• Web Designer

  No answers, created on 1/18/2022

  Failed to setup for rendering
  Have upgraded from Premium web designer 16 to 18. Imported site from 16 to 18 go to publish and receive the following failure message "Unable to setup bitmap for rendering. The bitmap requested maybe to big" . Yet the site will publish no problem in
• Video Pro X

  17 answers, most recent on 1/17/2022

  RE: What should I be setting for bit rate, etc. for max export quality?
  Hi Wayne. There is no one answer to your question and possibly no-one but yourself will be able to get the all the answers. For the Blu-ray disc or TV I have no opinion or recommendations as I have no personal use for either. As for uploading to
• Movie Studio

  7 answers, most recent on 1/11/2022

  RE: The device does not support the recording format
  @reggie-wright Hi When posting a screenshot of a dialog box please include the whole dialog - as shown in the image below - this is from Movie Edit Pro 2022 which Movie Studio 2022 is (the 2 products are to be merged in to one). In the Windows
• Movie Studio

  11 answers, most recent on 3/13/2026

  RE: You have deactivated cookies. You must activate cookies in your brows
  @Levon-McLain Hi . . . . I am having the same problem with Acid Music Studio. This is interfering with my workflow, and I may seek reimbursement if it isn't dealt with promptly. . . . . There is nothing for Magix to deal with, since the original
• Samplitude

  7 answers, most recent on 1/10/2022

  RE: Update will not work
  Thanks John . Heres the info you need I am on a Windows 10 home system. Version21H1 (OS build 19043.1415) Processor    Intel(R) Core(TM) i7-4710HQ CPU @ 2.50GHz, 2501 Mhz, 4 Core(s), 8 Logical Processor(s) Graphics Card   Intel(R) HD Graphics
• Web Designer

  5 answers, most recent on 1/17/2022

  Cannot download content from online catalog
  Web Designer Premium  18.5.0.62892  DL x64 Aug 11 2021 running on PC with Windows 10 Home I am having trouble downloading anything from your Online Content Catalog. I get an error message every time: I have tried turning off Windows Defender, no
• Movie Studio

  20 answers, most recent on 1/19/2022

  RE: Movie edit pro 2022 V 21.0.1.111 crashes/blocks (= unworkable)
  Helly guys!Here my responses on your comments: @John- I've installed: Studio Driver 511.09 (30.0.15.1109) - Jan 4, 2022 (this is REALLY new!). It is always a good idea to use more recent drivers. Mine was still a Microsoft one. @Ray- MediaInfo: yes,
• Video Easy

  23 answers, most recent on 1/9/2022

  RE: Terrible lip sync!
    @johnebaker @emmrecs @CubeAce First of all, many thanks for your posts... it reminds me of the '90s when the signal-to-noise ratio of the Internet was still high, before the rot set in. Thanks for your helpful, knowledgeable suggestions! So it
• SOUND FORGE

  No answers, created on 1/6/2022

  I used google and got a link here.... No Catalina, Big Sur or Monterey
  Sound forge is the godfather of audio edition suites. I am forced to dedicated one of my Macs to downgrade to Mojave. But it's worth it. Just spending lots of money on Storage for SF and Final Cut Pro and also Imovie. This is just my opinion but my
• Web Designer

  10 answers, most recent on 1/1/2022

  RE: Version Match
  @Jimmy-Butler It is not baloney! But first we need to emphasise that ALL who post here, including the Moderators, are not Magix employees. So no-one here can fix anything. If, for any reason, the laptop which has not updated was not used or turned
• Music Maker

  13 answers, most recent on 12/30/2021

  RE: I can't stop a looping sound
  @DovidNachshon-Albright I even restarted my computer ... to no effect; Did you just shut down your computer and turned it back on or did you restart it? There is a difference. A shutdown just saves your current system status and loads it back again
• Photostory

  10 answers, most recent on 2/19/2024

  RE: Photostory deluxe
  The program crashed recently when I tried adding additional photos to a new project I was working on. I turned off the computer and then rebooted it. The program started with no problem (unlike the issues I experienced last year). Afterwards I was
• Movie Studio

