• Xara Designer Pro

  One answer, on 12/31/2022

  Irritating pop-up ads
  I can't even begin to describe how annoying this problem is. I just paid for an update to Xara Designer Pro, and when I close out and even occasionally in the middle of using the program, Magix serves intrusive pop-up ads. I have to tell you I am
• Movie Studio

  50 answers, most recent on 10/20/2023

  RE: Help selecting a new PC
  @mikerb @johnebaker Hi. I read your previous post as well as this one and I think you have come to the conclusion that you would need a newer computer to handle a newer version of the program and possibly if you found your current machine struggling
• Music Maker

  4 answers, most recent on 12/20/2022

  problems after updates
  LOST ALL SOUNDPOOLS AFTER UPDATES. DOWNLOADED THEM ALL AGAIN. AM NOW LEFT WITH THE FOLLOWING MESSAGE BOX THAT POPS UP. SEEMS THE SAME ON ALL SOUNDPOOLS ..SCARY HOUSE IS JUST THE LAST ONE I BOUGHT BUT THATS THE SAME PROBLEM   No enough AI data is
• ACID

  267 answers, most recent on 4/2/2026

  RE: Feedback on ACID Bugs
  @eric-gaertnerAre all other apps on your laptop able to import mp3 files? Are you able to play mp3 files with most media players?Otherwise it seem to be something blocking your AP 11 from getting the license online, the internet connection may be
• Movie Studio

  4 answers, most recent on 11/16/2022

  RE: Installation failing
  @Martin-Miles Hi . . . .  Also turned off VPN in Norton. Still fails to run immediately. . . . . Assuming the Installation manager error message occurs immediately on running it, try disabling Norton Antivirus completely and check Microsoft Defender
• Movie Studio

  4 answers, most recent on 11/16/2022

  RE: Installation failing
  @Martin-Miles Martin, what exactly was the message or error box that was shown? A screenshot would be good. There have been issues with the download halting at around the 600mb mark, with a error message about checking the internet connection. In
• Video Pro X

  34 answers, most recent on 1/18/2023

  RE: Major incompatibility problem.
  Ray, what does the thumbnail look like? I had a problem with thumbnails for both video and photos in Win10 Pro. I tried everything on the internet, trying to reset, deleting the database windows cache, and nothing worked. Thumbnails appeared in my
• Music Maker

  22 answers, most recent on 11/14/2022

  Trying to log on to the Magix Store from within Magix Music Maker 23
  This program just wont let me log on to the magix store. My purchased program is registered but I cant even activate it because the sign in tab is inoperable. So despite paying for the program you can only access the free version. I am using windows
• SOUND FORGE

  9 answers, most recent on 5/17/2023

  RE: Sound Forge 17?
  Thanks rraud, the CD-A did come with my SFP-10 but I couldn't get it to perform like SFP-10 in Red book issues, so I only used the SFP-10. Yes I only burn them at (DAO) and I always keep the Red Book checked in the "Options / Preferences"
• Movie Studio

  14 answers, most recent on 2/21/2024

  RE: Preloading slow, wave display does not match audio /Movie Studio 2023
  @jeesa2 Hi. The one thing I notice about your OBS files is they do not show any frames per second in the audio section. I don't know if that is part of the problem or not, only that my OBS recordings do show a normal expected frame rate. Also why
• Other products

  3 answers, most recent on 9/28/2022

  RE: Error Code 29
  @Jenn-y Great that it worked. Don't forget to enable the Firewall again to be safe from dangerous programs from the internet.
• Photostory

  4 answers, most recent on 11/23/2022

  RE: Installation of Upgrade to Photostory 2023
  @Ian52 Hi The small download you have is the Installations Manager which will download and install the program. If you are using Microsoft Edge, there is a known 'issue'. Try another web browser eg Firefox. If that does not work then check that your
• Movie Studio

  30 answers, most recent on 3/26/2023

  RE: Blurring Background
  Hi John. It's seems like it's more expensive than that. For this type of use on a regular basis (assuming this was for podcasts) you would need extra credits. No mention of how much credits cost. I could easily chew through 100GBs of data. 2 minutes
• Movie Studio

  One answer, on 12/24/2022

  RE: Poor support and poor customer satisfaction
  @Ronald-Mulcock Hi . . . .  it would not load in . . . . This is a common issue with this is your Antivirus/Firewall is blocking the Installation Manager - the first part you download - from running or accessing the Internet to download the main
• Video Pro X

  One answer, on 6/18/2023

  [Closed] Vegas Pro 20 upgrade DLM stops automatically
  Hi, I recently purchased the upgrade version of Vegas Pro 20. Upon opening the download manager and selecting the install for all the products that come with it, the the download starts for 10 seconds and automatically stops with no warning. For PC
• Music Maker

  2 answers, most recent on 10/11/2022

  Can't download Premium Edition because the store won't load.
  I'm always getting this when I go to the store. I am connected to the internet, though...
• Samplitude

  3 answers, most recent on 11/9/2022

  External harddrive & offline access
  I need to know if the 70gig of virtual instruments and plugins is inclusive with the DAW ?. Is the 47 vita instruments included, or are they in addition to these the 47 offered? Also,will I be able to download and store all these on an external
• SOUND FORGE

  9 answers, most recent on 5/17/2023

  Sound Forge 17?
  In July 17, 2017 I bought Sound Forge Pro 10 (SFP10) for $311.99 to use with my Windows XP to copy my personal Gospel records and cassettes. I then wanted more and started collecting over 200 more Gospel records and cassettes from Thrift Stores,
• Music Maker

  9 answers, most recent on 11/5/2022

  RE: Installation Froze halfway through install
  That seems strange it should take about 90 minutes and that is the longer time I suggest run windows update to make sure your completely up to date and then try 22H2 again I assume you have a good internet connection, and your computer meets the
• Web Designer

  6 answers, most recent on 2/18/2023

  RE: Xara Web Designer Premium 19.0.1.65946 DL x64 Feb 7 2023
  @Dave-Wallin-Eddy Hi Taking your items in order: This should take you the Online Catalog Introduction page where there is a 'widget'.  Correct - ignore the top right, it is the videos below which are valid for both versions.  This I believe is an
• Movie Studio

  15 answers, most recent on 9/26/2022

  RE: hevc-codec
  I bought it. Found a good discount coupon on the internet and also got cash back. It was a pretty nice deal. Now I just need to have fun in editing videos 😃😃 Eduardo
• Music Maker

  22 answers, most recent on 11/14/2022

  RE: Trying to log on to the Magix Store from within Magix Music Maker 23
  No registry problems detected. Internet connection is fine. Windows error checked and everything was fine. The first installation was uninstalled via add / remove progragrams. Including all installed elements. After clicking on the 5mb .exe which
• ACID

  9 answers, most recent on 10/4/2022

  RE: Acid Pro 8.0 Application Initialization: Error code: -1
  @Alan-Pitt Hi Error code -1  usually means the program cannot cannot connect to the Internet for registration, or the email address software is registered with does not match current email address. Are you using the original email address the
• Movie Studio

  No answers, created on 10/3/2022

  How do I render multiple video, pictures and audio.
  With Movie Edit Pro 2013 the audio comes out choppy when uploaded to the internet but sounds correct when viewing on the Movie Pro program. Is not rendering. In the past it would show at the bottom of the screen when the audio and video was