is 5:4 when the Pixal Aspect Ratio is 1:1
• Video Pro X

  5 answers, most recent on 9/3/2023

  [Solved] Very bad quality on imported video
  Hello everyone, I've just purchased Video Pro so not familiar with it yet. Forgive me if the solution is obvious. When importing this video I'd like to edit, this is how it appears in the preview screen. It's a .mov, so I thought perhaps that was
• Movie Studio

  9 answers, most recent on 10/10/2024

  RE: YouTube Shorts Help
  Howdy all, I have managed to create a video where the aspect ratio is 16:9 or phone, but exporting does not allow for this aspect ratio... My three options for exporting are the following: Format - MPEG-4Quality -   Format - MPEG-2 Quality - "DVD
• Video Pro X

  27 answers, most recent on 3/3/2024

  RE: Export Video as AVI
  @Jamil-Taylor The MP4 export created at a lower video average bitrate is significantly larger than the DivX Pro conversion  Just go into the advanced Export settings for "HEVC" and change the average bitrate to 8000 (to allow for the audio) and set
• Movie Studio

  3 answers, most recent on 3/23/2023

  RE: [Solved] Does movie studio support av1 format
  @Brandon-Mayer Hi Movie Studio (MMS) 2023, nor Video Pro X (the pro 'big brother' software), do not support AV1 video for import or exporting. You would have to use a video converter such as handbrake or Avidemux to convert the video to a compatible
• Music Maker

  One answer, on 2/25/2025

  RE: exporting to mp3/mixdown
  @JERRY-LEO It's not necessary to reinstall Music Maker. You can simply reset the program settings in the File > Settings menu which restores Music Maker like a new install. But before you do any of this you can try to restart your computer.
• Movie Studio

  4 answers, most recent on 12/12/2024

  RE: Cleaning up old VHS recordings
  @jak.willis Hi Jak +1 👍 for @Pawel-Rybinski suggestion, especially if you have a lot of VHS captures to clean up. Do note NV does significantly slow down exports, this cannot be helped due the significant work load it imposes on the CPU/GPU. John EB
• Movie Studio

  2 answers, most recent on 10/25/2024

  Audio Clipping In Exported File In Movie Maker 2024 Platinum
  I keep having an issue where the audio in an exported rendered video is clipping incredibly, even though there's no clipping when listening or watching in the software. I've played around with different audio bit rates and such but nothing tends to
• Music Maker

  3 answers, most recent on 6/11/2023

  [Solved] Echo in voice when using Microphone
  Hello, I am trying to record my lyrics on a song but everytime I hit record and speak, my voice always echos back or mirrors the time that I speak depending on the buffer size I have it set on. I have already tried setting it to 2048 and 1024 and
• Movie Studio

  20 answers, most recent on 1/13/2025

  RE: Exporting to mp4 desyncs the sound...
  FWIW, I'm becoming increasingly sceptical of this "variable framerate" excuse. Every VFR video I've imported and exported has been in sync. The most recent I did was a 55 minute HEVC from an iphone: Frame rate                               : 30.000
• Music Maker

  3 answers, most recent on 10/15/2023

  RE: [Solved] Cannot Export Song in any format, it crashes
  @NamesLano This could be a driver problem or there might be a problem with a file in your project. First let's set up the driver correctly. Please check the driver settings. Open File > Settings > Program Settings > Audio/MIDI. There select
• Video Pro X

  11 answers, most recent on 1/10/2024

  [Solved] Program refuses to make chapter menus.
  Hello, I am running the trial for Video Pro X15 now and I am happy about the rendering speed. However, there is a problem: When I place chapter markers in the timeline which I plan to use for the menu of the Blu-Ray I am creating, the program never
• Movie Studio

  48 answers, most recent on 9/29/2025

  RE: Weird issue with using Smart Copy/Smart Render in MEP 2019 Premium
  Did you download the video as 720p? If so how was the video upscaled/converted to 1920x1080 and was this conversion to Progressive (p) or Interlaced (i)? No, I downloaded them as 1080p. I downloaded them from YouTube. I'm assuming the uploader did
• Movie Studio

  22 answers, most recent on 8/13/2025

  RE: Support and TICKETS
  @emmrecs, @CubeAce Hi Jeff, Ray, I'm still working satisfactorily with the NVIDIA GeForce GTX 1660Ti. I updated the drivers for it again today. I can still edit 4K files reasonably well. See my signature for my PC configuration. I can also tell you
• SOUND FORGE

  8 answers, most recent on 4/21/2026

  RE: Play head disappearing in SF18 Pro
  Hi @Paul-Fegan , do you have 'Scroll Playback' (F6) enabled and 'Seek cursor on playback' (F) in the 'Options' menu enabled? That can cause the cursor to move off-screen. Also try selecting 'Edit> Center cursor' (\ or .) when it disappears. If
• Movie Studio

  4 answers, most recent on 9/25/2024

  RE: rendering it as audio
  @Kandi-Rose Hi Kandi, I totally agree with @johnebaker answer. But you can export it as a 5.1 surround WMV file. Here's how: Go to: File / Export Movie / Windows Media Expert... Click on Advanced to change the setting if necessary You would then
• SOUND FORGE

  7 answers, most recent on 5/30/2024

  RE: ACX export
  The above response does not answer the question. The ACX Export function is supposed to format a file to the specs mentioned above. When the export process has an issue with an input file, the only feedback you get is " the file is not suitable for
• Movie Studio

  33 answers, most recent on 9/22/2024

  RE: some transitions not being implemented after export
  @jim-thorley Or enlarge the video object by 1px with SPR, the transitions export correctly.
• Movie Studio

  25 answers, most recent on 8/7/2025

  RE: Any decent support for Insta360 videos yet?
  @Peeteey @WarbirdVideos While I do not own a Insta360 camera I am interested in purchasing the X5 as my next action camera. I'm wondering what the expectation is for any NLE? The great thing about 360 video is that you virtually capture everything!
• Movie Studio

  62 answers, most recent on 5/4/2024

  RE: System hardware not being utilized
  @johnebaker 👍 Yeah I'd say it was 1-2secs slower, hard to tell when the window disappears as soon as it's finished. I exported this 15+ times, shutting down other software, Google etc. Export times varied by only 1sec, -ish. but FullHD was def just
• Video Pro X

  62 answers, most recent on 5/15/2025

  RE: Should I choose Video Pro X or Vegas Pro?
  @ghijohansson Hi. No, it will be a separate account as Magix in its infinite wisdom chose to keep the original users site separate when it bought the program from Sony. [Edit] As @Reyfox says, you can use the same email and password. It would be
• Movie Studio

  9 answers, most recent on 8/5/2025

  RE: MS 2025 New Update + Neat Video Update
  @CubeAce Hi Ray . . . . Anyone got any expansion on what is meant by the ac3 surround sound export support actually entails . . . The issue fixed is a decoding (import) issue, IIRC, and I stand to be corrected on this, there was an issue with Dolby
• Movie Studio

  25 answers, most recent on 3/20/2023

  [Solved] Aspect Ratio Query
  Whilst I am aware that the aspect Ratio for 720 x 576 is 5:4, I have a video clip that plays as if 16:9 on the PC Monitor and a check with MediaInfo tells me it is 16:9 (see screenshot).   I want to edit it into smaller segments. I then set up a new