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All of a sudden the new project function opens with an expanded view of the next menu causing the accept/next button to be invisible off screen. Actually all sub windows open like this, unusable. See second screenshot. New Project Screenshot. Other

Off topic

5 answers, most recent on 6/3/2026

RE: Is it worth continuing to invest in Magix Software

@DesertSweeper I guess the software will still work over the next couple of years. How often there will be updates needs to be seen, maybe once a year a new version and then a bugfix update in the middle of its lifetime. It was the same back when

Samplitude

2 answers, most recent on 12/2/2024

I need to transfer my license to a new computer.

My computer, where I had a Samplitude license installed, broke down. I bought a new one and need to install the program on it, but when I tried to register I received the following response: The serial number you entered has already been used. You

Samplitude

2 answers, most recent on 2/22/2024

[Solved] What mode to avoid inadvertently interfering with the PLAY CURSOR?

I cannot find a mouse mode that consistently allows me to move around within the workspace while the song is playing without interrupting the playback. Both the Object Mode and Universal Mode intermittently interfere with the Play Cursor; likewise,

Music Maker

One answer, on 7/28/2025

New-older guy looking to enjoy life

I'm turning 63 and use to do live sound for many years but never made a single note outside of music class as a kid. I was thinking that Music Maker maybe an ideal way for me to play around and feel good about myself using other people's sounds.

Samplitude

30 answers, most recent on 7/10/2025

RE: Samplitude Music Studio X8 - suddenly crashing

@Steven-Wood Please check the Windows Reliability Monitor and post the crash description here. Regarding Magix support, it seems it's currently undergoing a complete reset following the acquisition of Magix by a new owner at the end of 2024. I'm not

Music Maker

One answer, on 5/24/2023

[Solved] Transfer of license

I accidently purchased two forms of music maker with two different accounts. I would like to converge them all onto one account, a new account specifically for music production. Is there a way to do this so it all under one account? I also have

Movie Studio

One answer, on 1/10/2025

no proDAD

i cant seem to access any plugins in my new install of movie studio suite 2025. have clicked everything in the help tab..

Movie Studio

37 answers, most recent on 6/7/2025

RE: Yoo Hoo! Here comes Magix Video Deluxe!

While I agree that there isn't much new, I'm waiting for the official release to see. While Infusion III is still there, optimizations (if they happen) are always welcome. There isn't much that I need that I don't already have. But refinements I

Samplitude

3 answers, most recent on 1/26/2025

Namm 2025 Magix coverage

What did Magix announce at Namm this year, been following majority of coverage from various channels and news article and did not see anything Magix related?

SOUND FORGE

9 answers, most recent on 5/7/2025

RE: Sound Forge Pro 18 failed to install Noise Reduction

Yes, everything is there. I think I was just confused by the pop-up message during the install that said I needed to uninstall my previous version of noise reduction (given that this is a new pc). I have everything installed and working. I

Xara Designer Pro

26 answers, most recent on 12/21/2024

RE: Sad update for users of the perpetual licence of Designer Pro X19

hi John. i solved the problem with the copy numbers! i simply opened new document as i need it then i printed the empty page with copy number set to 1. after that i saved it as "TEMPLATE" with all setting for the document as well including number of

Other products

One answer, on 11/25/2025

Cannot install Audio & Music Lab 2014 Premium on New Windows 11 PC

Compatibility mode doesn't help, and opening as administrator doesn't help. It goes into the Installationsmanager, UAC asks to allow the app to make changes. When I select the language, it says it's downloading but then disappears. Any suggestions?

Movie Studio

5 answers, most recent on 6/26/2025

Video deluxe 2026 Ultimate - ProDad add ons licence

I am interested in upgrading to the new VD 2026 Ultimate perpetual licence.Are the licences for the ProDad add ons (VitaScene V5 Pro, Hide V2, ReSpeedr V2, Mercalli V6, Disguise V2) a full product perpetual license with a lifetime access?

SOUND FORGE

2 answers, most recent on 12/8/2024

Registering New / Multipple PCs

Hello Magix, I just acquired a new Desktop PC to accompany my Laptop. This laptop I'm writing to you with is already Registered to use Sony SoundForge 10. How many PCs can I register with my Software? Thanks for your

Xara Designer Pro

2 answers, most recent on 3/10/2025

Just got billed - do not want renewal

Please reverse the new charge of 203.40 on my account. I did not expect a renewal, and I have canceled my subscription.Please reverse the charge you billed today.

Audio Cleaning Lab

11 answers, most recent on 2/24/2026

RE: Need 2 files from Audio Cleaning Lab 10 cd distribution

@clement5 Can't the files be read because the CD is scratched? Or is just incompatible with your new computer? Sound Forge Pro 18 is not the latest version of Audio Cleaning Lab. Only the name is similar. Audio Cleaning Lab was a special version of

Movie Studio

33 answers, most recent on 3/6/2025

Odd Autosave Behavious with MS 2025 version 239

Greetings, Since updating to v239 I've noticed that the autosave doesn't, if you follow my drift. Well it does but only under certain parameters. If I start a new project and save it, the MVP appears where it should and the Autosave MV_ appear as

Video Pro X

6 answers, most recent on 6/11/2025

RE: 365 upgrade not working

@bvolbeda Hi . . . . I get a screen that says I have a new version available , X17 (v23) . . . . Did the screen look something like this, it is for Movie Studio however the VPX should be similar or this I suspect what you are seeing is the first

Video Pro X

One answer, on 10/1/2024

upload problems

I cannot get my new update to upload

Movie Studio

One answer, on 5/5/2023

[Solved] MAGIX Movie Studio 2023 Platinum won't install in Win 11

This is a brand new download from Magix, two nights ago. Made a second download to try and rule out the possibility of a corrupted file. I click on the .exe, even as an administrator...nothing happens at all. I've tried a number of the more common

Samplitude

20 answers, most recent on 10/27/2025

RE: BorisFX managing Samplitude family of products now.....

@Steve_GothAngel_ By the way, as I have ALL those Vita instruments already installed and licensed via MUSIC MAKER (I've always done this before installing any Samplitude version on my systems), hope this way they will STILL be ALL available and

Movie Studio

9 answers, most recent on 7/31/2025

RE: How long does it take for customer support to respond?

Hi Reyfox I installed Chroma Key Studio after updating to Magix Video deluxe 2025 Premium. Weeks later I changed the CPU on my computer and did a clean install of the whole system and now the Boris plugin tells me that it is already activated on

Movie Studio

296 answers, most recent on 3/29/2025

RE: [Closed] Feedback on Movie Studio 2023

@ehawk50 Hi and welcome to the user to user forums. New topics can be posted using the New Topic box that would normally appear at the top of each webpage when browsing topics. That would have been your best bet. As for your problem, the Intel15