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  • Movie Studio
    18 answers, most recent on 5/5/2024
    RE: Movie Studio 2024 Suite Ultimate Bonus proDAD Vitascene V5 Pro fail
    Hello @StarGazerBob After you created you proDAD account, start each proDAD standalone application and then click the 'info' icon at the top-right; there you will find the 'activate' button and any serial-number entry. Similarly, for each plug-in,
  • Photostory
    11 answers, most recent on 11/6/2024
    RE: Cannot delete photos in Media Pool.
    @DannyP Hello Danny, It is indeed possible to delete movie and photo files in Windows Explorer. Be careful!! If you delete your movie and photo files this way, they will be deleted from your hard drive and copied to the recycle bin.   This is how
  • Movie Studio
    3 answers, most recent on 12/5/2023
    I don't have the email with the Serial Number
    Hello! I purchased MAGIX Video Studio 2024 Suite from Amazon.com. I created an account on Magix.com and entered the Voucher Code on the day I received the software (around the end of August) - but I did not realize I should have installed the CD/DVD
  • Movie Studio
    24 answers, most recent on 9/3/2024
    RE: Xara 3D Maker 7
    @allaa-Azawi, @johnebaker, @emmrecs, @CubeAce, @browj2 Hi, I just got a reply from Xara. This was the answer. Thanks for your message.Xara3D was sold and supported by our reseller partner Magix. Your previously purchased Xara product download and
  • Video Pro X
    68 answers, most recent on 3/27/2024
    RE: codec cost
    Hi @johnebaker , Thank you for the distinction regarding GOP. Even though there may be a different number of delta frames in the codec the G9 produces it is still not all-intra which the name of the add on codec suggests. I will have to determine if
  • Movie Studio
    One answer, on 12/21/2023
    RE: Timeline frame counter
    @Daniel-Palmer At the top of the preview window are numbers, on the left is where your cursor is & on the right is the length of the blue range or the full project,
  • Movie Studio
    9 answers, most recent on 7/15/2024
    RE: Crash
    @Vagn-Sangill Hi It looks like you have an older version Movie Edit Pro before it was rebranded to Movie Studio - what is the version number as found under Help, About? It looks like you are trying to add a video clip that requires the HEVC (h.265)
  • Video Pro X
    175 answers, most recent on 5/27/2026
    RE: Video Pro X16 - New Features and Bug Repairs
    @Former user Hi, Could you be a bit more patronising! Sorry, that was not at all my intention at all. I read what you wrote, then I looked at what I wrote, and realized that I had not been clear at all, even to me, as to what I intended to focus on
  • Movie Studio
    One answer, on 6/16/2024
    [Closed] Vegas Pro won't let me in
    I am using Vegas Pro 16 in Windows 11.I just tried to open it and was sent to device management. Nothing has changed on my system since the last time I used Vegas Pro, and I am using the same computer I always use. This computer is listed among the
  • Movie Studio
    23 answers, most recent on 5/4/2024
    RE: Movie studio platinum 2022 has no timeline and content is missing
    @SirJM Hi AFAICS the Storyblocks conditions are not the same as for the Magix video editors, there is a single text mention that it is limited to audio only, however the video clip regarding Storyblocks would suggest video is also included. I would
  • SOUND FORGE
    7 answers, most recent on 3/1/2024
    RE: My Sound Forge Serial Isn't registering my Sound Forge App
    @THSC Welcome to the Magix user to user forums, so not a contact for any Magix staff, sorry. Hence, no-one who posts here can give you a technical response! All we can do is recommend you email infoservice@magix.net with full details of your
  • Movie Studio
    32 answers, most recent on 6/30/2024
    RE: Scrolling Suggestion-Thoughts Please
    @browj2 @AAProds Hi John, Al. This gets more curious. In VPX the mouse wheel movement of one positional rotation gives me a two and a half frame jump but in MMS it is one and a half frames. I tried another experiment and adjusted audio frame buffers
  • Photostory
    5 answers, most recent on 11/24/2022
    RE: [Solved] Unable to install Photostory 23
    @AcacioCunha Thank you for the additional information. As an initial thing to check, fully turn off your Avast Premium before you begin the installation. A considerable number of users have experienced similar problems, caused by "over-eager"
  • Video Easy
    17 answers, most recent on 6/10/2024
    RE: Video Grabber driver will not install - x86 or x64
    @Baldrick Hi All is not yet lost. What is the colour of the USB device and any model numbers or other markings? Which driver did you try installing from the download page @SP. gave you a link to ? In Windows settings, Privacy & security, App
  • Video Pro X
    One answer, on 11/24/2023
    [Closed] error code:-14
    Just purchased a perpetual license for Vegas pro edit 21 on your website and the serial number that was sent to me is already in use. I keep receiving ERROR CODE -14
  • Movie Studio
    35 answers, most recent on 5/7/2025
    RE: Is there a way to increase the cache?
    @Steve-Jones3743 Thank you for the additional information! Every little helps! Does the freeze always occur at the "same point", i.e., at a specific time of the attempted zoom? If you temporarily remove the .gif does this effect any change to the
  • Video Pro X
    65 answers, most recent on 4/7/2024
    RE: VPX prices until April 9, 2024
    @browj2 Hi John . . . . I just noticed that numpad 7 is the shortcut for the scopes. I must remember this. . . . Did you set this as a custom shortcut key? Keyboard 7 default is All tracks mouse mode, I swap All tracks and single track around -
  • ACID
    3 answers, most recent on 6/14/2023
    RE: [Solved] Loops folder location options and ?'s
    @GRB I would put each publisher into a different folder because every publisher does it differently, but all files are basically audio files, usually in WAV file format. There is no way to recognize everything automatically. Magix Soundpool loops
  • Music Maker
    One answer, on 12/22/2022
    [Solved] Music Maker Glitch
    I was working on a christmas song with the music maker, but for some reason the bar and instrument section has glitched and there was something wrong with it. The number bars turned into a small tile which i can't size. Then, i couldn't move the
  • Movie Studio
    7 answers, most recent on 9/4/2025
    RE: Video playback stutters
    @Frederik-deRoo Hi . . . . I changed the files into H.264 . . . . Presumably you kept the file resolution to 3840x2160 (4K UHD) . . . . I think i need to update VDL because the option isn't there . . . . You may, VDL 2017 does support 4K UHD when
  • ACID
    8 answers, most recent on 11/20/2023
    RE: product won't accept serial number, and other comments
    @Dan-Spalt The serial number and e-mail address are usually pre-filled after the first install and you only need to click on activate. You make sound it harder than it is.
  • Movie Studio
    9 answers, most recent on 8/14/2025
    RE: MAGIX Video deluxe 2026 Premium: old serial number NewBlue remains
    @Bruce-Henderson Hi . . . . This is my first experience of using the forum so was unaware that I was “hijacking” another’s thread.  ... So get off my case moderator ! . . . . It is part of a Moderator's role to ensure that a users forum topic does
  • Movie Studio
    31 answers, most recent on 4/16/2026
    RE: Video deluxe 2026
    Nearer 100? You must have been bored counting all those ,I gave up looking after the 16: I'm glad I didn't carry on. Anyway,if the "correct" procedure of adding LUTs doesn't work for you then this may be of interest. After an afternoon of playing
  • Off topic
    2 answers, most recent on 2/8/2025
    RE: 16 / 5,000 Doubts about purchasing
    @Devamarks Hi In addition to Vegas Pro which is Magix's top end Video Editor, and may be overkill for what you need, there are four more video editing programs, 3 of which for which you can download trial versions: Video Easy - a very basic video
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