  10 answers, most recent on 12/22/2021

  RE: Program Crashing
  @Daneane71 Hi, i was curious about this, so searched 'Exception 0xc0000005 "ACCESS_VIOLATION', the're plenty of posts online about it but it varies with no obvious solution, a lot seems to be about ram memory but someone better than me will
• Movie Studio

  32 answers, most recent on 12/17/2021

  RE: No sound on MTS or M2TS files.
  @Tusk Hi . . . . PC apparently doesn't have the requirements to update to Windows 11 . . . . I assume the message you are getting is saying there is no Trusted Platform Module (TPM) installed or available to meet the requirements of Windows 11. This
• Movie Studio

  5 answers, most recent on 12/14/2021

  RE: errors when pasting effects to video section and on some other effects
  @johnebacker From the specs and the settings above indicate the the program cannot find a suitable GPU for hardware Acceleration are the only option CPU and Microsoft Warp? Yes the only options are CPU, Microsoft Warp and video card.   The K4200
• Movie Studio

  5 answers, most recent on 12/14/2021

  RE: errors when pasting effects to video section and on some other effects
  @DinuA Hi, 1. When you copied the effects, did you make sure to uncheck Section? I tried what you did and had no problems. 2. Cookie cutter - do you have the lightning bolt at the bottom right of the Preview Monitor turned on (blue) and if so,
• Movie Studio

  5 answers, most recent on 12/14/2021

  RE: errors when pasting effects to video section and on some other effects
  @DinuA Hi, 1. When you copied the effects, did you make sure to uncheck Section? I tried what you did and had no problems. 2. Cookie cutter - do you have the lightning bolt at the bottom right of the Preview Monitor turned on (blue) and if so, right
• Other products

  28 answers, most recent on 12/19/2021

  RE: Windows Software to import Video with a Canopus ADVC110
  @Jeff-Reed When using the Panasonic ES15, are you using the Es15 as a throughput device only (post VCR output), or are you actually recording a DVD, and subsequently exporting that DVD recording to your computer? Only as throughput/passthrough. The
• Movie Studio

  12 answers, most recent on 12/11/2021

  RE: Remnants Of Magix Software Remain After Removal
  Hi Jeff Nice to see you ... 😎 Yes there's an update for Revo (was a little hesitant) that update might turn the program into 'subscription based'? Anyway I'll give it a try ... No I do not have any other active Magix programs installed: The
• Movie Studio

  20 answers, most recent on 12/14/2021

  RE: New Processing Challenge
  @johnebaker @browj2 Hi john. Yes, I found the same CPU GPU usage, possibly because most of the work involved is using mainly 3D graphics more than video encoding / decoding / copying. The main difference is my Intel GPU was bouncing back and forth
• Web Designer

  16 answers, most recent on 12/10/2021

  RE: Program freezes
  Same issue regardless I think I'm going to ask for a refund or a free upgrade. This is so silly that there is no fix for this. It continues to bog down every time I start to mess with Type. It's a pain. Please don't make me turn to AI!
• Movie Studio

  6 answers, most recent on 12/8/2021

  RE: Capture Sputtering - DV Tape
  @CarpentersMate Hi Mike To add to @AAProds comment  "eventually no longer recognised the device". If the eSATA power management is at its default settings it will turn off after a specified idle time. You should be able to turn of the 'Allow the
• Web Designer

  One answer, on 12/8/2021

  Trouble when publishing in version 18.5
  In version 17 I have ignored the message on startup, do you wish to register webp or create webp files. I have been able to load my site to my provider whho uses Microsoft IIS Server. I checked file manager, no webp files created during publishing.
• Movie Studio

  No answers, created on 12/3/2021

  [Closed] Audio mpg files not found reopening MVP project
  Movie Edit Pro Plus 2021 - I have been working on a project for months with no problems. Yesterday I rendered a rough movie version for review. It turned out fine, but today when I reopened the project to add some clips, I got an error message for