• Off topic

  2 answers, most recent on 1/29/2024

  No product email sent
  Although my credit card has been charged I have received no communication about my order nor have I received a download link. I tried to use my previous Magix account but do not have the password and when trying to get a link to reset the password I
• Music Maker

  36 answers, most recent on 12/17/2025

  RE: Need help fixing magix..am losing hope
  Ok, I think that was the issue. I left pc playing on loop and came home to it still looping and I was able to switch files and go into the song I linked file fine. You guys have no idea how much money I have spent replacing parts and adding..and
• SOUND FORGE

  17 answers, most recent on 2/10/2026

  RE: serial number
  Hi @Paul-Godwin, here is a link to download the unpacked SFAS 12.6 installer. The download will expire in 7 days.https://we.tl/t-YcSJAxTIC5 You still must have a SFAS-12 serial code to activate it after installation.
• ACID

  2 answers, most recent on 12/6/2024

  RE: Looking for my MP3s from early 2000s
  @DjXTC Welcome to the Magix users forums. I'm going to guess this is a question about Acid Planet. Is that correct? If so, you need to be aware that AP was closed by Magix several years ago, about 2017 I think. If you do a forum search for "Acid
• Movie Studio

  84 answers, most recent on 8/5/2024

  Linking "videos" or "projects" question
  Wow! I don't know how, but I got Movie Studio 2025 working on a very basic level finally!! I just knocked out a bunch of short videos! I saved them all as individual projects, but I want to link them or make one video ("project") out of them and
• Video Pro X

  2 answers, most recent on 3/27/2024

  RE: [Closed] Annoying text copy-pasting behaviour
  @Info-Worker Hi and welcome to the forum - albeit the wrong one. Vegas products, with the exception of Magix Movie Studio 18 and later versions, have their own forum - click the link at the bottom of this page. There should also be a link to the
• Music Maker

  7 answers, most recent on 6/14/2026

  Magix Music Maker 2026 Premium – Software Becomes Unresponsive
  I have tried to log a ticket, but the system keeps saying that my support ticket cannot be loaded. I tried different PC's and even different browsers to no avail. I am a subscriber to Magix Music Maker 2026 Premium and am experiencing recurring
• Video Pro X

  One answer, on 3/25/2024

  RE: [Closed] registration issue
  @HyunMin-Kim Hi and welcome to the forum - albeit the wrong one. Vegas products, with the exception of Magix Movie Studio 18 and later versions, have their own forum - click the link at the bottom of this page. There should also be a link to the
• Movie Studio

  30 answers, most recent on 5/19/2023

  RE: [Solved] What can I upgrade to from Movie Studio 2022 Standard/Basic?
  So, just in order to close this topic (at least for me), I give you the answer I got from the MAGIX Support (MAGIX Sales Department, to be more precise).My question to the support was this:<< I have a (yet unused) license for "Movie Studio
• Samplitude

  6 answers, most recent on 11/29/2024

  RE: Installer exits
  @Marc-Welbourn I read that Music Studio 1 and 2 were feature limited versions of Samplitude Music Studio which came as a bonus application with Music Maker. If this is the case I recommend you simply switch to the free Samplitude Pro X4 Silver which
• Music Maker

  2 answers, most recent on 7/31/2025

  RE: 2026 trial download
  @kostas it's not really clear to me, what is the cause of the problem here. In this thread, it was solved by enabling TLS protocols in the Internet options and the disabling the warnings if a connection is redirected:
• Music Maker

  2 answers, most recent on 7/31/2025

  2026 trial download
  Hello.I am trying to download Music Maker 2026 trial and I get a blank error message: These are the specs of my computer: Edition    Windows 11 ProVersion    24H2Installed on    ‎7/‎27/‎2025OS build    26100.4770Processor    12th Gen Intel(R)
• Other products

  One answer, on 9/3/2024

  RE: [Closed] Vegas Pro does not recognize certain plugins
  @Gene1000 Hi and welcome to the forum - albeit the wrong one. Vegas products, with the exception of Magix Movie Studio 18 and later versions, have their own forum - click the link at the bottom of this page. I would suggest you post your question
• Other products

  One answer, on 6/23/2025

  [Closed] cannot install vegas pro22
  purchaced on june 6th and have spent hours do all the FAQ suggestions, and nothing worksAfter 10 days, i get this responce to my ticket, yes been there and done that, and still not follow up.i tried to phone the US and Canadian numbers and they are
• Movie Studio

  3 answers, most recent on 5/12/2024

  RE: Upgraded trial V Pro Suite 365 to monthly sub. failed registration
  @Eugen-Frunza It could be that you need to install a different version. Please enter your serial number here. This should give you the correct installer download link. https://www.magix.com/int/support/my-service-center/product-downloads/
• SOUND FORGE

  3 answers, most recent on 1/20/2026

  RE: My Audiostudio16 all of a sudden failed to record.
  Hi @Michael-Prindle, you can download the unpacked main (.exe) installer for SF Audio Studio 16
• Movie Studio

  61 answers, most recent on 7/25/2024

  RE: My MAGIX software will not cut a DVD to Disc
  G'Mornin' folks 8GB RM and 89.6GB free space on C:\ The DVD drive is internal and slim-line but I don't see any ID info. @CubeAce should not need a OneDrive account. The links should give you the access.
• Movie Studio

  29 answers, most recent on 5/10/2025

  RE: MAGIX Movie Studio 2025 Suite will not open after installing
  Similar problem here. Dell Latitude 7410 / Windows 11. My old Movie Studio 16 Platinum wouldn't run on the a new machine. Removed devices using the old thinking possibly too many registere, but eventually just paid for 2025 upgrade. Kicks back
• SOUND FORGE

  15 answers, most recent on 3/29/2026

  RE: Error Message -24
  @Matth Hello Matth, It's unfortunate that you haven't been able to resolve your issue (yet). As a moderator, I see that you changed your name from Matthew-Hopcropt to Matth on August 26, 2025. Did you also happen to change your email address?You
• Movie Studio

  3 answers, most recent on 1/22/2025

  RE: Move Movie Studio 2025 Platinum to new PC
  @Craig-Newbould Welcome to the Magix user to user forums. If your account, My products, shows a valid key and link for the installer for MMS 2025 Platinum, there is no need to do anything other than download and install it! Each version is a
• Movie Studio

  5 answers, most recent on 2/6/2023

  [Solved] Download never happens
  I just purchased MAGIX Movie Studio 2023 Suite. I received the download link and clicked on it. I saved the .exe file to my programs folder. I double clicked on the executable and the download window opened up. After 20 or 30 seconds the download
• Movie Studio

  10 answers, most recent on 12/24/2024

  RE: Click to navigate in timeline
  @Mark-Woodson Hi, you might want to consider this offer that gives Vegas Pro21 for £24. Vegas Pro will do all the things you mention in your comments just as you did in your previous version, This is the Humble link, HumbleBumble Vegas bundle Or you
• Samplitude

  6 answers, most recent on 2/7/2024

  [Solved] Integration of RipX Deep Audio
  The documentation of this process is rather sparse and I am unable to properly integrate RipX into Samplitude ProX 7. My full version of Melodyne was found and integrated without any problem. It shows up in the plugin browser after doing a rescan
• Movie Studio

  One answer, on 6/6/2024

  RE: [Closed] Movie studio 15 will not open my videos from GoPro anymore
  @Vladislav-Paliyev Hi. Unfortunately you are on the wrong forum. For early Vegas products you need to use the link at the bottom of this website page that says VEGAS Forum which is for Vegas users. Ray.